Our Reviews
Edward N|2009 Chevrolet Suburban
Confirmed Service Customer
3/12/2025
Very quick and thorough service
3/13/2025
Edward, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STRAWBERRY PLAINS, TN
Samuel D|2025 Chevrolet Traverse
Confirmed Sales Customer
3/13/2025
easy purchase
Casey Murphy
3/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
KNOXVILLE, TN
Jonathan P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/13/2025
It was easy to schedule an appointment and I think the appointment went fast and the waiting area was nice not a little room like some dealerships.
3/14/2025
Jonathan, thank you so much for your positive comments about Morristown Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCKHOLDS, KY
Debra C|2020 Chevrolet Equinox
Confirmed Service Customer
3/17/2025
MY SERVICE TECHNICIAN WAS VERY IMFORMATIVE AND UPDATED ME AS NEEDED. HIS NAME IS ANDREW AND HE WENT ABOVE AND BEYOND TO MAKE THE EXPERIENCE AS LESS STRESSFUL AS POSSIBLE.
3/18/2025
Debra, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUSSELLVILLE, TN
Jayson K|2019 GMC Acadia
Confirmed Service Customer
3/17/2025
Great Service
3/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet and we hope to see you again soon!
BULLS GAP, TN
Dennis L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/17/2025
Great staff to work with and transaction was quick and easy
CHAD WOLFE
3/18/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BRISTOL, TN
Robert L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/12/2025
Everyone was very nice and helpful
Brandon Olivares
3/13/2025
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BULLS GAP, TN
Farrah F|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/16/2025
Brianna did a fine job finding me the vehicle that best fit me. The process went smooth.
BRIANNA TAYLOR
3/17/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TALBOTT, TN
Walter E|2022 Chevrolet Colorado
Confirmed Service Customer
3/16/2025
Excellent Service
3/17/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Gregory F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/17/2025
They got my truck in on time and serviced It no problems.
3/18/2025
Gregory, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TALBOTT, TN
Karen B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2025
Everytime the truck is scheduled to have something done we get some kind of excuse why they can’t do it. This time we still didn’t get anything completed and they spilled oil all over the top of the motor when they changed the oil.
3/20/2025
Karen, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn your experience into a positive one.
TAZEWELL, TN
Brett C|2025 Chevrolet Trax
Confirmed Sales Customer
3/19/2025
Fast, efficient and very helpful when asked questions. The sales reps and finance managers were very patient with my busy schedule and time commitments. I drove 2 hours to get my new Trax after e-signing and total time from arrival to getting my new gassed up car was approximately 15 minutes. Can't think them enough for making the process as smooth as possible. The only thing I would have done differently would be getting a hands on lesson in operating and customizing the infotainment system, as there aren't that many videos on YouTube that go into detail about it's functions and operation for my trim model. Otherwise I look forward to buying my next vehicle here in the future.
AUSTIN WHITE
3/21/2025
Brett, thank you so much for your positive comments about Morristown Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
LONDON, KY
Charlotte H|2025 Chevrolet Equinox
Confirmed Sales Customer
3/21/2025
We had a great experience through the whole process. Everyone was friendly and helpful. The process went quickly and smoothly. We will definitely use Morristown Chevrolet for our future needs.
TIM HARDY
3/22/2025
Charlotte, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
TELFORD, TN
Chance G|2025 Chevrolet Trax
Confirmed Sales Customer
3/24/2025
Cedric was awesome. I was able to get a wonderful car at an affordable price. I look forward to a long lasting relationship with this dealership.
CEDRIC HARRIS
3/24/2025
We're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
GREENEVILLE, TN
Adam B|2017 Chevrolet Spark
Confirmed Service Customer
3/28/2025
It was great.
3/30/2025
Adam, we really appreciate your positive review! If you're ever in need of more help, please let us know!
MORRISTOWN, TN
James F|2024 Chevrolet Trax
Confirmed Service Customer
3/28/2025
This was our first oil change on our neq car and it went smoothly great job guys
3/30/2025
James, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
BEAN STATION, TN
Amy D|2024 Chevrolet Blazer
Confirmed Service Customer
3/30/2025
Always polite and professional
3/31/2025
Amy, we appreciate your positive review about your recent experience with us! We hope to see you soon!
GREENEVILLE, TN
Alvin L|2022 Chevrolet Trailblazer
Confirmed Service Customer
3/20/2025
Wonderful. The service was great. We love Morristown Chevy.
3/21/2025
Alvin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NEWPORT, TN
Virginia C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/26/2025
They went above and beyond. The service we received was excellent and we could not have asked for better.
CHAD WOLFE
3/27/2025
Virginia, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAXTER, KY
Aaron P|2024 Chevrolet Tahoe
Confirmed Sales Customer
3/26/2025
Great service
Casey Murphy
3/27/2025
Aaron, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THOUSAND OAKS, CA
Laura E|2015 Chevrolet Cruze
Confirmed Service Customer
3/27/2025
John really helped us get to the bottom of our car's concerns, and worked with us to get it fixed!
3/28/2025
Laura, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
KNOXVILLE, TN
Willie S|2025 Chevrolet Blazer
Confirmed Sales Customer
4/2/2025
Cedrick was great, friendly, and the most honest sales person we have ever met. Had a great experience.
CEDRIC HARRIS
4/3/2025
Willie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Brittany D|2015 Chevrolet Colorado
Confirmed Service Customer
4/2/2025
The Video was a huge plus. Thank you for showing us updates, current conditions and overall . Employees easy going- good people all around. Greatly appreciated!
4/3/2025
Brittany, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BYBEE, TN
Linda W|2019 Chevrolet Colorado
Confirmed Service Customer
4/7/2025
Was greeted right away
4/9/2025
Linda! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
ROGERSVILLE, TN
Donna K|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/7/2025
Professional and courageous. Kept to scheduled appointment time
4/9/2025
Donna, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
John G|2024 Chevrolet Blazer
Confirmed Service Customer
4/9/2025
Everybody especially Nick did there job, very efficient,got it done as scheduled! Again hats off to Nick and crew
4/10/2025
John, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAPE CORAL, FL
Jason Y|2015 GMC 1500 Sierra
Confirmed Service Customer
3/30/2025
I am very disappointed in my purchase of my truck.i bought it September of 2024 and it has been in the shop at morristown chevrolet since January 21st 2025.i will not purchase another vehicle from there.
3/31/2025
Jason, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn your experience into a positive one.
MIDDLESBORO, KY
Randall T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/7/2025
I was having my vehicles serviced here with confidence on the recommendation of a friend. They have always been courteous and up front with me. I trust them so much that I chose to have my other GM vehicle serviced by them as well. When it came time to buy my next vehicle, it was no surprise that I bought it from Morristown Chevrolet.
4/9/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!
NEW TAZEWELL, TN
Samuel B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2025
2 hours waiting on oil change was little extreme
4/13/2025
Samuel, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (866) 288-1623 so we can assist you further.
NEW TAZEWELL, TN
Billie B|2023 Chevrolet Equinox
Confirmed Service Customer
4/10/2025
My appointment was at 10 AM and when I got there, the dealership was already very busy. My service tech assured me my vehicle would be serviced in a timely manner and he was correct it was. As always, the employees were friendly and respectful, and my service was great.
4/11/2025
Billie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
WHITESBURG, TN
Bruce O|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/11/2025
salesman was great finance man lied to me so I canceled the service agreement
Skyler Phillips
4/12/2025
Bruce, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
STRAWBERRY PLAINS, TN
Kenneth C|2025 Chevrolet Colorado
Confirmed Sales Customer
4/11/2025
Tyrus, Sady, and John Phillips were extremely helpful and seemed to want the best for me as a customer. Good overall experience. Thank you
JOHN PHILLIPS
4/13/2025
Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
KINGSPORT, TN
James W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/12/2025
👍
BRIANNA TAYLOR
4/14/2025
James, thank you for the high star rating!
KNOXVILLE, TN
Ronnie F|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
4/14/2025
We purchased a new Chevy 2500 Silverado from Morristown Chevy. Cedric Harris was our sales representative and was most helpful. The process was relatively quick to get through the purchase process. The facility was clean and welcoming. Overall a very positive experience.
CEDRIC HARRIS
4/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SURGOINGSVILLE, TN
Jerry J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/16/2025
Great
JOHN PHILLIPS
4/17/2025
Jerry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
DANDRIDGE, TN
John H|2017 Chevrolet Trax
Confirmed Service Customer
4/16/2025
Always friendly and efficient.
4/16/2025
John, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW MARKET, TN
Brian T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/16/2025
Well it was nice and fast car/truck buying,l have had In a long time. Nice people Really good people there..
AUSTIN WHITE
4/17/2025
Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
DELBARTON, WV
Steven R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/17/2025
John was awesome with both vehicle purchases
TIM HARDY
4/19/2025
We're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Shannon P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/18/2025
Service was prompt and professional
4/21/2025
Shannon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NEW MARKET, TN
Kim W|2024 Chevrolet Tahoe
Confirmed Service Customer
4/21/2025
An hour wait for oil change and tire rotation is about 30 minutes too long. Having an appointment should never take more than 30 minutes. Multiple people in line waiting said the same thing. Frustration over the practice.
4/22/2025
Kim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
JEFFERSON CITY, TN
James M|2025 Chevrolet Equinox
Confirmed Service Customer
4/21/2025
Everyone is always kind and hel
4/22/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Patricia W|2019 GMC Yukon XL
Confirmed Service Customer
4/13/2025
TJ was great helping order parts keeping me updated on the job the person was doing on my vehicle . They always do a great job serving my vehicle.
4/14/2025
Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet - Service! We look forward to your next visit! Take care!
SEVIERVILLE, TN
Robert N|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/14/2025
Service department is quick and reliable. The service techs are top notch.
4/15/2025
Robert, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOHAWK, TN
Jonathan R|2024 Chevrolet Trax
Confirmed Service Customer
4/17/2025
Everything was checked and explained clearly.
4/18/2025
Jonathan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Julia D|2023 Chevrolet Colorado
Confirmed Service Customer
4/18/2025
Great job
4/20/2025
Julia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TALBOTT, TN
Andrew C|2024 Chevrolet Traverse
Confirmed Service Customer
4/18/2025
Great people better pricing. They have free drinks and send you a video of your car! Great job team.
4/20/2025
Andrew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GREENEVILLE, TN
Richard F|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/22/2025
I am very satisfied with your service department.
4/23/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet and we hope to see you again soon!
Sunrise, TN
Todd E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/23/2025
Super super professional and courteous! I loved the video of my truck getting serviced. Gave me comfort to know that my truck was being taken care of.
4/23/2025
Todd, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
GREENEVILLE, TN
Felisha M|2017 Chevrolet Tahoe
Confirmed Service Customer
4/24/2025
They always do what they say they will.
4/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet and we hope to see you again soon!
MORRISTOWN, TN
Michelle H|2025 Chevrolet Trax
Confirmed Sales Customer
4/26/2025
Cedric was absolutely fantastic! He made the entire process smooth, quick, and seamless! This was by far the easiest vehicle purchase that I’ve ever made! We arrived around 10:00 am and was immediately greeted by the most amazing salesperson, Cedric. We were driving away from the dealership with our new vehicle by 12:30!!!
CEDRIC HARRIS
4/28/2025
Michelle, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Annette B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/28/2025
Great service
4/29/2025
Annette, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COSBY, TN
Michael C|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/28/2025
Very friendly, in and out quickly.
4/29/2025
Michael, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
TALBOTT, TN
Charles W|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/28/2025
Tooooooo Long of wait time in the lounge area. I had appointment and was on time.
4/29/2025
Charles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.
MORRISTOWN, TN
Tyler S|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/30/2025
Quick respectful and professional
5/1/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
NEW MARKET, TN
Robert B|2025 Chevrolet Trax
Confirmed Sales Customer
5/2/2025
My experience with Ted Hardy was great. This makes the 3rd vehicle i have bought from him. What I'm upset about is buying a brand new 2025 Chevy Trax with only 3 miles on it driving it a total off 44 miles with engine light coming on. Now waiting on the part to come in and then trying to get fix around my work schedule. I won't recommend a trax to anyone...
TIM HARDY
5/3/2025
Robert, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 288-1623 so we can work towards a resolution.
NEWPORT, TN
Robert K|2024 Chevrolet Trax
Confirmed Service Customer
5/7/2025
I bought my car new at your dealership and have had all of its services requirements, plus a couple of small issues, taken care of in your service department. Your service crew has always went above and beyond to make sure all my needs were met. I just can't imagine taking my vehicle anywhere else but Morristown Chevrolet for any warranty work or service. I can't say this enough,,,Your service dept is top notch...thank you
5/8/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Anthony M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/7/2025
We went to several Chevy, GMC, Ford and Toyota dealerships throughout the process of finding a new truck. John Phillips made this experience better than any of the dealerships could have for my wife and I. John listened to our needs and helped us find the right truck. His sales manager Sejdi helped put the deal together and once again, no pressure. Our questions and concerns were met. Sejdi and his team had a goal being the end of the month as well as our goal to find the right truck a the right dealership. We met in the middle with a round of hand shakes. You can hand your money to any dealer, but I feel they earned ours and it was a win/win. At 58 years old, it wasn't about the money as it was finding someone who understood our needs and helped us along the way. Well done and thank you!
JOHN PHILLIPS
5/8/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Sandra W|2021 Chevrolet Blazer
Confirmed Service Customer
4/21/2025
The took the time to address my concerns.
4/22/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TALBOTT, TN
Isaac B|2017 Chevrolet Colorado
Confirmed Service Customer
4/22/2025
Quick and did everything in the amount of time they said.
4/23/2025
Isaac, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
HARROGATE, TN
Bradly F|2021 Chevrolet Traverse
Confirmed Service Customer
4/25/2025
So far all my experiences with dealership have been positive.
4/27/2025
Bradly, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
William B|2018 Chevrolet Traverse
Confirmed Service Customer
4/28/2025
John Turner always takes care of me great guy respect him greatly
4/29/2025
William, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SNEEDVILLE, TN
James S|2016 Chevrolet Impala
Confirmed Service Customer
4/30/2025
Quick and courteous
4/30/2025
James, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
HARROGATE, TN
Janet G|2023 Chevrolet Traverse
Confirmed Service Customer
5/6/2025
Excellent, courteous service.
5/8/2025
Janet, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Justin B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/7/2025
Everyone was great and service was fast!
5/8/2025
Justin, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
RUTLEDGE, TN
Lisa G|2014 Chevrolet Malibu
Confirmed Service Customer
5/7/2025
Advisor was very friendly. Service was done efficiently.
5/8/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet - Service! Please don't hesitate to reach out if there's anything additional we can do for you.
MORRISTOWN, TN
Joshua B|2025 Chevrolet Tahoe
Confirmed Service Customer
5/12/2025
It was great
5/13/2025
Joshua, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Dennis S|2021 Chevrolet Colorado
Confirmed Service Customer
5/12/2025
Very friendly service
5/14/2025
Dennis, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
MOORESBURG, TN
Robert B|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
5/7/2025
Very satisfied with service
5/8/2025
Robert, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
MORRISTOWN, TN
Floor V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/10/2025
The seller was courteous. I was not happy about the fact that when I drove the truck that day and noticed the front end allignment, I contacted them immediately and brought in the truck the next day, they charged me 115 dollars!! That is just not right.
5/12/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.
NEW MARKET, TN
Jerry B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
Great they work with me
5/14/2025
Jerry, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOHENWALD, TN
Tamera M|2025 Chevrolet Trax
Confirmed Sales Customer
5/12/2025
Cody Cambell was very understanding & respectful to my needs & want on my 1St Brand Nee car
Cody Campbell
5/13/2025
Tamera, thank you for your kind review; we are happy to pass along your comments to Cody here at Morristown Chevrolet! We look forward to your next visit! Take care!
MORRISTOWN, TN
Jimmie C|2025 Chevrolet Colorado
Confirmed Sales Customer
5/12/2025
Very well satisfied. Everyone was great!
AUSTIN WHITE
5/14/2025
Jimmie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GREENEVILLE, TN
David M|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
great shop....love the service
5/14/2025
David, we are very happy to have provided you with such a positive experience! We hope to see you soon!
STRAWBERRY PLAINS, TN
Terry G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/14/2025
All good
5/15/2025
Terry, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Eric R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
Found my problem got the part in and solve the problem
5/16/2025
Eric, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
JEFFERSON CITY, TN
Steven K|2025 Chevrolet Traverse
Confirmed Sales Customer
5/15/2025
The salesman were very easy to talk to and very knowledgeable about the vehicles
COHEN CREECH
5/16/2025
Steven, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENEVILLE, TN
Wayne O|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/13/2025
Great experience
CHAD WOLFE
5/14/2025
Wayne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUSSELLVILLE, TN
Richard P|2025 Chevrolet Trax
Confirmed Service Customer
5/14/2025
Very slow oil change. Was on time for appointment but took an hour an a half to complete the work!
5/16/2025
Richard, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (423) 616-6431 to discuss your concerns, as your satisfaction is of utmost importance to us.
MORRISTOWN, TN
Hannah E|2025 Chevrolet Traverse
Confirmed Sales Customer
5/15/2025
Salesperson was nice and helpful. Overall it felt very unprofessional between sales and particularly finance. We waited hours just for our turn in finance. We were sold extra insurance that included ceramic coating, but no one ever told us or tried to set up an appointment to get that put on. When I asked about it I was told "I already had it put on". That feels impossible because the car was dirty inside and out when I received it. There were greasy handprints on the door and sunroof and the dashboard was dusty. It looked like the "detailer" just put some stuff on the tires to make them shiny.
TIM HARDY
5/16/2025
We regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
NEWPORT, TN
Bobby D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2025
I had a great experience at Morristown Chevrolet, I was greeted by John my service writer, he had me checked in with no wait time. The team doing the work were fast, and I got my truck back in no time at all.
5/16/2025
Bobby, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Jefferson City, TN
Mary R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
Kind and friendly
5/21/2025
Mary, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
GREENEVILLE, TN
Rebecca G|2025 Chevrolet Blazer
Confirmed Sales Customer
5/21/2025
Tim Hardy and Sejdi are absolutely amazing. They have earned a lifetime customer with me.
TIM HARDY
5/22/2025
Rebecca, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
JEFFERSON CITY, TN
Ruthanne G|2025 Chevrolet Trax
Confirmed Service Customer
5/21/2025
Easy and fast service.
5/22/2025
Ruthanne, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
CHUCKEY, TN
David E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
Morristown Chevrolet is my first choice for vehicle service. Professional, courteous representatives. Service techs are also Professional and pay attention to detail when servicing my vehicle.
5/18/2025
David, thank you for choosing Morristown Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
BEAN STATION, TN
Lori C|2019 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Very kind and helpful
5/19/2025
Lori, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISTOWN, TN
Jamie R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/23/2025
If you really want to know, give me a call. Would love to talk with you. 360-561-6166 is my cell phone.
DANDRIDGE, TN
Nicole G|2021 Chevrolet Traverse
Confirmed Service Customer
5/27/2025
Service to my car has not been completed yet and I have not received any information regarding the status of repairs. I was finally given a rental to drive. That is the only positive thing about this experience.
5/28/2025
Nicole, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (423) 616-6431 so we can make your experience a positive one.
GREENEVILLE, TN
Calvin W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/29/2025
Very polite
5/30/2025
Calvin, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
SEVIERVILLE, TN
Tanya H|2024 Chevrolet Suburban 1500
Confirmed Service Customer
5/29/2025
Very fast service. Very nice technician
5/30/2025
Tanya, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
JEFFERSON CITY, TN
Floyd M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/4/2025
Was great, easy done a great job, brought a friend back Saturday and he bought as well
Casey Murphy
6/5/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Amy R|2025 Chevrolet Suburban
Confirmed Service Customer
6/9/2025
Dropped my 2025 Suburban off a day early for oil change and tire rotation. The guy said we will go ahead and take care of you since your here. They were extremely nice from start to finish.
6/10/2025
Amy, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
JEFFERSON CITY, TN
Peggy W|2012 GMC Terrain
Confirmed Service Customer
6/9/2025
Was told they were behind , I was fine with that.
6/10/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ROGERSVILLE, TN
Denise S|2005 Chevrolet Avalanche
Confirmed Service Customer
6/11/2025
Brandon is an EXCELLENT service advisor! Always takes great care of me!
6/12/2025
Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Until the next time we meet, take care!
TALBOTT, TN
Ray M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2025
On the way home the low oil indicator came on. Checked oil and was not even touching dip stick. Was leaving for beach this morning so, went and bought 3 quarts of mobile one synthetic to complete oil change. I was worried that the oil filter or plug was loose. Crawled under truck to make sure they were not. Added a quart and a quarter to get oil withing range. Not to mention that i ruined a new shirt with oil I didnt see on the container I bought at walmart. So instead of packing early I finished at 10:00 pm. I have a video of the entire episode. I changed oil as a kid and the last thing you did was start the vehicle and let it run for a minute and then check the oil. Must not be a practice at Morristown Chevrolet. Yes, I am not a happy customer!
6/12/2025
Ray, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
TALBOTT, TN
Steven R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
I dropped it off early and they finished it early. They were friendly and even cut me a deal. I’ll be back in 5,000 miles.
6/13/2025
Steven, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Rickey H|2024 Chevrolet Tahoe
Confirmed Service Customer
6/16/2025
Experience was good but it took 2hrs for a oil change and tire rotation and I had a appointment
6/17/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.
CLINTON, TN
Tracie C|2026 Chevrolet Equinox
Confirmed Sales Customer
6/16/2025
Fantastic, easy purchase. I felt right at home with Mr. John Phillips to show us both of the vehicles we purchased. He managed to find just what I was looking for, and then put my husband in a new vehicle as well. We both left entirely happy!
Matthew Proctor
6/17/2025
Tracie, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Cassidy W|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/18/2025
Although Service Department was behind, I was offered great experience. There was a horrible customer in the department that made everyone's time not as pleasant, but that is not at the fault of the Service Department or Morristown Chevrolet. The customer was entitled to say the least, thinking that she was more important than her wait time had lead her to believe.
6/19/2025
Cassidy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUTLEDGE, TN
John W|2012 Chevrolet 2500 Silverado
Confirmed Service Customer
5/21/2025
Very professional and thorough. The Technician explained in detail what issues I had and also options. I was very pleased with the Service.
5/22/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DANDRIDGE, TN
Jonathan P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/23/2025
It was a good experiece as far as my appointment. But the 2yr Maintenance I was told I would get was only for 1 oil change so I am kind of disappointed in that. The courtesy oil change run out at 15000 I was never told that it was for used vehicles not new but. I will say I will not buy or recommend anyone anymore up until wed I had nothing but good to say about my experiences there now I don’t think I can drive 2 hours
5/25/2025
Jonathan, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn your experience into a positive one.
ROCKHOLDS, KY
Shawn H|2022 Chevrolet Colorado
Confirmed Service Customer
6/13/2025
2 1/2 hour wait for oil change way too long
6/15/2025
Shawn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (423) 616-6431 to discuss your concerns, as your satisfaction is of utmost importance to us.
NEWPORT, TN
James G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
My appointment was at 10:00. I got there at 9:30 for an oil change and tire rotation. I waited for two hours; I looked in the bay and was three vehicles back. My wife picked me up around 3:00; it was finally done. That's five hours for an oil change and tire rotation.
6/15/2025
James, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn this experience into a positive one.
MORRISTOWN, TN
Savona C|2025 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
The only issue I have is the fact that you have to make an appointment to have your vehicle serviced but it’s first come first serve. Sometimes we need an appointment to be an appointment so we can get to our other stuff through the day. Other than that, you all did a great service.
6/19/2025
Savona, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.
MOORESBURG, TN
Howard A|2018 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
No issus
6/19/2025
Howard, we really appreciate your positive review! We hope you have a great day!
MORRISTOWN, TN
Sokol O|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/18/2025
Phenomenal people to deal with!!
6/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Jacie H|2025 Chevrolet Trax
Confirmed Service Customer
6/19/2025
Very efficient and nice
6/20/2025
Jacie, we appreciate you taking the time to leave us this feedback. Thank you for choosing Morristown Chevrolet and we hope to see you again.
NEWPORT, TN
Cheryl K|2024 Chevrolet Blazer
Confirmed Service Customer
6/22/2025
Have to admit I was disappointed this time. Maybe I dont understand my free oil changes with the dealership but my first two they videotaped under the vehicle and rotated my tires. That didn’t happen this time
6/23/2025
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn your experience into a positive one.
DANDRIDGE, TN
Connie R|2025 Chevrolet Colorado
Confirmed Sales Customer
6/23/2025
I found what I was looking for. Cedric was very helpful.
CEDRIC HARRIS
6/25/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Kenneth S|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/25/2025
I appreciate the no nonsense purchase process. I was a cash buyer, had done my research, and all went as it should have. The lifetime power train warranty is a huge attractor!
CHAD WOLFE
6/25/2025
Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOUDON, TN
Diamond L|2025 Chevrolet Trax
Confirmed Service Customer
6/25/2025
Cedric was absolutely amazing, he made the process so smooth and explained everything thoroughly for my understanding. He also made the process extremely quick and overall it was really enjoyable.
6/26/2025
Diamond, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JEFFERSON CITY, TN
Larry T|2021 GMC 1500 Sierra
Confirmed Service Customer
6/27/2025
Always do a great job and I appreciate the thorough checks and video. I’m bringing my vehicles in for service.
6/29/2025
Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!
MOORESBURG, TN
Bonita P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/27/2025
I had a complimentary oil change and they charged me for oil change when I ask about it they just wrote on back of their work card comp oil change so I guess free don't me free with Morristown Chevrolet but I want have it changed there again
6/29/2025
Bonita, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
TAZEWELL, TN
Michael H|2024 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
Nick and everyone were very professional and kept me informed as the work progress on my vehicle. Best dealership i have visited-
6/20/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KODAK, TN
John W|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/20/2025
Great service with very knowledgeable and helpful staff. Extremely pleased with my service experience.
6/23/2025
John, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISTOWN, TN
Lindsey K|2026 Chevrolet Equinox
Confirmed Sales Customer
6/21/2025
Tim was great! Couldn’t have asked for a better experience!
TIM HARDY
6/24/2025
Lindsey, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOORESBURG, TN
Benjamin S|2017 Chevrolet Cruze
Confirmed Service Customer
6/22/2025
Excellent service
6/23/2025
Benjamin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUTLEDGE, TN
Austin E|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/25/2025
Everyone was extremely helpful and any questions I had they would know or find someone who did
JOHN PHILLIPS
6/26/2025
Austin, we are glad we could help! We can't wait to see you again, have a great day.
KINGSPORT, TN
Brandon D|2017 Chevrolet Tahoe
Confirmed Service Customer
6/25/2025
Great Service! Everyone is always very helpful and makes getting your vehicle serviced easy and stress free!
6/26/2025
Brandon, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
MOORESBURG, TN
Christohpher P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/27/2025
John the service adviser is absolutely amazing. Hes the only one I like to deal with.
6/29/2025
Christohpher, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
RUTLEDGE, TN
Phillip M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
Great service!! From the sales person to finance, everyone was very nice and helpful.
Allan Bibby
6/30/2025
Phillip, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DANDRIDGE, TN
Angela B|2019 Chevrolet Blazer
Confirmed Service Customer
6/30/2025
Quick and dependable
7/1/2025
Angela, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
NEWPORT, TN
Thomas C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/29/2025
No comment
6/30/2025
Thank you for the high star rating! We hope to see you soon!
MOSHEIM, TN
Tammy H|2025 Chevrolet Traverse
Confirmed Service Customer
7/1/2025
We bought a. 2025 Traverse. The salesman was absolutely the best. We doubt with Vincent on the Internet through texting and he got us a great deal. In person I doubt with Brian and he was amazing. He did a great job. Will never buy from again.
7/2/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PIKEVILLE, KY
Jennifer H|2022 Chevrolet Trailblazer
Confirmed Service Customer
7/1/2025
JT was such a a great help! He went above what many would have I believe and took care of getting my part replaced. He even got me out a little earlier than expected and I really appreciate it!
7/2/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KNOXVILLE, TN
Allen M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2025
Had an appointment for 9:30amand didn’t leave until 12:15pm. They were servicing their own vehicles instead of those with appointments.
7/4/2025
Allen, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (423) 616-6431 at your earliest convenience to discuss how we can turn your experience into a positive one.
GREENEVILLE, TN
Joseph W|2024 Chevrolet Tahoe
Confirmed Service Customer
7/3/2025
Scheduling needs to know what is going on in business. The first appointment said it would be a Two hour wait and if I wanted to have a quick oil change to be sitting in front of the door before they open so I did and had a good experience
7/6/2025
Joseph, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (866) 288-1623 so we may identify ways to improve your experience.
TALBOTT, TN
Melissa C|2020 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
Great customer service it was super busy but it didnt take very long for an oil change
7/6/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SPEEDWELL, TN
Kermel L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/8/2025
Service was great
7/9/2025
Kermel, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
ELKHORN CITY, KY
Elizabeth W|2025 Chevrolet Trax
Confirmed Sales Customer
7/10/2025
It was fast and easy the salesman was very helpful in showing me a car that would work for me and payment wise
CEDRIC HARRIS
7/13/2025
Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!
BULLS GAP, TN
Andrew M|2025 Chevrolet Trax
Confirmed Service Customer
7/1/2025
Very friendly service people and was not pressured to buy anything.
7/4/2025
Andrew, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENEVILLE, TN
Brittany D|2017 Chevrolet Tahoe
Confirmed Service Customer
7/3/2025
Waited three hours for a scheduled oil change. When I asked if there was a problem and why it takes three hours I was told and I quote, “you only had to wait three hours it’s normally longer, average wait time for oil change is 2-4 hours and you should plan accordingly when you schedule.”
7/6/2025
Brittany, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (423) 616-6431 when you have a chance. Thank you, and we look forward to hearing from you.
TAZEWELL, TN
Nancy P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
This is my third purchase from Morristown Chevrolet. Excellent experience as always. John is a wonderful salesperson and a pleasure to work with. I highly recommend this dealership.
JOHN PHILLIPS
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Christopher B|2019 Chevrolet Traverse
Confirmed Service Customer
7/3/2025
I bought the expensive warranty when we purchased the vehicle but would not recommend it doesn't really cover nothing
7/6/2025
Christopher, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
MORRISTOWN, TN
James M|2018 GMC 1500 Sierra
Confirmed Service Customer
7/5/2025
Had long discussion about repairs for vehicle since vehicle had to be brought back after 122 miles for major repairs. (Radiator and lines). Finally was repaired correctly.). This happened within five days and 200 miles of purchase. I am very happy with vehicle since repairs and have driven it 1500 miles with most of it towing trailer. No problems.
7/7/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Russell P|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/7/2025
I think they were over booked. It took 3 hours for an oil change.
7/8/2025
Russell, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.
CUMBERLAND GAP, TN
Lanie B|2025 Chevrolet Trax
Confirmed Sales Customer
7/10/2025
John was very patient with us and answered any questions we had. It was my first new car and John did a fantastic job!
JOHN PHILLIPS
7/13/2025
Lanie, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
WHITE PINE, TN
Bradly F|2025 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
Always clean and service is good.Shout out to John Turner my advisor for a job well done.
7/15/2025
Bradly, thank you for your kind review; we are happy to pass along your comments to John here at Morristown Chevrolet! Thank you again for choosing Morristown Chevrolet and we hope to see you again.
MORRISTOWN, TN
Terry S|2018 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
Everything went as expected.
7/15/2025
Terry, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
MORRISTOWN, TN
Lucas S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/17/2025
The guys were very friendly and helpful. Hit me in and out pretty quick with great service.
7/20/2025
Lucas, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MORRISTOWN, TN
Rebecca B|2021 Chevrolet Blazer
Confirmed Service Customer
7/18/2025
Always professional and honest. That’s what you want from a service dealership, one you can trust.
7/21/2025
Rebecca, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
SEVIERVILLE, TN
Michelle J|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/18/2025
As always I had a great experience in the service department. Booking an appointment online was easy and quick. Check in was easy and getting an oil change and tire rotation was quick and simple. Morristown Chevrolet always has quick service and is great to work with when getting my car taken care of.
7/21/2025
Michelle, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MORRISTOWN, TN
Darran C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
7/22/2025
It was a great and easy experience
BRANDON TRENTHAM
7/23/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SNEEDVILLE, TN
Kevin M|2025 Chevrolet Traverse
Confirmed Service Customer
7/25/2025
Everyone is very friendly and professional
7/25/2025
Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
TALBOTT, TN
Corbin L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
Fast friendly service!
7/27/2025
Corbin, we are very happy to have provided you with such a positive experience! We hope to see you soon!
TAZEWELL, TN
Debra C|2020 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
the staff was very helpful and answered all my questions.
7/29/2025
Debra, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We look forward to your next visit! Take care!
RUSSELLVILLE, TN
Jacquelyn J|2026 Chevrolet Equinox
Confirmed Service Customer
7/10/2025
There service was done quick and professional and was completely satisfied
7/13/2025
Jacquelyn, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
RUSSELLVILLE, TN
Rebecca C|2025 Chevrolet Traverse
Confirmed Sales Customer
7/14/2025
Great experience once we got the car. Casey Murphy and Tyrus were easy to talk to and very receptive to all of our questions. The only issue we had was with AI telling us the car we wanted was at the dealership when it was not there.
Casey Murphy
7/15/2025
Rebecca, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
MORRISTOWN, TN
Thomas N|2025 Chevrolet Trax
Confirmed Sales Customer
7/14/2025
I worked with Cody to purchase a brand new vehicle. He was amazing throughout the entire experience. He was very communicative and responsive when dealing with delays on the delivery of the vehicle. The only issue that I had during the experience was severe delays on getting the car to the dealership
Cody Campbell
7/15/2025
Thomas, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (866) 288-1623 so we can assist you further.
MORRISTOWN, TN
Ronald S|2025 Chevrolet Trax
Confirmed Sales Customer
7/17/2025
Went good with the pickup of my new vehicle
Chase Lambert
7/18/2025
Ronald, we're glad you had such a wonderful experience with us! Thank you for choosing Morristown Chevrolet and we hope to see you again.
NEWPORT, TN
James C|2023 Chevrolet Traverse
Confirmed Service Customer
7/18/2025
I was able to drop my car off without an appointment and my service was completed in a timely manner. My service advisor JT, kept me informed on the status of my vehicle throughout the process.
7/21/2025
James, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Edgar R|2025 Chevrolet Trax
Confirmed Sales Customer
7/28/2025
Great service
Casey Murphy
7/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet and we hope to see you again soon!
MORRISTOWN, TN
Thomas B|2022 Chevrolet Colorado
Confirmed Service Customer
7/28/2025
Had the tires balanced and some of the weight came off while going down the road had to come back the next day otherwise they always do a good job
7/29/2025
Thomas, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (423) 616-6431 when you have a chance. Thank you, and we look forward to hearing from you.
JEFFERSON CITY, TN
Brittney S|2024 Chevrolet Tahoe
Confirmed Service Customer
7/28/2025
They got me in and out quickly, kept me informed on what was going on, and the staff was friendly
7/29/2025
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
BAXTER, KY
Dallas Y|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/28/2025
Great
7/29/2025
Dallas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Ricky O|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
The recall/repairs were not completed correctly. I have to return the vehicle to the dealership for further diagnostics and issues remediation.
7/31/2025
Ricky, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (866) 288-1623.
MOORESBURG, TN
Crystal B|2026 Chevrolet Trailblazer
Confirmed Service Customer
7/30/2025
Good
7/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITESBURG, TN
Landrie M|2025 Chevrolet Colorado
Confirmed Sales Customer
7/31/2025
Over all great experience, sales guy where awesome finance wasn’t bad but did try jack price up 20 a month but fixed it.
JOHN PHILLIPS
8/3/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
DANDRIDGE, TN
Dean I|2017 GMC Acadia
Confirmed Service Customer
7/31/2025
Everything went smooth. Nick has always treated me as a customer should be treated. I always ask for Nick when I need any assistance.
8/3/2025
Dean, thank you for your kind review; we are happy to pass along your comments to Nick here at Morristown Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Connie R|2025 Chevrolet Colorado
Confirmed Service Customer
8/4/2025
Issue was found pretty quick.
8/5/2025
Connie, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Jeffrey P|2026 Chevrolet Colorado
Confirmed Sales Customer
8/4/2025
Amazing
Brian Saout
8/5/2025
Jeffrey, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAKE CITY (ROCKY TOP), TN
Elaine D|2026 Chevrolet Equinox
Confirmed Sales Customer
8/5/2025
The sales people did not waste our time as most dealerships do. We quickly got our price! Sales staff (especially John Phillips) was so nice! Thank you all so much!
JOHN PHILLIPS
8/6/2025
Elaine, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
GREENEVILLE, TN
John W|2012 Chevrolet 2500 Silverado
Confirmed Service Customer
8/4/2025
Professional and fast service
8/5/2025
John, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Morristown Chevrolet - Service and we hope to see you again.
DANDRIDGE, TN
James M|2025 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
From the greeting and checkin with John until I got my keys back everyone was very friendly and knowledgeable
8/6/2025
James, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
James M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/9/2025
I already filled out the review. Service has gotten terrible from the management down
8/11/2025
James, thank you for taking the time to leave us feedback about your experience with us. Here at Morristown Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 288-1623 to discuss ways we can better serve you in the future.
MORRISTOWN, TN
Betty M|2023 Chevrolet Blazer
Confirmed Service Customer
8/9/2025
I took my car in for a oil change and tire rotation. When Nick did the diagnosit on my my car everything showed up good. But when they went to pull my car in position to do the work, my car wouldn't start. Nick gave me a car to drive while they were fixing my car. Nick did not charge me for the repair, the oil change, the tire rotation or the rental. I cannot give enough praise for how I was treated or for the service that I received. I think Nick went above and beyond to take care of me
8/11/2025
Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEAN STATION, TN
Randall M|2017 Chevrolet Impala
Confirmed Service Customer
8/9/2025
Got me in in no time
8/11/2025
Randall, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
MORRISTOWN, TN
Andrew C|2024 Chevrolet Traverse
Confirmed Service Customer
8/9/2025
Quick, friendly, fair.
8/11/2025
Andrew, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
GREENEVILLE, TN
Teresa H|2026 Chevrolet Traverse
Confirmed Sales Customer
8/9/2025
We loved the Traverse at first sight! Our salesman explained all the features and made sure we understood all the vehicle had to offer.
AUSTIN WHITE
8/12/2025
Teresa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW TAZEWELL, TN
Miguel Q|2018 GMC Terrain
Confirmed Service Customer
8/10/2025
It was faster And well dond my Tires was repair and the light on das bord desapear , the oil change was exelent
8/12/2025
Miguel, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
MORRISTOWN, TN
Jason S|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/5/2025
The sales team provided an excellent buying experience. Would definitely recommend them to anyone purchasing a vehicle.
COHEN CREECH
8/6/2025
Jason, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
FARRAGUT, TN
Robert L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2025
The guy I spoke with was very helpful
8/6/2025
Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BULLS GAP, TN
Stacey S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/8/2025
I did have an appointment at 3:30 but they got me in before the appointment and completed the alignment and just under 30 minutes and I was out the door
8/11/2025
Stacey, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
RUTLEDGE, TN
David E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
Prompt, professional, courteous service. My number one choice place in servicing my Chevy Silverado.
8/13/2025
David, thank you for choosing Morristown Chevrolet as your first choice for all your automotive needs! We look forward to your next visit! Take care!
BEAN STATION, TN
Denise S|2005 Chevrolet Avalanche
Confirmed Service Customer
8/11/2025
Kevin Mccumiskey (service manager) and Brandon (service advisor) always take good care of me & my 2005 Chevy Avalanche.
8/14/2025
Denise, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. We sincerely value your business and look forward to your next visit!
TALBOTT, TN
Dean F|2020 GMC 1500 Sierra
Confirmed Service Customer
8/12/2025
Courteous, explained everything well, truck is running great
8/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TRAVELERS REST, SC
Lewis F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/12/2025
Always 5 Star service. J.T. took care of all my needs. Wouldn’t go anywhere else. Thanks for all the help!
8/14/2025
Thank you for choosing Morristown Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Angella J|2025 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Very fast and efficient. Service team members were very helpful and kind.
8/15/2025
Angella, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TALBOTT, TN
Todd R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
It was pretty straight forward, dropped the vehicle off, they changed the oil, paid for the service, and picked the vehicle up.
8/15/2025
Todd, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUSSELLVILLE, TN
Jerry C|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/12/2025
Nick is a wonderful service advisor. I don't want to work with any other advisor when I bring my truck in. I had a cylinder failure on #2 and he immediately knew what needed done and got it taken care of quickly. I am greatful for his expertise in getting it and all previous issues taken care of promptly.
8/14/2025
Jerry, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
TAZEWELL, TN
Jeffery S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/13/2025
AAA++ . They took care of my service needs quickly and everyone was very courteous and informative when explaining what my vehicle needs were
8/14/2025
Jeffery, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
ATOKA, TN
Charles R|2008 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
scheduled appointment for oil change a week earlier and had a text and email to confirm service the day before, i had a 10:00 am appointment and checked in at fifteen minutes early, i waited two hours and fifteen minutes later ask where you were on oil change, your employee said there were just then pulling my car in for service said they did not have filter there, no common curtissy to advise me earlier, also had to follow your employee to back office where he and two other men were sitting and laughing and looking at computer,i was not happy. service manager called after i called and complained and made a gesture of good will
8/16/2025
Charles, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please reach out to us at (866) 288-1623 to speak to our manager directly.
NEW MARKET, TN
Robert N|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
I brought my truck in for a scheduled oil change and the service was great as it always is.
8/16/2025
Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MOHAWK, TN
Terry G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/14/2025
Best CAR DEALERSHIP in this area. Service advisors & Techs are Great. Don't forget the scheduler she's awesome
8/17/2025
Terry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DANDRIDGE, TN
Brendon W|2016 Chevrolet City Express
Confirmed Service Customer
8/18/2025
Awesome service and the best service advisor I’ve ever dealt with. Will definitely return
8/19/2025
Brendon, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Cody D|2025 Chevrolet Traverse
Confirmed Sales Customer
8/18/2025
Brad and Mike were fantastic to work with! I explained what I wanted, and they made it happen. I really appreciate how they went above and beyond to help me with my vehicle.
Matthew Proctor
8/19/2025
Cody, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
GREENEVILLE, TN
Earnest C|2025 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
All went well and was quite pleased w/ service and all.
8/17/2025
We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet
BEAN STATION, TN
Johnny R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/18/2025
They are very helpful and took the time to explain the bells and whistles to someone who knows nothing about technology
CHAD WOLFE
8/20/2025
Johnny, thank you so much for your positive comments about Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUSSELLVILLE, TN
Charlotte H|2025 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
Great Service!
8/22/2025
Charlotte, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet - Service
TELFORD, TN
Steven R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/21/2025
Service was fast and communication was great!!
8/22/2025
Steven, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISTOWN, TN
Ritchie C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/21/2025
Guys are awesome. Can’t say enough good things about them.
Cody Campbell
8/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GREENEVILLE, TN
Richard D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/22/2025
After visiting other dealers looking for a new vehicle, I received a phone from Austin White at Morristown Chevy. Austin did not waste my time just trying to make a sale. He asked me what I wanted, even though his dealership did not have this vehicle he went above and beyond and found my new vehicle at another dealership. I have been a Chevy man for over 40 years and this was the best experience purchasing a vehicle I have had.
AUSTIN WHITE
8/24/2025
Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Tiffany R|2025 Chevrolet Trax
Confirmed Service Customer
8/22/2025
Fast, friendly service.
8/24/2025
Tiffany, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
RUTLEDGE, TN
Kaylei H|2020 Chevrolet Traverse
Confirmed Service Customer
8/26/2025
Nick was absolutely wonderful and very helpful
8/27/2025
Kaylei, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Thank you, and have a fantastic day!
COSBY, TN
Keith W|2017 Chevrolet Cruze
Confirmed Service Customer
8/18/2025
Friendly service and the Saturday hours for service are very convenient for my schedule.
8/20/2025
Keith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, TN
Jackson B|2025 Chevrolet Colorado
Confirmed Sales Customer
8/20/2025
I had a Great Experience at Morristown Chevrolet. The sales staff was willing to work with me and gave me the best price possible as well as clear communication through the whole process. Definitely recommend.
Casey Murphy
8/21/2025
Jackson, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DANDRIDGE, TN
Aron C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/22/2025
It was great
8/24/2025
Aron, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MARSHALL, NC
Darryl N|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/24/2025
I was offered free oil change and tire rotation and didn’t get my tires rotated so no I’m not happy with your service at all!! And also know my truck squeaks now and it never did before, just bought it from you in Apirl!
8/25/2025
We regret to hear that you had this experience with us. Here at Morristown Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 288-1623 to discuss ways we can better serve you in the future.
JOHNSON CITY, TN
Linda B|2014 Chevrolet Cruze
Confirmed Service Customer
8/25/2025
Great service!
8/26/2025
Linda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUSSELLVILLE, TN
Calvin W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2025
Very fast and friendly. I really liked the video update that they sent to me while they were performing my service. Very cool and helpful.
8/27/2025
Calvin, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet
SEVIERVILLE, TN
Robbie E|2014 Chevrolet Malibu
Confirmed Service Customer
8/26/2025
I was charged over $200 to cut and program 2 keys with pre purchased key fobs. Utterly ridiculous!!! 🤬🤬🤬🤬
8/27/2025
Robbie, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (423) 616-6431 so we can make your experience a positive one.
COSBY, TN
George A|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/27/2025
Always helpful. They go out of their way to make sure a person has a great experience. explained all the little quirks in using the new system. Very friendly people work there.
COHEN CREECH
8/28/2025
George, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ROGERSVILLE, TN
Terry C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/30/2025
Everything has been great except when I bought the truck over a year ago I have in writing that I would receive a set of weather tech floor mats and I'm still waiting on them
9/1/2025
Terry, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Morristown Chevrolet (866) 288-1623
DANDRIDGE, TN
Keith H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/30/2025
Friendly staff and good workmanship. 2 and a half hours for an oil change is a little too long though.
9/1/2025
Keith, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.
STRAWBERRY PLAINS, TN
Chad C|2021 Chevrolet Traverse
Confirmed Service Customer
8/30/2025
Always great
9/1/2025
Chad, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
TAZEWELL, TN
Vincent W|2022 Chevrolet Colorado
Confirmed Service Customer
8/30/2025
Oil change
9/1/2025
Vincent, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JOHNSON CITY, TN
Jennifer W|2025 Chevrolet Trax
Confirmed Sales Customer
8/30/2025
The sales associate was very knowledgeable about the vehicles we drove. No one was pushy and everyone was kind.
CHAD WOLFE
9/2/2025
Jennifer, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW TAZEWELL, TN
Joseph W|2025 Chevrolet Traverse
Confirmed Sales Customer
8/30/2025
The people at Morristown Chevy are fantastic!
JOHN PHILLIPS
9/2/2025
Joseph, your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet, and we hope to see you again soon!
BRIDGEVILLE, PA
Larry H|2025 Chevrolet Trax
Confirmed Sales Customer
8/30/2025
Great
Casey Murphy
9/2/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WHITESBURG, TN
Gregory F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
Well I do not think you want to know so I think I will just say nothing
9/3/2025
Gregory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TALBOTT, TN
Annette B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/1/2025
The service advisor was super nice
9/3/2025
Annette, we are very happy to have provided you with such a positive experience! We hope to see you soon!
COSBY, TN
Mary H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/28/2025
Cedric harris was the sales person that helped us and he treated us like family from the beginning before he even knew our financial situation upmost respect. And helped us through the whole process. I have already recommended him to some of my family and friends. My husband and I went to several other dealerships on this day that were in the morristown area and i have to say that. His friendliness and and caring nature. Is one of the biggest. Reasons that we went with a new vehicle. Because it first we were looking at use cars.
CEDRIC HARRIS
9/1/2025
Mary, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SEVIERVILLE, TN
Bobby D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/29/2025
The service was fast, the video they sent me was very detailed.
9/1/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Jefferson City, TN
Billy O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/1/2025
Salesman was very courteous.
CHAD WOLFE
9/2/2025
Billy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
RUSSELLVILLE, TN
Becki L|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
Really professional and friendly, and we didn’t feel like we were being swarmed on when we got in. It was a long day, but we were very comfortable and felt taken care of while we were there.
JOHN PHILLIPS
9/2/2025
Becki, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TALBOTT, TN
Robert H|2026 Chevrolet Traverse
Confirmed Sales Customer
9/2/2025
Great experience in purchasing our Traverse, very friendly staff and salesman. Austin White assisted us in our purchase and was very helpful and knowledgeable
AUSTIN WHITE
9/3/2025
Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
TAZEWELL, TN
Andrew W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/3/2025
Fit me in last minute for an oil change, got it done quick. super friendly staff!
9/3/2025
Andrew, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
MORRISTOWN, TN
Sean M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/3/2025
The service department is always top notch.
9/3/2025
Sean, thank you for choosing Morristown Chevrolet - Service as your first choice for all your automotive needs! We hope to see you soon!
cosby, TN
Andy W|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/8/2025
Professional, friendly, and honest
MORRISTOWN, TN
David R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/2/2025
All staff that I worked with was top notch! I'd like to give a special shout out to Cohen for understanding my situation and being patient with me. Great experience and would recommend Morristown Chevrolet to anyone.
COHEN CREECH
9/3/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
TAZEWELL, TN
Larry B|2022 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Didn't get a report for the 21 point inspection. About brakes and tires etc.
9/9/2025
Larry, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.
Rutledge, TN
Sandra H|2021 Chevrolet Tahoe
Confirmed Service Customer
9/9/2025
It was good
9/10/2025
Sandra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NEW TAZEWELL, TN
Bob N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/13/2025
Service was outstanding. Service Advisor, Alex Arms on several occasions looked me up to give me updates on how the service was going, and when he expected it to be concluded. I found the service dept. personnel to be very friendly and informative. This is the second time I've had my new truck serviced and both times the experience has been very pleasant.
9/15/2025
Bob, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Cassidy W|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/13/2025
Very courteous and very
9/15/2025
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
RUTLEDGE, TN
Dustin E|2025 GMC Canyon
Confirmed Service Customer
9/15/2025
Everyone was very kind and they serviced the vehicle in a timely manner.
9/16/2025
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
MORRISTOWN, TN
Ritchie C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
Worked me in when I was in a pinch. Awesome dept.!
9/16/2025
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GREENEVILLE, TN
Amy R|2025 Chevrolet Suburban
Confirmed Service Customer
9/15/2025
MY experience was GREAT
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
JEFFERSON CITY, TN
Jennifer L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/9/2025
The salesman was very good but the manager was had a bad attitude as though better than us. I really can’t believe you have someone in that role when trying to sell something. If I hadn’t really needed a vehicle, we would have walked out right then.
Cody Campbell
9/10/2025
Jennifer, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.
WHITESBURG, TN
Michael C|2025 Chevrolet Trax
Confirmed Service Customer
9/9/2025
It was awesome our salesmen John Phillips was Awesome. It was an easy process on our purchase.
9/10/2025
Michael, your wonderful feedback and rating mean a lot to us. Thank you for choosing Morristown Chevrolet and we hope to see you again.
JEFFERSON CITY, TN
Kourtney P|2022 Chevrolet Suburban
Confirmed Service Customer
9/10/2025
Everything went well
9/10/2025
Kourtney, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENEVILLE, TN
Christopher S|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
Great service
9/15/2025
Christopher, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PARROTTSVILLE, TN
Kenneth R|2023 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
The service dept personnel were great but 2.5 hours waiting for a scheduled oil change at 11am was way too long. I would have appreciated a call in advance advising me they’re behind and ask if I wanted to reschedule.
9/16/2025
Kenneth, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (423) 616-6431 to discuss your concerns, as your satisfaction is of utmost importance to us.
MORRISTOWN, TN
John B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/15/2025
Cedric was excellent. He probably won me over faster than I intended.
TIM HARDY
9/16/2025
John, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISTOWN, TN
Helena N|2025 Chevrolet Trax
Confirmed Sales Customer
9/18/2025
Everyone was welcoming we were very well taken care of
JOHN PHILLIPS
9/18/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
KNOXVILLE, TN
Veronica B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
Everyone is very nice, helpful and professional
9/22/2025
Veronica, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
SPEEDWELL, TN
Andrew M|2025 Chevrolet Trax
Confirmed Service Customer
9/23/2025
Plenty of space to move around while we waited 2 hours for an oil change.
9/24/2025
Andrew, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
GREENEVILLE, TN
Timothy G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/24/2025
Best place to buy from alwas friendly people the best for severing after you buy leave best to come back for services and wonderful people
BRIANNA TAYLOR
9/25/2025
Timothy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CHUCKEY, TN
Amber W|2026 Chevrolet Trax
Confirmed Service Customer
9/25/2025
Great service
9/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEVIERVILLE, TN
Paul C|2023 GMC Acadia
Confirmed Service Customer
9/29/2025
The service at Morristown Chevrolet is always excellent. My car was ready quickly which was important because I was leaving on a trip.
9/30/2025
Paul, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
RUSSELLVILLE, TN
Elaine D|2026 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
They took us right in, even though we were early for our appointment. We went to get the oil changed and they told us that Chevrolet rotates the tires for free the first time the vehicle is brought back for service!
10/7/2025
Elaine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENEVILLE, TN
Allen M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/6/2025
Good service
10/7/2025
Allen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GREENEVILLE, TN
William G|2026 Chevrolet Colorado
Confirmed Sales Customer
10/7/2025
Awesome Dealership Spencer is always Awesome to deal with and Tim is great at providing the information about their vehicles and goes the extra mile
TIM HARDY
10/8/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
NEW MARKET, TN
Billy R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Very pleasant experience. Alex was a very great guy to help me.
10/9/2025
Billy, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!
NEW MARKET, TN
Janet G|2023 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
Same usual excellent service
9/16/2025
Janet, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
MORRISTOWN, TN
Michael T|2004 Chevrolet Impala
Confirmed Service Customer
9/17/2025
Just great
9/17/2025
Michael, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENEVILLE, TN
Tamera M|2025 Chevrolet Trax
Confirmed Service Customer
9/23/2025
Friendly staff
9/24/2025
Tamera, thank you for your kind review. We are happy to pass along your comments to the team here at Morristown Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
MORRISTOWN, TN
Brian K|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/23/2025
Over 2 and 1/2 hours for a 10:00 appointment oil change is unacceptable
9/24/2025
Brian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (423) 616-6431 to discuss your concerns, as your satisfaction is of utmost importance to us.
STRAWBERRY PLAINS, TN
Shawn H|2022 Chevrolet Colorado
Confirmed Service Customer
9/23/2025
3 hours to change oil really
9/24/2025
Shawn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.
NEWPORT, TN
Phillip B|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
9/28/2025
In Ang out wuick
9/30/2025
Phillip, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
NEW TAZEWELL, TN
Charlotte H|2023 Chevrolet Traverse
Confirmed Service Customer
9/29/2025
Personal very friendly and informative.
10/1/2025
Charlotte, we're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
WASHBURN, TN
Joseph W|2024 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Fast service
10/10/2025
Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TALBOTT, TN
Jacie H|2025 Chevrolet Trax
Confirmed Service Customer
10/8/2025
The person in service was very nice Service was good
10/11/2025
Your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!
NEWPORT, TN
Russell C|2026 Chevrolet Colorado
Confirmed Sales Customer
10/9/2025
It was guick
Joshua Young
10/11/2025
Russell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WHITESBURG, TN
Karen B|2022 GMC Terrain
Confirmed Service Customer
10/10/2025
Everything was great except the over 2 hour wait.
10/12/2025
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
RUTLEDGE, TN
Rachel A|2024 Chevrolet Trax
Confirmed Service Customer
10/10/2025
Service department was great and professional
10/12/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STRAWBERRY PLAINS, TN
John W|2012 Chevrolet Colorado
Confirmed Service Customer
10/13/2025
Service was fast and efficient
10/13/2025
John, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
DANDRIDGE, TN
Andrew S|2025 Chevrolet Colorado
Confirmed Service Customer
10/13/2025
It was easy and fast service
10/14/2025
Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEAN STATION, TN
Jacquelyn J|2026 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Great service and very polite and professional employees
10/14/2025
Jacquelyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUSSELLVILLE, TN
Lorrie P|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/14/2025
Friendly and courteous service
10/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MAYNARDVILLE, TN
Bobby D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Friendly staff, fast service, great prices.
10/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jefferson City, TN
Scott S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/15/2025
I made an appointment for an oil change at 8am. Vehicle was brought into service until 9:30. There was no indication that I would have to wait 2 hours for an oil change.
10/17/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
TALBOTT, TN
Norman E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Tim Hardy is awesome! Everyone did great!
10/9/2025
Norman, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!
JEFFERSON, TN
John R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/9/2025
having to call multiple times in order to get someone to answer some questions and no call backs was frustration. and using the John Deere rebate and not being able to use a veteran's discount together was a little frustrating. after recieving my new truck and finding out there was no floormats. don't know if that is standard but i would think that there is some floor mats that come with new vehicles.
Reed Mitchel
10/11/2025
John, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
PARROTTSVILLE, TN
Jessica J|2010 Chevrolet Silverado
Confirmed Service Customer
10/9/2025
Great experience, only downside was truck being delivered without being cleaned. Truck is nice but it was filthy. Looking to pay a few hundred for a detail unfortunately.
10/12/2025
Jessica, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 288-1623 so we can work towards a resolution.
ELIZABETHTON, TN
Chad W|2025 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
Had a great experience at Chevy! My car was finished faster than expected. Also, Alex very fun to talk to and knowledgeable
10/14/2025
Chad, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Martin T|2012 Chevrolet Malibu
Confirmed Service Customer
10/15/2025
Everyone is very friendly and very professional.
10/16/2025
Martin, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
KNOXVILLE, TN
Steve R|2021 GMC 1500 Sierra
Confirmed Service Customer
10/17/2025
Great people to work with.
10/20/2025
Steve, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Morristown, TN
Adam C|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/18/2025
Alex is fantastic to work with! He made sure everything was fixed and we were happy
10/21/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HEISKELL, TN
Caleb C|2026 Chevrolet Equinox
Confirmed Sales Customer
10/20/2025
Very nice & caring. Worked with us to get where we wanted to be. Cedric (salesman) is awesome
CEDRIC HARRIS
10/21/2025
We're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
ROGERSVILLE, TN
David E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Professional, courteous, prompt. Pays attention to detail and alerts me to any potential issues. Excellent people skills. Quality of service is never an issue.
10/21/2025
David, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
BEAN STATION, TN
Felisha M|2023 Chevrolet Tahoe
Confirmed Service Customer
10/21/2025
JT was great!
10/22/2025
Felisha, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Gibson L|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/22/2025
Everything went okay. Satisfied.
10/22/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Michaela M|2020 Chevrolet Spark
Confirmed Service Customer
10/22/2025
I was able to get my oil changed and they fixed the headlight that had been out since I purchased the vehicle
10/23/2025
Michaela, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KNOXVILLE, TN
Bobby C|2018 GMC Canyon
Confirmed Service Customer
10/22/2025
warranty sucks
10/23/2025
Bobby, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.
JEFFERSON CITY, TN
Tim R|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/24/2025
Asked if they would check heat sheild under truck to see if its loose. Was told they found a rock rattling around and they removed it. Shortly after I was driving and I could still hear the loose heat shield. I pulled over to check myself and it was in fact still loose. Great place, just a disappointment
10/26/2025
Tim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.
Morristown, TN
Brad M|2020 GMC 1500 Sierra
Confirmed Service Customer
10/24/2025
Every time I take my truck there that I have gotten less than 6 months ago something new is wrong with it. After waiting 2.5 hours for a free oil change it was brought to my attention my tires weren’t rotated upon request and when I bought the truck the front are starting to show wires, The brake sensor is reading 45% on back but service claims their 4% when they reset the dam sensor when I bought the truck. the cabin filter wasn’t changed upon buying the truck oil change wasn’t done knowing 2 weeks in of having the truck I had to put oil into it. Also 3 weeks in the lifters broke. Seems to me this dealer ship got the truck off their lot ASAP when it hit the lot and didn’t do their thorough inspection and im the one having to suffer and pay.
10/26/2025
Brad, thank you for taking the time to leave us feedback about your experience with us. Here at Morristown Chevrolet - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (423) 616-6431 to discuss ways we can better serve you in the future.
WHITE PINE, TN
Michael E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
It was great
10/17/2025
Michael, your satisfaction is our top priority. We can't wait to see you again, have a great day.
GREENVILLE, TN
Shannon J|2020 Chevrolet Tahoe
Confirmed Service Customer
10/20/2025
My service advisor (Alex), was extremely helpful keeping me updated with everything happening with the warranty and repairs.
10/21/2025
Shannon, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISTOWN, TN
Shanna H|2024 Chevrolet Colorado
Confirmed Service Customer
10/22/2025
Fast, friendly, very helpful as always
10/22/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
RUTLEDGE, TN
Lillie S|2024 Chevrolet Colorado
Confirmed Service Customer
10/22/2025
My wait time was not that long.
10/22/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
NEWPORT, TN
Austin C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Customer service was great for my oil change
10/28/2025
Austin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Dandridge, TN
Teresa M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
The manager was under pressure but he handled the situation with humor and a smile.
10/27/2025
Teresa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Tazewell, TN
Jeffrey G|2026 Chevrolet Equinox
Confirmed Sales Customer
10/27/2025
We were treated with respect, all questions were answered. Kim was a great sales person highly recommend her.
Kim Brace
10/28/2025
Jeffrey, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Thanks for the recommendation, and have an amazing day!
SNEEDVILLE, TN
Robin J|2015 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Great
10/28/2025
Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEAN STATION, TN
Kathy T|2022 Chevrolet Malibu
Confirmed Service Customer
10/29/2025
It was fine. No problems.
10/30/2025
Kathy, thank you so much for your positive comments about Morristown Chevrolet! Thank you again for choosing Morristown Chevrolet and we hope to see you again.
MORRISTOWN, TN
Veronica B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
Super professional and friendly employees.
11/2/2025
Veronica, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPEEDWELL, TN
Herbert G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/26/2025
The maintenance bay was backed up, but that's ok. Looked at a new truck, a lot fewer options than mine, but they wanted what I paid for mine after trade. Nuts
10/27/2025
Herbert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.
DANDRIDGE, TN
Max F|2025 Buick Enclave
Confirmed Service Customer
10/27/2025
Service department did a great job!
10/27/2025
Max, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MORRISTOWN, TN
Brenda W|2025 Chevrolet Trax
Confirmed Service Customer
10/28/2025
She hasn't had any service done!! She is still waiting to hear from someone about getting her bumper fixed that was part of the deal when she bought her 2025 Trax. It has already been over 2 weeks and she hasn't heard anything about it. I tried calling after business opened and it went straight to a voicemail.
10/29/2025
Brenda, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our manager at (423) 616-6431 so we can make your experience a positive one.
DANDRIDGE, TN
Nick M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
It was great
10/29/2025
Nick, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BEAN STATION, TN
Christy A|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
Advisor was excellent to work with.
11/1/2025
Christy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Jane F|2025 Chevrolet Trax
Confirmed Service Customer
10/31/2025
Took too long was actually early for my appointment and did not get in until way past appointment time
11/3/2025
Jane, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
CUMBERLAND GAP, TN
Timothy B|2018 GMC 2500HD Sierra
Confirmed Service Customer
11/2/2025
Had 2 new tires on the front and had severely cupped tires on the back and they rotated them anyways. How stupid.
11/4/2025
Timothy, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 288-1623. We look forward to hearing from you.
STRAWBERRY PLAINS, TN
Jennifer P|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/2/2025
The service advisor I had was extremely nice. The comps were down and he appreciated my patience. Give him a raise.
11/4/2025
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
BYBEE, TN
Billie B|2023 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
As always the service was done in a timely manner. The staff are always polite and courteous. They apologize for my wait even though it wasn’t that long. My vehicle is always well taken care of!
11/3/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITESBURG, TN
Tonya W|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/1/2025
We have bought several vehicles from Morristown Chevrolet. We had the pleasure of working with Cedric and Vincent they are awesome salesmen. They both go above and beyond to help with anything. If we had any issues they always found the way to fix it and make things go as smooth as possible. I highly suggest if you’re in the market for a new or used vehicle with awesome service Morristown Chevrolet is your place.
CEDRIC HARRIS
11/3/2025
Tonya, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet
MORRISTOWN, TN
Candice L|2015 Chevrolet Traverse
Confirmed Service Customer
11/1/2025
I never receive a video of what they do to my vehicle each time
11/3/2025
Candice, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.
RUTLEDGE, TN
Larry Y|2012 GMC Yukon
Confirmed Service Customer
11/3/2025
i took both vehicles in for service was in and out very quick great associates
11/4/2025
Larry, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Elizabeth H|2020 Chevrolet Trax
Confirmed Service Customer
11/3/2025
I will drive from Knoxville every time to this location because of the quality service and friendly and professional staff.
11/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Knoxville, TN
Randall S|2013 Chevrolet Sonic
Confirmed Service Customer
11/3/2025
I keep returning to Morristown because of the service I receive. Thank you!
11/5/2025
Randall, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Parrottsville, TN
Thomas B|2022 Chevrolet Colorado
Confirmed Service Customer
11/3/2025
Everyone was so friendly and polite I was there a pretty long time but it was worth it
JEFFERSON CITY, TN
Claude L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/3/2025
John on Saturday and JT today was both professional and helpful !! Thanks for your service!!
BLAINE, TN
Taylor S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/6/2025
Service advisor was very friendly and professional, really showed he wanted to take care of me and my truck. The problem with my truck was addressed and fixed, couldn’t be happier.
11/7/2025
Taylor, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Justin C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/7/2025
Quick in and out
11/9/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
WHITE PINE, TN
Richard F|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/7/2025
I am always very happy with the service department. Nick is a great service advisor.
11/9/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet - Service! We sincerely value your business and look forward to your next visit!
Sunrise, TN
Dane L|2023 Chevrolet Suburban 1500
Confirmed Service Customer
11/7/2025
Service was good
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Rufus R|2024 Chevrolet Tahoe
Confirmed Service Customer
11/7/2025
I was there for 3 hours for an oil change that I had an appt for
11/10/2025
Hi, thank you for reaching out to us. We regret to hear about the situation you have described. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
DANDRIDGE, TN
Kimberly P|2023 Chevrolet Tahoe
Confirmed Service Customer
11/8/2025
Walk in oil change… fast and even rotated my tires!!! Thank you!!!
11/10/2025
Kimberly, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
KNOXVILLE, TN
Brett A|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
11/9/2025
Terrible
11/10/2025
We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (866) 288-1623 at your earliest convenience. We hope to hear from you soon.
GRAY, TN
Russell L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/9/2025
Easy scheduling, quick service and friendly staff
11/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Knoxville, TN
Jeremy C|2026 Chevrolet Trax
Confirmed Sales Customer
11/10/2025
Great experience,My salesman Tim Hardy had the vehicle I was interested in up front and ready for me to view.Sales negotiation was extremely fast and got us in and out in a hurry.
TIM HARDY
11/11/2025
Jeremy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEAN STATION, TN
Dustin M|2026 Chevrolet Traverse
Confirmed Sales Customer
11/3/2025
Got us a great vehicle and helped us with the rebates & discounts. Thank you all so much
RAMON WISE
11/4/2025
Dustin, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWPORT, TN
Dennis S|2021 Chevrolet Colorado
Confirmed Service Customer
11/3/2025
Everyone was a pleasure to work with.
11/4/2025
Dennis, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MOORESBURG, TN
Vincent C|2016 GMC Yukon XL
Confirmed Service Customer
11/3/2025
Had to take my 2016 GMC Yukon Denali for a brake system recall. Everyone I dealt with was professional and knowledgeable. It was a very positive experience. Trish & Nick were my points of contact and they took good care of me & my vehicle.
Mohawk, TN
Perry F|2025 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
Morristown Chevrolet’s service team really exceeded my expectations for my service work. It was done on time, quickly, and efficiently. I could not have asked for a better experience. They are now my preferred dealership - hands down.
11/6/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Jennifer S|2026 Chevrolet Equinox
Confirmed Sales Customer
11/8/2025
Cody Campbell was great! He text me videos and answered all my questions. Not pushy at all which I loved! I would highly recommend him. Spencer finance guy was professional and made a deal and no beating around the bush. Buddy was helpful in picking a warranty for me due to driving lots of miles each year. Overall great experience.
Cody Campbell
11/9/2025
Jennifer, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAZEWELL, TN
Brad M|2020 GMC 1500 Sierra
Confirmed Service Customer
11/11/2025
Fast service, advisor was very informative on ev
11/12/2025
Brad, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
WHITE PINE, TN
Charley C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/11/2025
Alex kept me informed and took proper measures to get it fixed and back to me soon as possible.
11/12/2025
Charley, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, TN
Kevin M|2025 Chevrolet Traverse
Confirmed Service Customer
11/11/2025
John Turner is the prettiest old man I have ever met. His walker matched his eyes perfectly!
11/13/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
TALBOTT, TN
Jason S|2025 Chevrolet Trax
Confirmed Service Customer
11/12/2025
My advisor was prompt at attending to my needs
11/12/2025
Jason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Barry S|2024 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
Made a 10 am appointment for an oil change and it was 1:30 when I got my truck back. Unacceptable
11/13/2025
Barry, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (423) 616-6431 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Greeneville, TN
Steven P|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Great
11/13/2025
Steven, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
STRAWBERRY PLAINS, TN
Ricky E|2021 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
Had to water 2 hours
11/13/2025
Ricky, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.
BULLS GAP, TN
Tiffany A|2026 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
Everything went great. They allowed me to view any vehicle I requested, and were very accommodating. They even delivered my new vehicle to me.
11/13/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jacksboro, TN
Lori L|2021 Chevrolet Trailblazer
Confirmed Service Customer
11/14/2025
Everything went well with my service appointment. The staff are courteous and helpful. I have an issue with my vehicle. Parts have been ordered and I hope to have this resolved shortly.
11/16/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
MORRISTOWN, TN
Megan D|2025 Chevrolet Trax
Confirmed Service Customer
11/15/2025
This is the second time we've been in with our Chevy Trax. The service has been amazing both times and didnt take near as long as we thought it would.
11/17/2025
Megan, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
TALBOTT, TN
Kaela S|2025 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
Nick Barnard is absolutely fantastic and superb at his job. Very glad to have him taking care of my vehicle needs
11/17/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
MORRISTOWN, TN
Steven L|2006 Chevrolet Impala
Confirmed Service Customer
11/13/2025
I've only been there twice but I was treated very courteously and work was performed in a timely manner.
11/14/2025
Steven, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Morristown Chevrolet and we hope to see you again.
Morristown, TN
Tiffany R|2006 Chevrolet Silverado
Confirmed Service Customer
11/16/2025
great, fast, friendly service
11/17/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
RUTLEDGE, TN
Crystal C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
The service for oil change was good but still learned more details about lies that was told by sales department.
11/18/2025
Crystal, thank you for letting us know about your recent visit to Morristown Chevrolet. If you'd be willing to provide more feedback, please reach out to us at (866) 288-1623 so we can assist you further.
JONESVILLE, VA
Gary R|2026 Chevrolet Colorado
Confirmed Sales Customer
11/17/2025
John Phillips our salesman is awesome! This is our fourth purchase and he is our go to every time! Thanks John!!!
JOHN PHILLIPS
11/18/2025
Gary, thank you for your kind review; we are happy to pass along your comments to John here at Morristown Chevrolet! Until the next time we meet, take care!
MAYNARDVILLE, TN
Josh H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/18/2025
The guy at the front desk was very nice and helpful
11/20/2025
Josh, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
HEISKELL, TN
Samantha P|2014 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Wonderful to work with very understanding
11/21/2025
Samantha, your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet and we hope to see you again soon!
MORRISTOWN, TN
Jackie T|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
11/21/2025
They were friendly, courteous, and got me in and out quickly
CHAD WOLFE
11/24/2025
Jackie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FESTUS, MO
Farrah F|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/23/2025
I arrived at 1:30P.M., my SCHEDULED appointment was for 1:45P.M. My car was placed on the lift for the oil change at 3:12P.M. other vehicles were completed before mine, that arrived after me, who's appointment was also after mine. There was no communication during this time. My service advisor, Andrew Davis, came to me around 4:00P.M. to show me that my cab filter needed to be changed. I then explained that they have had my vehicle for this long of time and that is what he comes to be with. Andrew immediately stated that he will not charge me for the filter. My car was completed 4:10P.M., I sat in the dealership from 1:30P.M. until 4:10P.M. for an OIL CHANGE. Andrew provided me with knowledge of some changes that are taking place in the service department and asked to make this up to me. I provided calm and understanding to Andrew, however, this type of customer treatment is not acceptable. I have had MULTIPLE issues since purchasing my car at this dealership including having to have work done on the brand new vehicle shortly after purchasing it due to oil issues in the hoses, in which the service manager at the time would not assist much with and even told me I can continue to drive the vehicle as the hoses were about to explode due to oil build up in the hoses; thankfully I am a smart female and know NOT to do this. Now, it is imperative that I ONLY allow Chevrolet dealership to change my oil, otherwise, I would take my business elsewhere. Morristown Chevrolet DO BETTER....for your customers first, but also for yourselves, individually!
11/24/2025
Farrah, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn this experience into a positive one.
TALBOTT, TN
David S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/17/2025
Great service.
11/18/2025
David, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
MORRISTOWN, TN
Carroll W|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/18/2025
There were two recalls performed and then a few recommended service items for 60k miles. One of the recalls required parts that were not on the shelf, but JT called to let me know and gave me the option to leave the truck for the next day and have the parts overnighted or pick the truck up and bring it back when parts arrived. I left the truck and service was completed the next day. Great job and excellent communication.
11/19/2025
Carroll, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
MORRISTOWN, TN
Joseph W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/20/2025
I can for an oil change, was not expecting to purchase a new vehicle. Salesman was nice we chatted a lot, kept trying to get me into a vehicle. I loved one of the trucks and its one I always wanted. Of course everyone was nice, and I really did not need this vehicle, since i was debt free and of course with all the numbers thrown at me and discussions I ended up putting myself in debt for 8 yrs at 70 yrs old. Yes my fault, but I did mention several times I really didn't want to purchase, I really hate myself for doing it now. Again my fault, but they somewhat pressure and keep at ya. (if i can make it happen will you buy, among other comments.) Again no ones at fault but me, I just wish when I stated not looking to buy, or love to but not right now they would had backed off. Love the truck but sick to my stomach I allowed this to happen.
JOHN PHILLIPS
11/22/2025
Joseph, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 288-1623. We look forward to hearing from you.
MORRISTOWN, TN
Rebecca H|2026 Chevrolet Suburban
Confirmed Sales Customer
11/24/2025
I had a GREAT experience buying my new 2026 Suburban! The sales team and manager were responsive, helpful, and efficient. From the beginning, it was an authentic and honest experience. From sales to finance, they listened to my needs and concerns, then worked to make a deal that I felt comfortable with. Not to mention, my new Suburban is FABULOUS! Thank you!
Keagan Purkey
11/25/2025
Rebecca, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
BIMBLE, KY
Terry H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/25/2025
The people were extremely polite. The transaction was quick. I especially appreciate Darius Hoese and Cedric Harris for there time, professionalism, and kindness.
CEDRIC HARRIS
11/25/2025
Terry, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!
GREENEVILLE, TN
Samuel D|2025 Chevrolet Traverse
Confirmed Service Customer
11/25/2025
very nice service rep
11/26/2025
Samuel, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. Thank you, and have a fantastic day!
KNOXVILLE, TN
Larry S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Service guy was very helpful.
11/25/2025
Larry, we're glad to hear you found our staff was so helpful! If you have any questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Robert N|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/25/2025
The service is excellent. The service team is professional and informative. I have total trust and peace of mind knowing my truck is being serviced with this team!
11/25/2025
Robert, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet
MOHAWK, TN
Diann S|2026 Chevrolet Colorado
Confirmed Sales Customer
11/26/2025
The dealership went above and beyond My salesman John was a absolute gem. Spencer in service was fantastic
JOHN PHILLIPS
11/26/2025
Diann, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEVIERVILLE, TN
Andy H|2025 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
Great service. Installation of the kicker
11/26/2025
Andy, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SNEEDVILLE, TN
Jonathan S|2026 Chevrolet Trax
Confirmed Sales Customer
11/27/2025
Very professional. We had interest in a mid sized SUV. All the mod sized SUVs were parked together on the lot which made it very helpful because you could compare some size difference while in one place. Once we decided on a brand and overall size, our color and trim options were all in one location. So it wasn't having to remember the interior of one while you walked across the lot to look at another one. The 3 trims we were looking at were parked within 4 vehicles.
DAVID PROFFITT
11/27/2025
Jonathan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWPORT, TN
Daniel H|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/27/2025
Was told things were done and they were not done. This is the second time this has happened. Then oil filter was loose and leaking
11/27/2025
Daniel, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn this experience into a positive one.
JEFFERSON CITY, TN
Adam B|2017 Chevrolet Spark
Confirmed Service Customer
11/27/2025
Great.
11/27/2025
Adam, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MORRISTOWN, TN
James H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
Tyrus, Josh and Bree were all great. Very friendly and professional.
Joshua Young
11/29/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
MORRISTOWN, TN
Michelle C|2026 Chevrolet Trax
Confirmed Sales Customer
11/26/2025
Friendly and helpful
Joshua Young
11/27/2025
Michelle, thank you so much for the positive review! We hope you have a great day!
KODAK, TN
Herbert G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
Our salesman was Cedric Harris. Very nice guy, helpful and answered all our questions. Best car salesman we have ever had. Highly recommend him to anyone.
CEDRIC HARRIS
11/27/2025
Herbert, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Thanks for the recommendation, and have an amazing day!
DANDRIDGE, TN
Veronica B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Everyone has been super professional and personable
11/27/2025
Veronica, we're glad to hear you found our staff was so professional and personable. If you have any questions, please don't hesitate to reach out!
SPEEDWELL, TN
Brian K|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/27/2025
Service writer very friendly and professional
11/28/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STRAWBERRY PLAINS, TN
Scott F|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/27/2025
They always take care of me and treat me as a valued customer and member of their family
11/28/2025
Scott, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BLUFF CITY, TN
Gaylon C|2022 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
Went in for no heat in 2nd/3rd row. Still has no heat in those 2 zones. Also has drive ability issue going on, had to come back in to take in a test drive, and show what the problem is. Been to the dealership 3 times and haven’t made the first payment.
12/4/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (423) 616-6431 when you have a chance. Thank you, and we look forward to hearing from you.
WHITESBURG, TN
Dale P|2025 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
Good communications, quick, told me what they were finding.
12/5/2025
Dale, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DANDRIDGE, TN
Keith W|2017 Chevrolet Cruze
Confirmed Service Customer
12/10/2025
Very convenient scheduling, friendly staff, and prompt service. They took care of my service needs and were very thorough. Alex A. a great job.
12/11/2025
Keith, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRISTOL, TN
Christina H|2013 GMC Terrain
Confirmed Service Customer
12/3/2025
Andrew was great. Experience was smooth
12/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
BULLS GAP, TN
Nancy P|2022 Chevrolet Equinox
Confirmed Service Customer
12/3/2025
Excellent customer service, John did an outstanding job.
12/4/2025
Nancy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MORRISTOWN, TN
Calvin W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
This place is fantastic
12/12/2025
Calvin, we really appreciate your feedback! Thank you, and have a fantastic day!
SEVIERVILLE, TN
Jerry B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/14/2025
Fast service
12/15/2025
Jerry, we really appreciate your positive review! We look forward to your next visit! Take care!
HOHENWALD, TN
Bruce O|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/15/2025
It was perfect
12/15/2025
Bruce, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
STRAWBERRY PLAINS, TN
Chadwick P|2026 Chevrolet Colorado
Confirmed Sales Customer
12/15/2025
Very pleasant experience. It was my first purchase at this dealer and I will return in the future.
TIM HARDY
12/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
GREENEVILLE, TN
Joann D|2025 Chevrolet Trax
Confirmed Service Customer
12/17/2025
Tonkin car for complimentary oil change Was in and out in no time at all Everyone is super friendly
12/15/2025
Joann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Terry H|2011 Chevrolet Silverado
Confirmed Service Customer
12/19/2025
Very nice people and good quality work.
12/21/2025
Terry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ROGERSVILLE, TN
Andrew M|2025 Chevrolet Trax
Confirmed Service Customer
12/19/2025
During the 2 1/2 hour oil change, Rob provided stimulating conversation while my wife and I waited for our service.
12/21/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENEVILLE, TN
Greg M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
I came in without an appointment, I always make one. But I need an oil change and JT took me right in, it was close to closing my truck was done very quickly and I thanked him and apologized to him , he said no worries. He was kind and professional Morristown Chevy is lucky to have him. Greg Maclellan
12/25/2025
Greg, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. If you have any further questions, please give us a call. We're always happy to help!
WHITEPINE, TN
Richard M|2026 Chevrolet Trax
Confirmed Sales Customer
12/10/2025
Good
HAYDEN MILES
12/11/2025
Richard, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
MORRISTOWN, TN
Gordon S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
The techs troubleshot my remote start issue and got my oil change and tire rotation done quickly…
12/12/2025
Gordon, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
BEAN STATION, TN
Terry C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Everything at the dealership is great 👍
12/13/2025
Terry, we are so happy to read such a great review about Morristown Chevrolet - Service! If you have any further questions, please give us a call. We're always happy to help!
DANDRIDGE, TN
Julia M|2026 Chevrolet Traverse
Confirmed Sales Customer
12/24/2025
Great experience and friendly people!
JOHN PHILLIPS
12/24/2025
Julia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUTLEDGE, TN
James K|2026 Chevrolet Traverse
Confirmed Sales Customer
12/26/2025
There were very Friendly and worked with us to get the best possible deal!
CEDRIC HARRIS
12/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
JEFFERSON CITY, TN
Earnest C|2025 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
I was impressed, Got me right in for service to install window rain visors and front shield and weather tech Mud Flapps. All This was weather tech equipment. Nice job, quickness of time. Kept car clean for easy install by your service department. Thank You.
12/29/2025
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEAN STATION, TN
Tierra H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/29/2025
Joshua Young was amazing!
Joshua Young
12/29/2025
Tierra, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISTOWN, TN
Russell C|2018 Chevrolet Camaro
Confirmed Service Customer
12/29/2025
All was good
12/29/2025
Russell, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WHITESBURG, TN
David E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/6/2026
Great service! Professional, courteous. Mechanic very thorough and attention to detail. He found a couple of tire issues that I was not aware of. Very much appreciated!
1/6/2026
David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BEAN STATION, TN
Jonathan B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
It was great everyone was polite and respectful Skyler did an amazing job
SKYLER PHILLIPS
12/31/2025
Jonathan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MORRISTOWN, TN
Nathan S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Seamless no hassle experience.
JOHN PHILLIPS
1/1/2026
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
GREENEVILLE, TN
Stephanie P|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/1/2026
This was our second purchase from them since n less than a year. We’re very happy with their customer service.
JOHN PHILLIPS
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Adam B|2017 Chevrolet Spark
Confirmed Service Customer
1/1/2026
NA
1/2/2026
Adam, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
MORRISTOWN, TN
Sara W|2026 Chevrolet Suburban
Confirmed Sales Customer
1/2/2026
We had a specific vehicle in mind & they found us exactly what we were looking for!
Chase Lambert
1/2/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JEFFERSON CITY, TN
Billy O|2026 Chevrolet Silverado 1500
Confirmed Service Customer
1/2/2026
Serviceman Clark was great to work with.
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
RUSSELLVILLE, TN
Cassidy W|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/5/2026
Very professional and quick. Always very friendly
1/5/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUTLEDGE, TN
Pamela D|2024 Chevrolet Blazer EV
Confirmed Service Customer
1/12/2026
Great communication and service, very well treated by employees. Great dealership all around!
1/12/2026
Pamela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW MARKET, TN
Dawn C|2023 Chevrolet Traverse
Confirmed Service Customer
1/12/2026
Friendly and fast service
1/12/2026
Dawn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRISTOWN, TN
Shon I|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
Good service
1/7/2026
Shon, thank you so much for the positive review! We hope you have a great day!
SEVIERVILLE, TN
William H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/7/2026
Timely customer support with great options regarding desired vehicles and budget. Smart sales rep (Chad W) and courtesy extended to buyer by all departments.
CHAD WOLFE
1/8/2026
William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
KNOXVILLE, TN
Tammy L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/7/2026
My salesman Kegan Purkey was very helpful and nice
Keagan Purkey
1/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RUTLEDGE, TN
Tehra E|2023 Chevrolet Camaro
Confirmed Service Customer
1/7/2026
The salesman Cedric Harris, who sold me my car, made sure I was taken care of and made sure all of my questions were answered while getting the oil changed. I really appreciated that. They think that they have found out what has been wrong with my car since the day I bought it. Let’s hope so at least.
1/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MORRISTOWN, TN
Joshua K|2025 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
Great job
1/9/2026
Joshua, thank you so much for the positive review! We hope you have a great day!
TALBOTT, TN
Jonathan W|2026 Chevrolet Trailblazer
Confirmed Service Customer
1/10/2026
Staff was friendly, service was done good, but 2and a half hours is a little excessive just for an oil change.
1/11/2026
Jonathan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (866) 288-1623.
TALBOTT, TN
Gregory W|2026 Chevrolet Equinox
Confirmed Sales Customer
1/14/2026
I can’t say enough positive things about the sales staff. They were very helpful , courteous and professional. We got a great deal on our new car. John Phillips the salesman was by far the best car salesman that I have ever dealt with. My wife and I are very pleased with our whole experience with Morristown Chevrolet. Keep up the good work guys.
JOHN PHILLIPS
1/14/2026
Gregory, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RUTLEDGE, TN
James C|2023 Chevrolet Traverse
Confirmed Service Customer
1/14/2026
I dropped my car off without an appointment and assumed it may be late afternoon when they got to it. JT called me at lunch and said it was ready. Great service and great communication!
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Jamie R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/16/2026
The sales rep was over the top, great product knowledge and always wanting to give the customer the best there is to offer. Everyone at the dealership was top notch. Great group of people.
CEDRIC HARRIS
1/16/2026
Jamie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DANDRIDGE, TN
Donna C|2025 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Fixed the issue quickly with friendly service.
1/16/2026
Donna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
TALBOTT, TN
Savannah S|2024 Chevrolet Trax
Confirmed Service Customer
1/16/2026
Courteous respectful and I wasn't there long
1/17/2026
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
JEFFERSON CITY, TN
Elizabeth N|2024 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
They have always been professional and prompt when I have been there for service
1/19/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOHAWK, TN
Timothy T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/19/2026
I had an appointment for Oil change and tire rotation. I concfirmred that when I went in. I waited just under 1 hour and when the truck came out I asked if they rotated the tires. I knew they had not. The mechanic said "I do not know. I am new, the other guy may know". I then wnet to do the paper work and ask the advisor as I was never told. The advisor went to check and said they were not rotated. I asked him to do it right away as I have already been waiting andf was told ok. 30 minutes later they put it on the lift and rotated the tires. After about 2 hours at the dealership I got in the truck. The digital oil indicator was not reset. The sticker miles they put on the windo made no sense. It was not 5000 or 10000 miles slater in was a random number. These new techs need training and a focus needs to be put on customer service. My advisor was very freindly and apologetic but this could all be avoided if they do there job up front.
1/20/2026
Timothy, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 288-1623 so we can work towards a resolution.
ODESSA, FL
Ismael C|2019 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
You change my batería in my traverse and when I picked up last Wednesday, the panel of my radio was off, totally black. The guy say”maybe is a coincidence “, I had to remember him that the “coincidence happened when my car was in the service. So far They haven’t solved the issue and I need my car back with the one working Ismael Concha
1/20/2026
We're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 288-1623 so we can work towards a resolution.
RUSSELLVILLE, TN
Zane M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/12/2026
5 star 100 percent!! Keeps you on the road trouble free
1/12/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BYBEE, TN
Bob N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Everyone in the service was very friendly and helpful. The service and tire rotation were completed in a timely manner. All my experiences with Morristown Chevrolet have been very pleasant. The property has always been clean and inviting. I will most certainly take my vehicle there for all my service needs in the future.
1/19/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
MORRISTOWN, TN
John B|2026 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
I arrived a little early and was quickly helped. The service was thorough and they kindly took care of a minor problem i asked about. Great service from everyone I talked to.
1/20/2026
John, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
MORRISTOWN, TN
Terry G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/19/2026
Awesome 👌
1/20/2026
Terry, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DANDRIDGE, TN
Ronnie F|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/19/2026
Eggsellunt!!
1/20/2026
Ronnie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SURGOINGSVILLE, TN
Miguel A|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/20/2026
Awesome
1/21/2026
Miguel, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet - Service
MORRISTOWN, TN
Stephanie C|2025 Chevrolet Trax
Confirmed Service Customer
1/22/2026
Staff was courteous and helpful.
1/23/2026
Stephanie, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.
WHITESBURG37891, TN
Stanislav K|2025 Chevrolet Colorado
Confirmed Service Customer
1/23/2026
I like that how they sent me a video on my phone on what they did to the vehicle.
1/23/2026
Stanislav, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DANDRIDGE, TN
Bruce O|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/27/2026
Apparently, your mechanics have no idea what a grease gun is or an Elamite
1/27/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.
STRAWBERRY PLAINS, TN
Richard D|2019 Chevrolet Equinox
Confirmed Service Customer
1/28/2026
Great service. The gentleman who took care of me was very polite. I was taken in on time and was out quickly
1/29/2026
Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
MORRISTOWN, TN
Jacquelyn J|2026 Chevrolet Equinox
Confirmed Service Customer
1/28/2026
Great service well pleased
1/29/2026
Jacquelyn, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
RUSSELLVILLE, TN
Lloyd W|2025 Chevrolet Traverse
Confirmed Service Customer
2/2/2026
Andrew Davis in the service department was great to work with.
DANDRIDGE, TN
Jennifer N|2023 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Morristown Chevrolet had my car for over 2 weeks and only could give me a 2 day car loaner/rental. I had very little communication and lack of returned calls from the dealership until service manager, Jason got involved. This location lacks customer service skills and professionalism. My car was under warranty so they had to correspond with GM due to previous recall fixes, thus left me without proper transportation. I had to borrow both friends and family vehicles during this time to avoid unnecessary expenses. This caused significant inconvenience and the lack of empathy from this location is unacceptable. I was instructed it was company policy that they offer a loaner car if takes longer than 3 days to fix, however, they claimed they didn't have any nor could come up with a way to help other than I can go rent a car at my own expense. The dealership should implement improved service department processes to ensure better customer experience, including: Proactive and timely communication, with regular status updates when a vehicle is retained for more than a few days Clear expectations and timelines provided at drop-off and updated promptly when delays occur Consistent approval and availability of loaner or rental vehicles when a customer’s vehicle is held beyond three (3) days, especially for warranty repairs Accountability procedures to ensure customer inquiries are returned within a reasonable timeframe Documentation of delays and customer communication in the service record These process improvements would help prevent future customers from experiencing extended delays, lack of communication, and transportation hardships similar to my experience.
NEW MARKET, TN
Greg M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/6/2026
I scheduled my z71 for tie rods. I was greeted by Nate my service writer, he was professional and informative. My next schedule is to replace both hubs, as the old boy has 225000 miles on it. Morristown Chevy is the only place I go for my service needs. Jason Stevenson stopped in and welcomed me also. Both make me feel at home. Incidentally the coffee is high end like the service. Greg Maclellan
WHITEPINE, TN
Michelle J|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/7/2026
Great experience. Technician was thorough in his inspection and kept me up-to-date on what was going on. I appreciated the video of everything that was done.
MORRISTOWN, TN
Bobby D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
My service was done fast, right, and at a great price.
1/20/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Jefferson City, TN
Regena M|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/20/2026
Service guys dud a great job.
1/21/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MORRISTOWN, TN
Greg M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/27/2026
Nate was professional and knowledgeable . I told him about my squeeking on the front end of my truck when I go over a speed bump. He showed me on the computer what is possible is. We start with replacing a certain part first it is cheaper. He is trying to save me money. We set up an appointment for future and I will bring the truck in. I thanked him for his honesty and that is why I will continue to use Morristown Chevrolet .
1/28/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Morristown Chevrolet and we hope to see you again.
WHITEPINE, TN
Billy R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2026
Was very dissatisfied with the wait. Had 2:00 oil change was near a 2 hour wait.
1/29/2026
Billy, we regret to hear that you had this experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (866) 288-1623.
NEW MARKET, TN
Cecil L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/3/2026
Arrived early and service department took my vehicle on back. They were very prompt and courteous. Went out of their way to help me coming and going. Couldn’t have asked or expected any better service.
SEVIERVILLE, TN
George H|2025 Chevrolet Tahoe
Confirmed Service Customer
2/6/2026
I am very pleased with the service advisor and the department. Quick service and professional attitude.
RUSSELLVILLE, TN
James G|2021 Chevrolet Blazer
Confirmed Service Customer
2/6/2026
Supposed to have had a free oil change even took my own oil and still got charged 89 bucks never again
NEW TAZEWELL, TN
Steven G|2026 Chevrolet Tahoe
Confirmed Service Customer
2/6/2026
Vince and the technicians did a very good job handling my 26 Tahoe's needs.
BEAN STATION, TN
Michelle H|2025 Chevrolet Trax
Confirmed Service Customer
2/11/2026
Quick and professional service.
MORRISTOWN, TN
Veronica B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/13/2026
Everything was great as usual
SPEEDWELL, TN
Lawrence C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/8/2026
Sales were great,service too.
MORRISTOWN, TN
Bill M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2026
Called and got same day appointment for service. John got me checked in right away as i had someone to pick me up while my truck was getting serviced. Got text my truck was ready and jt got me checked out wuick and easy. Great service reps.
BEAN STATION, TN
Debra C|2020 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
VERY FRIENDLY AND QUICK
RUSSELLVILLE, TN
John R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/16/2026
working with the service department was a great experience.
PARROTTSVILLE, TN
Larry H|2018 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
Very quick to work you in and keep you informed about your vehicle
New market, TN
William B|2018 Chevrolet Traverse
Confirmed Service Customer
2/16/2026
Cedric took care of me as always good experience all way around
SNEEDVILLE, TN
Bradly F|2025 Chevrolet Equinox
Confirmed Service Customer
2/18/2026
The turnaround time was acceptable.Dropoff was easy.Now for the bad news….next month would have been a year that I have been waiting for a part that was ordered for the rear backup camera.I have no idea who’s at fault for this but you can guess this makes any future purchase of a GM product very unlikely.This needs to be looked into so it doesn’t happen again to someone.The camera was fixed this time.
MORRISTOWN, TN
Jonathan S|2024 GMC Sierra 1500
Confirmed Service Customer
2/18/2026
Always a pleasure stopping, the team takes such good care of me! Nothing but praise for this shop and staff.
MIDDLEBORO, KY
Larry T|2021 GMC 1500 Sierra
Confirmed Service Customer
2/23/2026
Service was good as usual, but a service rep called my personal cell phone to ask about my career as a software engineer while I was working which was not appropriate. On top of that, they asked my wife if I was interested in selling my truck with low miles while she was there after asking me the day before on a separate call. To me, this is uncalled for.
MOORESBURG, TN
Ramona F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/14/2026
John Phillips worked hard and quickly to find the truck I wanted. Everyone was very nice and made sure I was getting what I wanted. Spencer and John are top notch. This is my second truck I've purchased from morristown chevrolet and John. Would recommend to anyone
GREENEVILLE, TN
Kyle S|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/16/2026
Horrible
NEWPORT, TN
Nancy P|2019 Chevrolet Equinox
Confirmed Service Customer
2/17/2026
Excellent customer service. All my questions were answered.
MORRISTOWN, TN
Andrew D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/18/2026
The staff is always friendly and professional. The service department team is top notch !
DANDRIDGE, TN
April W|2026 Chevrolet Trailblazer
Confirmed Service Customer
2/23/2026
Great service great staff
MORRISTOWN, TN
Russell K|2024 Chevrolet Equinox
Confirmed Service Customer
2/23/2026
Amazing experience
MORRISTOWN, TN
Price does not include dealer installed options or cost of optional equipment chosen by the purchaser.