Covid-19 Response

We’ve all been through a lot during this COVID-19 pandemic, and it’s not even over yet. So instead of finding someone to blame, our teams at Morristown Chevrolet are trying to make the best of this current situation. We’re adding several measures to help protect our customers and staff from further exposure, along with a few new services to make shopping at home much easier!

Below, you will find a number of preventative steps we are taking to ensure our customers are safe, as well as new ways we are making it easier than ever to serve our customers.

Steps to Protect Everyone From COVID-19 Exposure

Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:


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There are a lot of surfaces that you can come into contact with during your visit to any car dealership. To help keep contraction low, our cleaning crews have been trained to more frequently clean and disinfect all high-touch surfaces throughout the dealership including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.

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To take a two pronged approach to keeping areas disinfected and you safe, we’ve also placed hand sanitizing stations throughout the showroom floor and office areas. We suggest using them after handling things like keys, pens, clipboards, touching cars, etc.

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Still, staying home is the best way to keep the spread of COVID-19 low. We ask that if anyone is sick and suspect that it might be COVID-19, please stay home until you are feeling better. Our staff have already been mandated to remain at home if they are experiencing any COVID-19 related symptoms.


The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

We want to make sure we are doing our part to keep everyone safe, which is why these measures will remain in place until further notice. We hope you do your part and follow the guidelines of Morristown Chevrolet and continue to have a great time shopping with us!

Put Fun Back Into Shopping From Home

Complimentary Pick-up and Delivery!*

There’s no denying that COVID-19 is still here. Because it is affecting everyone differently, we understand that some may not be ready to come back into Morristown Chevrolet and would rather remain at home to limit exposure. That’s totally understandable and we want you to be comfortable when shopping for a car. So, we’re coming to you!

First of which is our new car delivery service. This brand new feature gives you the whole car buying experience from the comfort of your home, whether you’re on your couch, in the kitchen, home office, whatever. When everything is done, we’ll bring your brand new Chevy, or used car, directly to you. No need to come into the dealership at all, unless you really want to!

The second brand new program we’ve added is our service pick-up. Here, our technicians from Morristown Chevrolet handle every stage of your service visit, including picking up your car from wherever you are and dropping it back off, while you go about your day like normal. Your car will also be totally cleaned and sanitized after the service visit. You can opt for a service pick-up when scheduling a service visit for your Honda!

AT HOME TEST DRIVE*

Buying stuff online is convenient but not quite as fun as shopping in the store itself. So MorristownChevrolet is bringing that fun to you. Introducing our At-Home Test Drive

This service allows you to schedule a test drive for any car you find in our inventory without actually having to come into the dealership. Our sales team will bring the car to wherever you are and let you have some fun with it for a bit. This service is also available at no extra cost and works as long as you are within 20 miles of our W Andrew Johnson Hwy location in Morristown. This includes Jefferson City, Danbridge, and more!


Step 1 | Morristown Chevrolet in MORRISTOWN TN

STEP 1

Pick a car you like from our online inventory

Step 2 | Morristown Chevrolet in MORRISTOWN TN

STEP 2

Schedule an appointment and pick a time and place that accommodates YOUR needs

Step 3 | Morristown Chevrolet in MORRISTOWN TN

STEP 3

One of our friendly team members will call or email you to confirm the details of your appointment.

Step 4 | Morristown Chevrolet in MORRISTOWN TN

STEP 4

We will deliver the car to you at the time and place YOU chose!


After you’ve taken your chosen Chevy for a joy ride, you’ll have a couple of options. If you love the car, you can keep it while we finish the buying process! All of which can be completed online. If you didn’t like it, we’ll take it back to the dealership and if there’s another car you had your eye on we’ll bring that one over to you. There’s no limit on how many cars you can try out, so go nuts!

If you want to learn more about the steps we are taking to do our part during the COVID-19 pandemic or take advantage of any of our new features, please get in touch with our teams at Morristown Chevrolet!

FREQUENTLY ASKED QUESTIONS

Yes! We are currently open for business. Please click here to check our current hours.

Our dealership has taken a number of preventative steps including increased cleaning procedures, encouraging staff to stay home if they feel any symptoms, and we are offering services like At-Home Test drives and pickup and delivery service.*

Of course! Our service department is open like normal. You can also schedule complimentary pickup and delivery for service.*

We do. We offer pickup and delivery for sales and service as well as at-home test drives.*

Give us a call at (866) 387-9050 with any of your service questions.

Yes. We will pick up and deliver your car for sales and service. We will also bring a car to you for an at-home test drive.* All you have to do is set up an appointment.

Yes. We can show you payment options, finance rates, insurance and more all over the phone, text, email or at your home. Once the paperwork is done, we will deliver your car right to your door.*

If you are coming in for service, you are more than welcome to drop your car off with us and leave the dealership. We’ll let you know when your car is done. We are also offering complimentary at-home pickup and delivery as well as at-home test drives,* meaning you can enjoy many of our dealership services from the comfort of your home.

The best way to learn more about how you can receive financial help is to give us a call at (866) 288-1623.

Please do! You should never put off servicing your car when it needs it. You can bring it by the dealership yourself or we can pick up your car from your home and drop it back off after the service is complete at no cost within 25 miles of the dealership.*

You can conveniently schedule an at-home test drive* online.

To learn more about what we can offer to ease your service visits, call our service team at (866) 387-9050.

It’s best to visit our website for the latest store hours, deals, and specials.

If your lease is due, please return the car to us as you would have before the COVID-19 crisis. We will also come pick up your car from your home at no cost* if you are unable to make it to the dealership.

If your lease is due, please return the car to us as you would have before the COVID-19 crisis. We will also come pick up your car from your home at no cost* if you are unable to make it to the dealership.

We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

Yes. We will work with you to complete all of your necessary paperwork over the phone, through text, email or at your home.

Yes, our showroom is still open. You can also schedule an at-home test drive* and purchase the car entirely remotely if you wish.

We encourage customers to make an appointment before coming into the dealership. Customers can also schedule complimentary pickup and delivery for service needs.*

While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.