Our Reviews

Mike L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

When getting a new transmission on my truck, John was always kind, friendly, and accommodating. He communicated well with progress and even helped us with a problem our other car.

3/21/2026

Mike, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TALBOTT, TN

David M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

Nice group of people. Right on time!!!

3/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STRAWBERRY PLAINS, TN

Ray M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2025

On the way home the low oil indicator came on. Checked oil and was not even touching dip stick. Was leaving for beach this morning so, went and bought 3 quarts of mobile one synthetic to complete oil change. I was worried that the oil filter or plug was loose. Crawled under truck to make sure they were not. Added a quart and a quarter to get oil withing range. Not to mention that i ruined a new shirt with oil I didnt see on the container I bought at walmart. So instead of packing early I finished at 10:00 pm. I have a video of the entire episode. I changed oil as a kid and the last thing you did was start the vehicle and let it run for a minute and then check the oil. Must not be a practice at Morristown Chevrolet. Yes, I am not a happy customer!

6/12/2025

Ray, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

TALBOTT, TN

Denise S|2005 Chevrolet Avalanche

Confirmed Service Customer

6/11/2025

Brandon is an EXCELLENT service advisor! Always takes great care of me!

6/12/2025

Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Until the next time we meet, take care!

Business Response

TALBOTT, TN

Tracie C|2026 Chevrolet Equinox

Confirmed Sales Customer

6/16/2025

Fantastic, easy purchase. I felt right at home with Mr. John Phillips to show us both of the vehicles we purchased. He managed to find just what I was looking for, and then put my husband in a new vehicle as well. We both left entirely happy!

Matthew Proctor

6/17/2025

Tracie, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Rickey H|2024 Chevrolet Tahoe

Confirmed Service Customer

6/16/2025

Experience was good but it took 2hrs for a oil change and tire rotation and I had a appointment

6/17/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CLINTON, TN

John W|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/20/2025

Great service with very knowledgeable and helpful staff. Extremely pleased with my service experience.

6/23/2025

John, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Connie R|2025 Chevrolet Colorado

Confirmed Sales Customer

6/23/2025

I found what I was looking for. Cedric was very helpful.

CEDRIC HARRIS

6/25/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DANDRIDGE, TN

Austin E|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/25/2025

Everyone was extremely helpful and any questions I had they would know or find someone who did

JOHN PHILLIPS

6/26/2025

Austin, we are glad we could help! We can't wait to see you again, have a great day.

Business Response

KINGSPORT, TN

Brandon D|2017 Chevrolet Tahoe

Confirmed Service Customer

6/25/2025

Great Service! Everyone is always very helpful and makes getting your vehicle serviced easy and stress free!

6/26/2025

Brandon, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MOORESBURG, TN

Larry T|2021 GMC 1500 Sierra

Confirmed Service Customer

6/27/2025

Always do a great job and I appreciate the thorough checks and video. I’m bringing my vehicles in for service.

6/29/2025

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

MOORESBURG, TN

Bonita P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/27/2025

I had a complimentary oil change and they charged me for oil change when I ask about it they just wrote on back of their work card comp oil change so I guess free don't me free with Morristown Chevrolet but I want have it changed there again

6/29/2025

Bonita, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

TAZEWELL, TN

Shawn H|2022 Chevrolet Colorado

Confirmed Service Customer

6/13/2025

2 1/2 hour wait for oil change way too long

6/15/2025

Shawn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (423) 616-6431 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

NEWPORT, TN

James G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2025

My appointment was at 10:00. I got there at 9:30 for an oil change and tire rotation. I waited for two hours; I looked in the bay and was three vehicles back. My wife picked me up around 3:00; it was finally done. That's five hours for an oil change and tire rotation.

6/15/2025

James, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

MORRISTOWN, TN

Michael H|2024 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Nick and everyone were very professional and kept me informed as the work progress on my vehicle. Best dealership i have visited-

6/20/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KODAK, TN

Cheryl K|2024 Chevrolet Blazer

Confirmed Service Customer

6/22/2025

Have to admit I was disappointed this time. Maybe I dont understand my free oil changes with the dealership but my first two they videotaped under the vehicle and rotated my tires. That didn’t happen this time

6/23/2025

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

DANDRIDGE, TN

Kenneth S|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/25/2025

I appreciate the no nonsense purchase process. I was a cash buyer, had done my research, and all went as it should have. The lifetime power train warranty is a huge attractor!

CHAD WOLFE

6/25/2025

Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOUDON, TN

Christohpher P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/27/2025

John the service adviser is absolutely amazing. Hes the only one I like to deal with.

6/29/2025

Christohpher, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUTLEDGE, TN

Tammy H|2025 Chevrolet Traverse

Confirmed Service Customer

7/1/2025

We bought a. 2025 Traverse. The salesman was absolutely the best. We doubt with Vincent on the Internet through texting and he got us a great deal. In person I doubt with Brian and he was amazing. He did a great job. Will never buy from again.

7/2/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PIKEVILLE, KY

Savona C|2025 Chevrolet Traverse

Confirmed Service Customer

6/18/2025

The only issue I have is the fact that you have to make an appointment to have your vehicle serviced but it’s first come first serve. Sometimes we need an appointment to be an appointment so we can get to our other stuff through the day. Other than that, you all did a great service.

6/19/2025

Savona, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.

Business Response

MOORESBURG, TN

Howard A|2018 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

No issus

6/19/2025

Howard, we really appreciate your positive review! We hope you have a great day!

Business Response

MORRISTOWN, TN

Lindsey K|2026 Chevrolet Equinox

Confirmed Sales Customer

6/21/2025

Tim was great! Couldn’t have asked for a better experience!

TIM HARDY

6/24/2025

Lindsey, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOORESBURG, TN

Benjamin S|2017 Chevrolet Cruze

Confirmed Service Customer

6/22/2025

Excellent service

6/23/2025

Benjamin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Diamond L|2025 Chevrolet Trax

Confirmed Service Customer

6/25/2025

Cedric was absolutely amazing, he made the process so smooth and explained everything thoroughly for my understanding. He also made the process extremely quick and overall it was really enjoyable.

6/26/2025

Diamond, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JEFFERSON CITY, TN

Thomas C|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

No comment

6/30/2025

Thank you for the high star rating! We hope to see you soon!

Business Response

MOSHEIM, TN

Andrew M|2025 Chevrolet Trax

Confirmed Service Customer

7/1/2025

Very friendly service people and was not pressured to buy anything.

7/4/2025

Andrew, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREENEVILLE, TN

Allen M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/2/2025

Had an appointment for 9:30amand didn’t leave until 12:15pm. They were servicing their own vehicles instead of those with appointments.

7/4/2025

Allen, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (423) 616-6431 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

GREENEVILLE, TN

Sokol O|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/18/2025

Phenomenal people to deal with!!

6/19/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Phillip M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/27/2025

Great service!! From the sales person to finance, everyone was very nice and helpful.

Allan Bibby

6/30/2025

Phillip, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

DANDRIDGE, TN

Angela B|2019 Chevrolet Blazer

Confirmed Service Customer

6/30/2025

Quick and dependable

7/1/2025

Angela, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

NEWPORT, TN

James M|2018 GMC 1500 Sierra

Confirmed Service Customer

7/5/2025

Had long discussion about repairs for vehicle since vehicle had to be brought back after 122 miles for major repairs. (Radiator and lines). Finally was repaired correctly.). This happened within five days and 200 miles of purchase. I am very happy with vehicle since repairs and have driven it 1500 miles with most of it towing trailer. No problems.

7/7/2025

James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Russell P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/7/2025

I think they were over booked. It took 3 hours for an oil change.

7/8/2025

Russell, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.

Business Response

CUMBERLAND GAP, TN

Kermel L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/8/2025

Service was great

7/9/2025

Kermel, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ELKHORN CITY, KY

Brittany D|2017 Chevrolet Tahoe

Confirmed Service Customer

7/3/2025

Waited three hours for a scheduled oil change. When I asked if there was a problem and why it takes three hours I was told and I quote, “you only had to wait three hours it’s normally longer, average wait time for oil change is 2-4 hours and you should plan accordingly when you schedule.”

7/6/2025

Brittany, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (423) 616-6431 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

TAZEWELL, TN

Nancy P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2025

This is my third purchase from Morristown Chevrolet. Excellent experience as always. John is a wonderful salesperson and a pleasure to work with. I highly recommend this dealership.

JOHN PHILLIPS

7/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Christopher B|2019 Chevrolet Traverse

Confirmed Service Customer

7/3/2025

I bought the expensive warranty when we purchased the vehicle but would not recommend it doesn't really cover nothing

7/6/2025

Christopher, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MORRISTOWN, TN

Rebecca C|2025 Chevrolet Traverse

Confirmed Sales Customer

7/14/2025

Great experience once we got the car. Casey Murphy and Tyrus were easy to talk to and very receptive to all of our questions. The only issue we had was with AI telling us the car we wanted was at the dealership when it was not there.

Casey Murphy

7/15/2025

Rebecca, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MORRISTOWN, TN

Ronald S|2025 Chevrolet Trax

Confirmed Sales Customer

7/17/2025

Went good with the pickup of my new vehicle

Chase Lambert

7/18/2025

Ronald, we're glad you had such a wonderful experience with us! Thank you for choosing Morristown Chevrolet and we hope to see you again.

Business Response

NEWPORT, TN

Darran C|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/22/2025

It was a great and easy experience

BRANDON TRENTHAM

7/23/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SNEEDVILLE, TN

Corbin L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/25/2025

Fast friendly service!

7/27/2025

Corbin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

TAZEWELL, TN

Lanie B|2025 Chevrolet Trax

Confirmed Sales Customer

7/10/2025

John was very patient with us and answered any questions we had. It was my first new car and John did a fantastic job!

JOHN PHILLIPS

7/13/2025

Lanie, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Business Response

WHITE PINE, TN

Bradly F|2025 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

Always clean and service is good.Shout out to John Turner my advisor for a job well done.

7/15/2025

Bradly, thank you for your kind review; we are happy to pass along your comments to John here at Morristown Chevrolet! Thank you again for choosing Morristown Chevrolet and we hope to see you again.

Business Response

MORRISTOWN, TN

Terry S|2018 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

Everything went as expected.

7/15/2025

Terry, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

MORRISTOWN, TN

James C|2023 Chevrolet Traverse

Confirmed Service Customer

7/18/2025

I was able to drop my car off without an appointment and my service was completed in a timely manner. My service advisor JT, kept me informed on the status of my vehicle throughout the process.

7/21/2025

James, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Ricky O|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

The recall/repairs were not completed correctly. I have to return the vehicle to the dealership for further diagnostics and issues remediation.

7/31/2025

Ricky, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (866) 288-1623.

Business Response

MOORESBURG, TN

John W|2012 Chevrolet 2500 Silverado

Confirmed Service Customer

8/4/2025

Professional and fast service

8/5/2025

John, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Morristown Chevrolet - Service and we hope to see you again.

Business Response

DANDRIDGE, TN

Elaine D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/5/2025

The sales people did not waste our time as most dealerships do. We quickly got our price! Sales staff (especially John Phillips) was so nice! Thank you all so much!

JOHN PHILLIPS

8/6/2025

Elaine, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

GREENEVILLE, TN

Cassidy W|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/18/2025

Although Service Department was behind, I was offered great experience. There was a horrible customer in the department that made everyone's time not as pleasant, but that is not at the fault of the Service Department or Morristown Chevrolet. The customer was entitled to say the least, thinking that she was more important than her wait time had lead her to believe.

6/19/2025

Cassidy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Jacquelyn J|2026 Chevrolet Equinox

Confirmed Service Customer

7/10/2025

There service was done quick and professional and was completely satisfied

7/13/2025

Jacquelyn, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

RUSSELLVILLE, TN

Kevin M|2025 Chevrolet Traverse

Confirmed Service Customer

7/25/2025

Everyone is very friendly and professional

7/25/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TALBOTT, TN

Debra C|2020 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

the staff was very helpful and answered all my questions.

7/29/2025

Debra, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We look forward to your next visit! Take care!

Business Response

RUSSELLVILLE, TN

Brittney S|2024 Chevrolet Tahoe

Confirmed Service Customer

7/28/2025

They got me in and out quickly, kept me informed on what was going on, and the staff was friendly

7/29/2025

We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

BAXTER, KY

Dallas Y|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/28/2025

Great

7/29/2025

Dallas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Crystal B|2026 Chevrolet Trailblazer

Confirmed Service Customer

7/30/2025

Good

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITESBURG, TN

James M|2025 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

From the greeting and checkin with John until I got my keys back everyone was very friendly and knowledgeable

8/6/2025

James, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DANDRIDGE, TN

Jacie H|2025 Chevrolet Trax

Confirmed Service Customer

6/19/2025

Very efficient and nice

6/20/2025

Jacie, we appreciate you taking the time to leave us this feedback. Thank you for choosing Morristown Chevrolet and we hope to see you again.

Business Response

NEWPORT, TN

Rebecca B|2021 Chevrolet Blazer

Confirmed Service Customer

7/18/2025

Always professional and honest. That’s what you want from a service dealership, one you can trust.

7/21/2025

Rebecca, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

SEVIERVILLE, TN

Michelle J|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/18/2025

As always I had a great experience in the service department. Booking an appointment online was easy and quick. Check in was easy and getting an oil change and tire rotation was quick and simple. Morristown Chevrolet always has quick service and is great to work with when getting my car taken care of.

7/21/2025

Michelle, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MORRISTOWN, TN

Landrie M|2025 Chevrolet Colorado

Confirmed Sales Customer

7/31/2025

Over all great experience, sales guy where awesome finance wasn’t bad but did try jack price up 20 a month but fixed it.

JOHN PHILLIPS

8/3/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

DANDRIDGE, TN

Dean I|2017 GMC Acadia

Confirmed Service Customer

7/31/2025

Everything went smooth. Nick has always treated me as a customer should be treated. I always ask for Nick when I need any assistance.

8/3/2025

Dean, thank you for your kind review; we are happy to pass along your comments to Nick here at Morristown Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Connie R|2025 Chevrolet Colorado

Confirmed Service Customer

8/4/2025

Issue was found pretty quick.

8/5/2025

Connie, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DANDRIDGE, TN

Jeffrey P|2026 Chevrolet Colorado

Confirmed Sales Customer

8/4/2025

Amazing

Brian Saout

8/5/2025

Jeffrey, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAKE CITY (ROCKY TOP), TN

James M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/9/2025

I already filled out the review. Service has gotten terrible from the management down

8/11/2025

James, thank you for taking the time to leave us feedback about your experience with us. Here at Morristown Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 288-1623 to discuss ways we can better serve you in the future.

Business Response

MORRISTOWN, TN

Jennifer H|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/1/2025

JT was such a a great help! He went above what many would have I believe and took care of getting my part replaced. He even got me out a little earlier than expected and I really appreciate it!

7/2/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KNOXVILLE, TN

Thomas N|2025 Chevrolet Trax

Confirmed Sales Customer

7/14/2025

I worked with Cody to purchase a brand new vehicle. He was amazing throughout the entire experience. He was very communicative and responsive when dealing with delays on the delivery of the vehicle. The only issue that I had during the experience was severe delays on getting the car to the dealership

Cody Campbell

7/15/2025

Thomas, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (866) 288-1623 so we can assist you further.

Business Response

MORRISTOWN, TN

Lucas S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/17/2025

The guys were very friendly and helpful. Hit me in and out pretty quick with great service.

7/20/2025

Lucas, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

Robert L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/5/2025

The guy I spoke with was very helpful

8/6/2025

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BULLS GAP, TN

Stacey S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/8/2025

I did have an appointment at 3:30 but they got me in before the appointment and completed the alignment and just under 30 minutes and I was out the door

8/11/2025

Stacey, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

RUTLEDGE, TN

Miguel Q|2018 GMC Terrain

Confirmed Service Customer

8/10/2025

It was faster And well dond my Tires was repair and the light on das bord desapear , the oil change was exelent

8/12/2025

Miguel, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MORRISTOWN, TN

Dean F|2020 GMC 1500 Sierra

Confirmed Service Customer

8/12/2025

Courteous, explained everything well, truck is running great

8/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

TRAVELERS REST, SC

Lewis F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/12/2025

Always 5 Star service. J.T. took care of all my needs. Wouldn’t go anywhere else. Thanks for all the help!

8/14/2025

Thank you for choosing Morristown Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, TN

Joseph W|2024 Chevrolet Tahoe

Confirmed Service Customer

7/3/2025

Scheduling needs to know what is going on in business. The first appointment said it would be a Two hour wait and if I wanted to have a quick oil change to be sitting in front of the door before they open so I did and had a good experience

7/6/2025

Joseph, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (866) 288-1623 so we may identify ways to improve your experience.

Business Response

TALBOTT, TN

Melissa C|2020 Chevrolet Equinox

Confirmed Service Customer

7/3/2025

Great customer service it was super busy but it didnt take very long for an oil change

7/6/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SPEEDWELL, TN

Jerry C|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/12/2025

Nick is a wonderful service advisor. I don't want to work with any other advisor when I bring my truck in. I had a cylinder failure on #2 and he immediately knew what needed done and got it taken care of quickly. I am greatful for his expertise in getting it and all previous issues taken care of promptly.

8/14/2025

Jerry, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TAZEWELL, TN

Charles R|2008 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

scheduled appointment for oil change a week earlier and had a text and email to confirm service the day before, i had a 10:00 am appointment and checked in at fifteen minutes early, i waited two hours and fifteen minutes later ask where you were on oil change, your employee said there were just then pulling my car in for service said they did not have filter there, no common curtissy to advise me earlier, also had to follow your employee to back office where he and two other men were sitting and laughing and looking at computer,i was not happy. service manager called after i called and complained and made a gesture of good will

8/16/2025

Charles, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please reach out to us at (866) 288-1623 to speak to our manager directly.

Business Response

NEW MARKET, TN

Robert N|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2025

I brought my truck in for a scheduled oil change and the service was great as it always is.

8/16/2025

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOHAWK, TN

Darryl N|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/24/2025

I was offered free oil change and tire rotation and didn’t get my tires rotated so no I’m not happy with your service at all!! And also know my truck squeaks now and it never did before, just bought it from you in Apirl!

8/25/2025

We regret to hear that you had this experience with us. Here at Morristown Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 288-1623 to discuss ways we can better serve you in the future.

Business Response

JOHNSON CITY, TN

Elizabeth W|2025 Chevrolet Trax

Confirmed Sales Customer

7/10/2025

It was fast and easy the salesman was very helpful in showing me a car that would work for me and payment wise

CEDRIC HARRIS

7/13/2025

Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

BULLS GAP, TN

David E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/11/2025

Prompt, professional, courteous service. My number one choice place in servicing my Chevy Silverado.

8/13/2025

David, thank you for choosing Morristown Chevrolet as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

BEAN STATION, TN

Denise S|2005 Chevrolet Avalanche

Confirmed Service Customer

8/11/2025

Kevin Mccumiskey (service manager) and Brandon (service advisor) always take good care of me & my 2005 Chevy Avalanche.

8/14/2025

Denise, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. We sincerely value your business and look forward to your next visit!

Business Response

TALBOTT, TN

Brendon W|2016 Chevrolet City Express

Confirmed Service Customer

8/18/2025

Awesome service and the best service advisor I’ve ever dealt with. Will definitely return

8/19/2025

Brendon, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Ritchie C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2025

Guys are awesome. Can’t say enough good things about them.

Cody Campbell

8/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREENEVILLE, TN

Richard D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/22/2025

After visiting other dealers looking for a new vehicle, I received a phone from Austin White at Morristown Chevy. Austin did not waste my time just trying to make a sale. He asked me what I wanted, even though his dealership did not have this vehicle he went above and beyond and found my new vehicle at another dealership. I have been a Chevy man for over 40 years and this was the best experience purchasing a vehicle I have had.

AUSTIN WHITE

8/24/2025

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Calvin W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/26/2025

Very fast and friendly. I really liked the video update that they sent to me while they were performing my service. Very cool and helpful.

8/27/2025

Calvin, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet

Business Response

SEVIERVILLE, TN

Robbie E|2014 Chevrolet Malibu

Confirmed Service Customer

8/26/2025

I was charged over $200 to cut and program 2 keys with pre purchased key fobs. Utterly ridiculous!!! 🤬🤬🤬🤬

8/27/2025

Robbie, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (423) 616-6431 so we can make your experience a positive one.

Business Response

COSBY, TN

Edgar R|2025 Chevrolet Trax

Confirmed Sales Customer

7/28/2025

Great service

Casey Murphy

7/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet and we hope to see you again soon!

Business Response

MORRISTOWN, TN

Thomas B|2022 Chevrolet Colorado

Confirmed Service Customer

7/28/2025

Had the tires balanced and some of the weight came off while going down the road had to come back the next day otherwise they always do a good job

7/29/2025

Thomas, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (423) 616-6431 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

JEFFERSON CITY, TN

Angella J|2025 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

Very fast and efficient. Service team members were very helpful and kind.

8/15/2025

Angella, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TALBOTT, TN

Todd R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2025

It was pretty straight forward, dropped the vehicle off, they changed the oil, paid for the service, and picked the vehicle up.

8/15/2025

Todd, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUSSELLVILLE, TN

Earnest C|2025 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

All went well and was quite pleased w/ service and all.

8/17/2025

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet

Business Response

BEAN STATION, TN

Keith W|2017 Chevrolet Cruze

Confirmed Service Customer

8/18/2025

Friendly service and the Saturday hours for service are very convenient for my schedule.

8/20/2025

Keith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRISTOL, TN

Aron C|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/22/2025

It was great

8/24/2025

Aron, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MARSHALL, NC

George A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/27/2025

Always helpful. They go out of their way to make sure a person has a great experience. explained all the little quirks in using the new system. Very friendly people work there.

COHEN CREECH

8/28/2025

George, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ROGERSVILLE, TN

Sean M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/3/2025

The service department is always top notch.

9/3/2025

Sean, thank you for choosing Morristown Chevrolet - Service as your first choice for all your automotive needs! We hope to see you soon!

Business Response

cosby, TN

Johnny R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/18/2025

They are very helpful and took the time to explain the bells and whistles to someone who knows nothing about technology

CHAD WOLFE

8/20/2025

Johnny, thank you so much for your positive comments about Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUSSELLVILLE, TN

Charlotte H|2025 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Great Service!

8/22/2025

Charlotte, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet - Service

Business Response

TELFORD, TN

Steven R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/21/2025

Service was fast and communication was great!!

8/22/2025

Steven, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Terry C|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

8/30/2025

Everything has been great except when I bought the truck over a year ago I have in writing that I would receive a set of weather tech floor mats and I'm still waiting on them

9/1/2025

Terry, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Morristown Chevrolet (866) 288-1623

Business Response

DANDRIDGE, TN

Keith H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/30/2025

Friendly staff and good workmanship. 2 and a half hours for an oil change is a little too long though.

9/1/2025

Keith, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.

Business Response

STRAWBERRY PLAINS, TN

Chad C|2021 Chevrolet Traverse

Confirmed Service Customer

8/30/2025

Always great

9/1/2025

Chad, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TAZEWELL, TN

Vincent W|2022 Chevrolet Colorado

Confirmed Service Customer

8/30/2025

Oil change

9/1/2025

Vincent, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JOHNSON CITY, TN

Jennifer W|2025 Chevrolet Trax

Confirmed Sales Customer

8/30/2025

The sales associate was very knowledgeable about the vehicles we drove. No one was pushy and everyone was kind.

CHAD WOLFE

9/2/2025

Jennifer, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW TAZEWELL, TN

Joseph W|2025 Chevrolet Traverse

Confirmed Sales Customer

8/30/2025

The people at Morristown Chevy are fantastic!

JOHN PHILLIPS

9/2/2025

Joseph, your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet, and we hope to see you again soon!

Business Response

BRIDGEVILLE, PA

Jason S|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/5/2025

The sales team provided an excellent buying experience. Would definitely recommend them to anyone purchasing a vehicle.

COHEN CREECH

8/6/2025

Jason, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARRAGUT, TN

Jackson B|2025 Chevrolet Colorado

Confirmed Sales Customer

8/20/2025

I had a Great Experience at Morristown Chevrolet. The sales staff was willing to work with me and gave me the best price possible as well as clear communication through the whole process. Definitely recommend.

Casey Murphy

8/21/2025

Jackson, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DANDRIDGE, TN

Tiffany R|2025 Chevrolet Trax

Confirmed Service Customer

8/22/2025

Fast, friendly service.

8/24/2025

Tiffany, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RUTLEDGE, TN

Linda B|2014 Chevrolet Cruze

Confirmed Service Customer

8/25/2025

Great service!

8/26/2025

Linda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUSSELLVILLE, TN

Robert H|2026 Chevrolet Traverse

Confirmed Sales Customer

9/2/2025

Great experience in purchasing our Traverse, very friendly staff and salesman. Austin White assisted us in our purchase and was very helpful and knowledgeable

AUSTIN WHITE

9/3/2025

Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

TAZEWELL, TN

Andrew W|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/3/2025

Fit me in last minute for an oil change, got it done quick. super friendly staff!

9/3/2025

Andrew, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

MORRISTOWN, TN

Larry B|2022 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

Didn't get a report for the 21 point inspection. About brakes and tires etc.

9/9/2025

Larry, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.

Business Response

Rutledge, TN

Cassidy W|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/13/2025

Very courteous and very

9/15/2025

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

RUTLEDGE, TN

Betty M|2023 Chevrolet Blazer

Confirmed Service Customer

8/9/2025

I took my car in for a oil change and tire rotation. When Nick did the diagnosit on my my car everything showed up good. But when they went to pull my car in position to do the work, my car wouldn't start. Nick gave me a car to drive while they were fixing my car. Nick did not charge me for the repair, the oil change, the tire rotation or the rental. I cannot give enough praise for how I was treated or for the service that I received. I think Nick went above and beyond to take care of me

8/11/2025

Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAN STATION, TN

Terry G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/14/2025

Best CAR DEALERSHIP in this area. Service advisors & Techs are Great. Don't forget the scheduler she's awesome

8/17/2025

Terry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DANDRIDGE, TN

Billy O|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/1/2025

Salesman was very courteous.

CHAD WOLFE

9/2/2025

Billy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RUSSELLVILLE, TN

Becki L|2026 Chevrolet Equinox

Confirmed Sales Customer

9/1/2025

Really professional and friendly, and we didn’t feel like we were being swarmed on when we got in. It was a long day, but we were very comfortable and felt taken care of while we were there.

JOHN PHILLIPS

9/2/2025

Becki, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

TALBOTT, TN

Jennifer L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/9/2025

The salesman was very good but the manager was had a bad attitude as though better than us. I really can’t believe you have someone in that role when trying to sell something. If I hadn’t really needed a vehicle, we would have walked out right then.

Cody Campbell

9/10/2025

Jennifer, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.

Business Response

WHITESBURG, TN

Michael C|2025 Chevrolet Trax

Confirmed Service Customer

9/9/2025

It was awesome our salesmen John Phillips was Awesome. It was an easy process on our purchase.

9/10/2025

Michael, your wonderful feedback and rating mean a lot to us. Thank you for choosing Morristown Chevrolet and we hope to see you again.

Business Response

JEFFERSON CITY, TN

Christopher S|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

9/12/2025

Great service

9/15/2025

Christopher, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

PARROTTSVILLE, TN

Steven R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2025

I dropped it off early and they finished it early. They were friendly and even cut me a deal. I’ll be back in 5,000 miles.

6/13/2025

Steven, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, TN

Mary H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/28/2025

Cedric harris was the sales person that helped us and he treated us like family from the beginning before he even knew our financial situation upmost respect. And helped us through the whole process. I have already recommended him to some of my family and friends. My husband and I went to several other dealerships on this day that were in the morristown area and i have to say that. His friendliness and and caring nature. Is one of the biggest. Reasons that we went with a new vehicle. Because it first we were looking at use cars.

CEDRIC HARRIS

9/1/2025

Mary, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

SEVIERVILLE, TN

Bobby D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/29/2025

The service was fast, the video they sent me was very detailed.

9/1/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

Jefferson City, TN

Andy W|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/8/2025

Professional, friendly, and honest

MORRISTOWN, TN

Bob N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/13/2025

Service was outstanding. Service Advisor, Alex Arms on several occasions looked me up to give me updates on how the service was going, and when he expected it to be concluded. I found the service dept. personnel to be very friendly and informative. This is the second time I've had my new truck serviced and both times the experience has been very pleasant.

9/15/2025

Bob, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Kenneth R|2023 GMC Sierra 1500

Confirmed Service Customer

9/15/2025

The service dept personnel were great but 2.5 hours waiting for a scheduled oil change at 11am was way too long. I would have appreciated a call in advance advising me they’re behind and ask if I wanted to reschedule.

9/16/2025

Kenneth, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (423) 616-6431 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MORRISTOWN, TN

Michael T|2004 Chevrolet Impala

Confirmed Service Customer

9/17/2025

Just great

9/17/2025

Michael, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENEVILLE, TN

Randall M|2017 Chevrolet Impala

Confirmed Service Customer

8/9/2025

Got me in in no time

8/11/2025

Randall, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MORRISTOWN, TN

Andrew C|2024 Chevrolet Traverse

Confirmed Service Customer

8/9/2025

Quick, friendly, fair.

8/11/2025

Andrew, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENEVILLE, TN

Teresa H|2026 Chevrolet Traverse

Confirmed Sales Customer

8/9/2025

We loved the Traverse at first sight! Our salesman explained all the features and made sure we understood all the vehicle had to offer.

AUSTIN WHITE

8/12/2025

Teresa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW TAZEWELL, TN

Jeffery S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/13/2025

AAA++ . They took care of my service needs quickly and everyone was very courteous and informative when explaining what my vehicle needs were

8/14/2025

Jeffery, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!

Business Response

ATOKA, TN

Cody D|2025 Chevrolet Traverse

Confirmed Sales Customer

8/18/2025

Brad and Mike were fantastic to work with! I explained what I wanted, and they made it happen. I really appreciate how they went above and beyond to help me with my vehicle.

Matthew Proctor

8/19/2025

Cody, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENEVILLE, TN

Kaylei H|2020 Chevrolet Traverse

Confirmed Service Customer

8/26/2025

Nick was absolutely wonderful and very helpful

8/27/2025

Kaylei, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Thank you, and have a fantastic day!

Business Response

COSBY, TN

Sandra H|2021 Chevrolet Tahoe

Confirmed Service Customer

9/9/2025

It was good

9/10/2025

Sandra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW TAZEWELL, TN

John B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/15/2025

Cedric was excellent. He probably won me over faster than I intended.

TIM HARDY

9/16/2025

John, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Andrew M|2025 Chevrolet Trax

Confirmed Service Customer

9/23/2025

Plenty of space to move around while we waited 2 hours for an oil change.

9/24/2025

Andrew, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GREENEVILLE, TN

Helena N|2025 Chevrolet Trax

Confirmed Sales Customer

9/18/2025

Everyone was welcoming we were very well taken care of

JOHN PHILLIPS

9/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KNOXVILLE, TN

Veronica B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

Everyone is very nice, helpful and professional

9/22/2025

Veronica, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

SPEEDWELL, TN

Paul C|2023 GMC Acadia

Confirmed Service Customer

9/29/2025

The service at Morristown Chevrolet is always excellent. My car was ready quickly which was important because I was leaving on a trip.

9/30/2025

Paul, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

RUSSELLVILLE, TN

William G|2026 Chevrolet Colorado

Confirmed Sales Customer

10/7/2025

Awesome Dealership Spencer is always Awesome to deal with and Tim is great at providing the information about their vehicles and goes the extra mile

TIM HARDY

10/8/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEW MARKET, TN

Billy R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Very pleasant experience. Alex was a very great guy to help me.

10/9/2025

Billy, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

NEW MARKET, TN

Norman E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/8/2025

Tim Hardy is awesome! Everyone did great!

10/9/2025

Norman, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

JEFFERSON, TN

Bobby D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/15/2025

Friendly staff, fast service, great prices.

10/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Jefferson City, TN

Scott S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/15/2025

I made an appointment for an oil change at 8am. Vehicle was brought into service until 9:30. There was no indication that I would have to wait 2 hours for an oil change.

10/17/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

TALBOTT, TN

Kourtney P|2022 Chevrolet Suburban

Confirmed Service Customer

9/10/2025

Everything went well

9/10/2025

Kourtney, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENEVILLE, TN

Brian K|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/23/2025

Over 2 and 1/2 hours for a 10:00 appointment oil change is unacceptable

9/24/2025

Brian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (423) 616-6431 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

STRAWBERRY PLAINS, TN

Shawn H|2022 Chevrolet Colorado

Confirmed Service Customer

9/23/2025

3 hours to change oil really

9/24/2025

Shawn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

NEWPORT, TN

Timothy G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/24/2025

Best place to buy from alwas friendly people the best for severing after you buy leave best to come back for services and wonderful people

BRIANNA TAYLOR

9/25/2025

Timothy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CHUCKEY, TN

Phillip B|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

9/28/2025

In Ang out wuick

9/30/2025

Phillip, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEW TAZEWELL, TN

Elaine D|2026 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

They took us right in, even though we were early for our appointment. We went to get the oil changed and they told us that Chevrolet rotates the tires for free the first time the vehicle is brought back for service!

10/7/2025

Elaine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENEVILLE, TN

Lorrie P|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/14/2025

Friendly and courteous service

10/15/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MAYNARDVILLE, TN

Shannon J|2020 Chevrolet Tahoe

Confirmed Service Customer

10/20/2025

My service advisor (Alex), was extremely helpful keeping me updated with everything happening with the warranty and repairs.

10/21/2025

Shannon, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Amy R|2025 Chevrolet Suburban

Confirmed Service Customer

9/15/2025

MY experience was GREAT

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

Business Response

JEFFERSON CITY, TN

Janet G|2023 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Same usual excellent service

9/16/2025

Janet, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

MORRISTOWN, TN

Jacie H|2025 Chevrolet Trax

Confirmed Service Customer

10/8/2025

The person in service was very nice Service was good

10/11/2025

Your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!

Business Response

NEWPORT, TN

John W|2012 Chevrolet Colorado

Confirmed Service Customer

10/13/2025

Service was fast and efficient

10/13/2025

John, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DANDRIDGE, TN

Andrew S|2025 Chevrolet Colorado

Confirmed Service Customer

10/13/2025

It was easy and fast service

10/14/2025

Andrew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAN STATION, TN

Jacquelyn J|2026 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

Great service and very polite and professional employees

10/14/2025

Jacquelyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUSSELLVILLE, TN

Steve R|2021 GMC 1500 Sierra

Confirmed Service Customer

10/17/2025

Great people to work with.

10/20/2025

Steve, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Morristown, TN

Gibson L|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/22/2025

Everything went okay. Satisfied.

10/22/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Michaela M|2020 Chevrolet Spark

Confirmed Service Customer

10/22/2025

I was able to get my oil changed and they fixed the headlight that had been out since I purchased the vehicle

10/23/2025

Michaela, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KNOXVILLE, TN

Bobby C|2018 GMC Canyon

Confirmed Service Customer

10/22/2025

warranty sucks

10/23/2025

Bobby, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

JEFFERSON CITY, TN

Amber W|2026 Chevrolet Trax

Confirmed Service Customer

9/25/2025

Great service

9/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEVIERVILLE, TN

Russell C|2026 Chevrolet Colorado

Confirmed Sales Customer

10/9/2025

It was guick

Joshua Young

10/11/2025

Russell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WHITESBURG, TN

Tim R|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/24/2025

Asked if they would check heat sheild under truck to see if its loose. Was told they found a rock rattling around and they removed it. Shortly after I was driving and I could still hear the loose heat shield. I pulled over to check myself and it was in fact still loose. Great place, just a disappointment

10/26/2025

Tim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Morristown, TN

Brad M|2020 GMC 1500 Sierra

Confirmed Service Customer

10/24/2025

Every time I take my truck there that I have gotten less than 6 months ago something new is wrong with it. After waiting 2.5 hours for a free oil change it was brought to my attention my tires weren’t rotated upon request and when I bought the truck the front are starting to show wires, The brake sensor is reading 45% on back but service claims their 4% when they reset the dam sensor when I bought the truck. the cabin filter wasn’t changed upon buying the truck oil change wasn’t done knowing 2 weeks in of having the truck I had to put oil into it. Also 3 weeks in the lifters broke. Seems to me this dealer ship got the truck off their lot ASAP when it hit the lot and didn’t do their thorough inspection and im the one having to suffer and pay.

10/26/2025

Brad, thank you for taking the time to leave us feedback about your experience with us. Here at Morristown Chevrolet - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (423) 616-6431 to discuss ways we can better serve you in the future.

Business Response

WHITE PINE, TN

Herbert G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/26/2025

The maintenance bay was backed up, but that's ok. Looked at a new truck, a lot fewer options than mine, but they wanted what I paid for mine after trade. Nuts

10/27/2025

Herbert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.

Business Response

DANDRIDGE, TN

Billie B|2023 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

As always the service was done in a timely manner. The staff are always polite and courteous. They apologize for my wait even though it wasn’t that long. My vehicle is always well taken care of!

11/3/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITESBURG, TN

Gregory F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/1/2025

Well I do not think you want to know so I think I will just say nothing

9/3/2025

Gregory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

TALBOTT, TN

Annette B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/1/2025

The service advisor was super nice

9/3/2025

Annette, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

COSBY, TN

Tamera M|2025 Chevrolet Trax

Confirmed Service Customer

9/23/2025

Friendly staff

9/24/2025

Tamera, thank you for your kind review. We are happy to pass along your comments to the team here at Morristown Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MORRISTOWN, TN

Karen B|2022 GMC Terrain

Confirmed Service Customer

10/10/2025

Everything was great except the over 2 hour wait.

10/12/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUTLEDGE, TN

Rachel A|2024 Chevrolet Trax

Confirmed Service Customer

10/10/2025

Service department was great and professional

10/12/2025

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STRAWBERRY PLAINS, TN

Martin T|2012 Chevrolet Malibu

Confirmed Service Customer

10/15/2025

Everyone is very friendly and very professional.

10/16/2025

Martin, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

KNOXVILLE, TN

Caleb C|2026 Chevrolet Equinox

Confirmed Sales Customer

10/20/2025

Very nice & caring. Worked with us to get where we wanted to be. Cedric (salesman) is awesome

CEDRIC HARRIS

10/21/2025

We're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROGERSVILLE, TN

David E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/20/2025

Professional, courteous, prompt. Pays attention to detail and alerts me to any potential issues. Excellent people skills. Quality of service is never an issue.

10/21/2025

David, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BEAN STATION, TN

Max F|2025 Buick Enclave

Confirmed Service Customer

10/27/2025

Service department did a great job!

10/27/2025

Max, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

Christy A|2021 Chevrolet Trailblazer

Confirmed Service Customer

10/29/2025

Advisor was excellent to work with.

11/1/2025

Christy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

David R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/2/2025

All staff that I worked with was top notch! I'd like to give a special shout out to Cohen for understanding my situation and being patient with me. Great experience and would recommend Morristown Chevrolet to anyone.

COHEN CREECH

9/3/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TAZEWELL, TN

Charlotte H|2023 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

Personal very friendly and informative.

10/1/2025

Charlotte, we're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

WASHBURN, TN

Jessica J|2010 Chevrolet Silverado

Confirmed Service Customer

10/9/2025

Great experience, only downside was truck being delivered without being cleaned. Truck is nice but it was filthy. Looking to pay a few hundred for a detail unfortunately.

10/12/2025

Jessica, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 288-1623 so we can work towards a resolution.

Business Response

ELIZABETHTON, TN

Brenda W|2025 Chevrolet Trax

Confirmed Service Customer

10/28/2025

She hasn't had any service done!! She is still waiting to hear from someone about getting her bumper fixed that was part of the deal when she bought her 2025 Trax. It has already been over 2 weeks and she hasn't heard anything about it. I tried calling after business opened and it went straight to a voicemail.

10/29/2025

Brenda, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our manager at (423) 616-6431 so we can make your experience a positive one.

Business Response

DANDRIDGE, TN

Nick M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/28/2025

It was great

10/29/2025

Nick, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEAN STATION, TN

Jane F|2025 Chevrolet Trax

Confirmed Service Customer

10/31/2025

Took too long was actually early for my appointment and did not get in until way past appointment time

11/3/2025

Jane, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

CUMBERLAND GAP, TN

Timothy B|2018 GMC 2500HD Sierra

Confirmed Service Customer

11/2/2025

Had 2 new tires on the front and had severely cupped tires on the back and they rotated them anyways. How stupid.

11/4/2025

Timothy, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 288-1623. We look forward to hearing from you.

Business Response

STRAWBERRY PLAINS, TN

Larry H|2025 Chevrolet Trax

Confirmed Sales Customer

8/30/2025

Great

Casey Murphy

9/2/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

WHITESBURG, TN

Allen M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/6/2025

Good service

10/7/2025

Allen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREENEVILLE, TN

John R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/9/2025

having to call multiple times in order to get someone to answer some questions and no call backs was frustration. and using the John Deere rebate and not being able to use a veteran's discount together was a little frustrating. after recieving my new truck and finding out there was no floormats. don't know if that is standard but i would think that there is some floor mats that come with new vehicles.

Reed Mitchel

10/11/2025

John, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PARROTTSVILLE, TN

Chad W|2025 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Had a great experience at Chevy! My car was finished faster than expected. Also, Alex very fun to talk to and knowledgeable

10/14/2025

Chad, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, TN

Adam C|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/18/2025

Alex is fantastic to work with! He made sure everything was fixed and we were happy

10/21/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

HEISKELL, TN

Kathy T|2022 Chevrolet Malibu

Confirmed Service Customer

10/29/2025

It was fine. No problems.

10/30/2025

Kathy, thank you so much for your positive comments about Morristown Chevrolet! Thank you again for choosing Morristown Chevrolet and we hope to see you again.

Business Response

MORRISTOWN, TN

Elizabeth H|2020 Chevrolet Trax

Confirmed Service Customer

11/3/2025

I will drive from Knoxville every time to this location because of the quality service and friendly and professional staff.

11/5/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

Knoxville, TN

Randall S|2013 Chevrolet Sonic

Confirmed Service Customer

11/3/2025

I keep returning to Morristown because of the service I receive. Thank you!

11/5/2025

Randall, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Parrottsville, TN

Teresa M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/27/2025

The manager was under pressure but he handled the situation with humor and a smile.

10/27/2025

Teresa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Tazewell, TN

Jeffrey G|2026 Chevrolet Equinox

Confirmed Sales Customer

10/27/2025

We were treated with respect, all questions were answered. Kim was a great sales person highly recommend her.

Kim Brace

10/28/2025

Jeffrey, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Thanks for the recommendation, and have an amazing day!

Business Response

SNEEDVILLE, TN

Tonya W|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/1/2025

We have bought several vehicles from Morristown Chevrolet. We had the pleasure of working with Cedric and Vincent they are awesome salesmen. They both go above and beyond to help with anything. If we had any issues they always found the way to fix it and make things go as smooth as possible. I highly suggest if you’re in the market for a new or used vehicle with awesome service Morristown Chevrolet is your place.

CEDRIC HARRIS

11/3/2025

Tonya, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet

Business Response

MORRISTOWN, TN

Candice L|2015 Chevrolet Traverse

Confirmed Service Customer

11/1/2025

I never receive a video of what they do to my vehicle each time

11/3/2025

Candice, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (423) 616-6431.

Business Response

RUTLEDGE, TN

Taylor S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/6/2025

Service advisor was very friendly and professional, really showed he wanted to take care of me and my truck. The problem with my truck was addressed and fixed, couldn’t be happier.

11/7/2025

Taylor, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DANDRIDGE, TN

Richard F|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/7/2025

I am always very happy with the service department. Nick is a great service advisor.

11/9/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet - Service! We sincerely value your business and look forward to your next visit!

Business Response

Sunrise, TN

Dane L|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/7/2025

Service was good

11/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, TN

Rufus R|2024 Chevrolet Tahoe

Confirmed Service Customer

11/7/2025

I was there for 3 hours for an oil change that I had an appt for

11/10/2025

Hi, thank you for reaching out to us. We regret to hear about the situation you have described. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

DANDRIDGE, TN

Dustin E|2025 GMC Canyon

Confirmed Service Customer

9/15/2025

Everyone was very kind and they serviced the vehicle in a timely manner.

9/16/2025

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MORRISTOWN, TN

Ritchie C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

9/15/2025

Worked me in when I was in a pinch. Awesome dept.!

9/16/2025

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREENEVILLE, TN

Joseph W|2024 Chevrolet Tahoe

Confirmed Service Customer

10/8/2025

Fast service

10/10/2025

Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TALBOTT, TN

Felisha M|2023 Chevrolet Tahoe

Confirmed Service Customer

10/21/2025

JT was great!

10/22/2025

Felisha, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Robin J|2015 Chevrolet Traverse

Confirmed Service Customer

10/27/2025

Great

10/28/2025

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAN STATION, TN

Dennis S|2021 Chevrolet Colorado

Confirmed Service Customer

11/3/2025

Everyone was a pleasure to work with.

11/4/2025

Dennis, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MOORESBURG, TN

Justin C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/7/2025

Quick in and out

11/9/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

WHITE PINE, TN

Jennifer S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/8/2025

Cody Campbell was great! He text me videos and answered all my questions. Not pushy at all which I loved! I would highly recommend him. Spencer finance guy was professional and made a deal and no beating around the bush. Buddy was helpful in picking a warranty for me due to driving lots of miles each year. Overall great experience.

Cody Campbell

11/9/2025

Jennifer, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TAZEWELL, TN

Brad M|2020 GMC 1500 Sierra

Confirmed Service Customer

11/11/2025

Fast service, advisor was very informative on ev

11/12/2025

Brad, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITE PINE, TN

Charley C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/11/2025

Alex kept me informed and took proper measures to get it fixed and back to me soon as possible.

11/12/2025

Charley, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRISTOL, TN

Michael E|2026 Chevrolet Silverado 1500

Confirmed Service Customer

10/15/2025

It was great

10/17/2025

Michael, your satisfaction is our top priority. We can't wait to see you again, have a great day.

Business Response

GREENVILLE, TN

Shanna H|2024 Chevrolet Colorado

Confirmed Service Customer

10/22/2025

Fast, friendly, very helpful as always

10/22/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

RUTLEDGE, TN

Lillie S|2024 Chevrolet Colorado

Confirmed Service Customer

10/22/2025

My wait time was not that long.

10/22/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

NEWPORT, TN

Austin C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/27/2025

Customer service was great for my oil change

10/28/2025

Austin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Dandridge, TN

Vincent C|2016 GMC Yukon XL

Confirmed Service Customer

11/3/2025

Had to take my 2016 GMC Yukon Denali for a brake system recall. Everyone I dealt with was professional and knowledgeable. It was a very positive experience. Trish & Nick were my points of contact and they took good care of me & my vehicle.

Mohawk, TN

Kimberly P|2023 Chevrolet Tahoe

Confirmed Service Customer

11/8/2025

Walk in oil change… fast and even rotated my tires!!! Thank you!!!

11/10/2025

Kimberly, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

KNOXVILLE, TN

Jeremy C|2026 Chevrolet Trax

Confirmed Sales Customer

11/10/2025

Great experience,My salesman Tim Hardy had the vehicle I was interested in up front and ready for me to view.Sales negotiation was extremely fast and got us in and out in a hurry.

TIM HARDY

11/11/2025

Jeremy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAN STATION, TN

Jason S|2025 Chevrolet Trax

Confirmed Service Customer

11/12/2025

My advisor was prompt at attending to my needs

11/12/2025

Jason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DANDRIDGE, TN

Barry S|2024 Chevrolet Colorado

Confirmed Service Customer

11/12/2025

Made a 10 am appointment for an oil change and it was 1:30 when I got my truck back. Unacceptable

11/13/2025

Barry, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (423) 616-6431 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

Greeneville, TN

Brett A|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

11/9/2025

Terrible

11/10/2025

We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (866) 288-1623 at your earliest convenience. We hope to hear from you soon.

Russell L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/9/2025

Easy scheduling, quick service and friendly staff

11/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Knoxville, TN

Farrah F|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/23/2025

I arrived at 1:30P.M., my SCHEDULED appointment was for 1:45P.M. My car was placed on the lift for the oil change at 3:12P.M. other vehicles were completed before mine, that arrived after me, who's appointment was also after mine. There was no communication during this time. My service advisor, Andrew Davis, came to me around 4:00P.M. to show me that my cab filter needed to be changed. I then explained that they have had my vehicle for this long of time and that is what he comes to be with. Andrew immediately stated that he will not charge me for the filter. My car was completed 4:10P.M., I sat in the dealership from 1:30P.M. until 4:10P.M. for an OIL CHANGE. Andrew provided me with knowledge of some changes that are taking place in the service department and asked to make this up to me. I provided calm and understanding to Andrew, however, this type of customer treatment is not acceptable. I have had MULTIPLE issues since purchasing my car at this dealership including having to have work done on the brand new vehicle shortly after purchasing it due to oil issues in the hoses, in which the service manager at the time would not assist much with and even told me I can continue to drive the vehicle as the hoses were about to explode due to oil build up in the hoses; thankfully I am a smart female and know NOT to do this. Now, it is imperative that I ONLY allow Chevrolet dealership to change my oil, otherwise, I would take my business elsewhere. Morristown Chevrolet DO BETTER....for your customers first, but also for yourselves, individually!

11/24/2025

Farrah, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

TALBOTT, TN

Larry S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/24/2025

Service guy was very helpful.

11/25/2025

Larry, we're glad to hear you found our staff was so helpful! If you have any questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Brian K|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/27/2025

Service writer very friendly and professional

11/28/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STRAWBERRY PLAINS, TN

Veronica B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

Super professional and friendly employees.

11/2/2025

Veronica, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SPEEDWELL, TN

Ricky E|2021 Chevrolet Colorado

Confirmed Service Customer

11/12/2025

Had to water 2 hours

11/13/2025

Ricky, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 288-1623.

Business Response

BULLS GAP, TN

Tiffany A|2026 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

Everything went great. They allowed me to view any vehicle I requested, and were very accommodating. They even delivered my new vehicle to me.

11/13/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Jacksboro, TN

Lori L|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/14/2025

Everything went well with my service appointment. The staff are courteous and helpful. I have an issue with my vehicle. Parts have been ordered and I hope to have this resolved shortly.

11/16/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

MORRISTOWN, TN

David S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/17/2025

Great service.

11/18/2025

David, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Business Response

MORRISTOWN, TN

Carroll W|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/18/2025

There were two recalls performed and then a few recommended service items for 60k miles. One of the recalls required parts that were not on the shelf, but JT called to let me know and gave me the option to leave the truck for the next day and have the parts overnighted or pick the truck up and bring it back when parts arrived. I left the truck and service was completed the next day. Great job and excellent communication.

11/19/2025

Carroll, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MORRISTOWN, TN

Robert N|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/25/2025

The service is excellent. The service team is professional and informative. I have total trust and peace of mind knowing my truck is being serviced with this team!

11/25/2025

Robert, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet

Business Response

MOHAWK, TN

Richard M|2026 Chevrolet Trax

Confirmed Sales Customer

12/10/2025

Good

HAYDEN MILES

12/11/2025

Richard, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

Business Response

MORRISTOWN, TN

Larry Y|2012 GMC Yukon

Confirmed Service Customer

11/3/2025

i took both vehicles in for service was in and out very quick great associates

11/4/2025

Larry, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Gary R|2026 Chevrolet Colorado

Confirmed Sales Customer

11/17/2025

John Phillips our salesman is awesome! This is our fourth purchase and he is our go to every time! Thanks John!!!

JOHN PHILLIPS

11/18/2025

Gary, thank you for your kind review; we are happy to pass along your comments to John here at Morristown Chevrolet! Until the next time we meet, take care!

Business Response

MAYNARDVILLE, TN

Michelle C|2026 Chevrolet Trax

Confirmed Sales Customer

11/26/2025

Friendly and helpful

Joshua Young

11/27/2025

Michelle, thank you so much for the positive review! We hope you have a great day!

Business Response

KODAK, TN

Herbert G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Our salesman was Cedric Harris. Very nice guy, helpful and answered all our questions. Best car salesman we have ever had. Highly recommend him to anyone.

CEDRIC HARRIS

11/27/2025

Herbert, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Thanks for the recommendation, and have an amazing day!

Business Response

DANDRIDGE, TN

Veronica B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/26/2025

Everyone has been super professional and personable

11/27/2025

Veronica, we're glad to hear you found our staff was so professional and personable. If you have any questions, please don't hesitate to reach out!

Business Response

SPEEDWELL, TN

Christina H|2013 GMC Terrain

Confirmed Service Customer

12/3/2025

Andrew was great. Experience was smooth

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

BULLS GAP, TN

Nancy P|2022 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

Excellent customer service, John did an outstanding job.

12/4/2025

Nancy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MORRISTOWN, TN

Keith W|2017 Chevrolet Cruze

Confirmed Service Customer

12/10/2025

Very convenient scheduling, friendly staff, and prompt service. They took care of my service needs and were very thorough. Alex A. a great job.

12/11/2025

Keith, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRISTOL, TN

Calvin W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/12/2025

This place is fantastic

12/12/2025

Calvin, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

SEVIERVILLE, TN

Thomas B|2022 Chevrolet Colorado

Confirmed Service Customer

11/3/2025

Everyone was so friendly and polite I was there a pretty long time but it was worth it

JEFFERSON CITY, TN

Claude L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/3/2025

John on Saturday and JT today was both professional and helpful !! Thanks for your service!!

BLAINE, TN

Jonathan S|2026 Chevrolet Trax

Confirmed Sales Customer

11/27/2025

Very professional. We had interest in a mid sized SUV. All the mod sized SUVs were parked together on the lot which made it very helpful because you could compare some size difference while in one place. Once we decided on a brand and overall size, our color and trim options were all in one location. So it wasn't having to remember the interior of one while you walked across the lot to look at another one. The 3 trims we were looking at were parked within 4 vehicles.

DAVID PROFFITT

11/27/2025

Jonathan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWPORT, TN

Daniel H|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/27/2025

Was told things were done and they were not done. This is the second time this has happened. Then oil filter was loose and leaking

11/27/2025

Daniel, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

JEFFERSON CITY, TN

Adam B|2017 Chevrolet Spark

Confirmed Service Customer

11/27/2025

Great.

11/27/2025

Adam, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

Gaylon C|2022 Chevrolet Tahoe

Confirmed Service Customer

12/3/2025

Went in for no heat in 2nd/3rd row. Still has no heat in those 2 zones. Also has drive ability issue going on, had to come back in to take in a test drive, and show what the problem is. Been to the dealership 3 times and haven’t made the first payment.

12/4/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (423) 616-6431 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WHITESBURG, TN

Gordon S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/11/2025

The techs troubleshot my remote start issue and got my oil change and tire rotation done quickly…

12/12/2025

Gordon, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEAN STATION, TN

Jerry B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/14/2025

Fast service

12/15/2025

Jerry, we really appreciate your positive review! We look forward to your next visit! Take care!

Business Response

HOHENWALD, TN

Perry F|2025 Chevrolet Colorado

Confirmed Service Customer

11/5/2025

Morristown Chevrolet’s service team really exceeded my expectations for my service work. It was done on time, quickly, and efficiently. I could not have asked for a better experience. They are now my preferred dealership - hands down.

11/6/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Steven L|2006 Chevrolet Impala

Confirmed Service Customer

11/13/2025

I've only been there twice but I was treated very courteously and work was performed in a timely manner.

11/14/2025

Steven, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Morristown Chevrolet and we hope to see you again.

Business Response

Morristown, TN

Tiffany R|2006 Chevrolet Silverado

Confirmed Service Customer

11/16/2025

great, fast, friendly service

11/17/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

RUTLEDGE, TN

Crystal C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/17/2025

The service for oil change was good but still learned more details about lies that was told by sales department.

11/18/2025

Crystal, thank you for letting us know about your recent visit to Morristown Chevrolet. If you'd be willing to provide more feedback, please reach out to us at (866) 288-1623 so we can assist you further.

Business Response

JONESVILLE, VA

Josh H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/18/2025

The guy at the front desk was very nice and helpful

11/20/2025

Josh, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HEISKELL, TN

James H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/28/2025

Tyrus, Josh and Bree were all great. Very friendly and professional.

Joshua Young

11/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Chadwick P|2026 Chevrolet Colorado

Confirmed Sales Customer

12/15/2025

Very pleasant experience. It was my first purchase at this dealer and I will return in the future.

TIM HARDY

12/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

GREENEVILLE, TN

Joann D|2025 Chevrolet Trax

Confirmed Service Customer

12/17/2025

Tonkin car for complimentary oil change Was in and out in no time at all Everyone is super friendly

12/15/2025

Joann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, TN

Terry H|2011 Chevrolet Silverado

Confirmed Service Customer

12/19/2025

Very nice people and good quality work.

12/21/2025

Terry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ROGERSVILLE, TN

Jennifer P|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/2/2025

The service advisor I had was extremely nice. The comps were down and he appreciated my patience. Give him a raise.

11/4/2025

Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BYBEE, TN

Dustin M|2026 Chevrolet Traverse

Confirmed Sales Customer

11/3/2025

Got us a great vehicle and helped us with the rebates & discounts. Thank you all so much

RAMON WISE

11/4/2025

Dustin, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWPORT, TN

Megan D|2025 Chevrolet Trax

Confirmed Service Customer

11/15/2025

This is the second time we've been in with our Chevy Trax. The service has been amazing both times and didnt take near as long as we thought it would.

11/17/2025

Megan, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TALBOTT, TN

Kaela S|2025 Chevrolet Equinox

Confirmed Service Customer

11/15/2025

Nick Barnard is absolutely fantastic and superb at his job. Very glad to have him taking care of my vehicle needs

11/17/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MORRISTOWN, TN

Jackie T|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

11/21/2025

They were friendly, courteous, and got me in and out quickly

CHAD WOLFE

11/24/2025

Jackie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FESTUS, MO

Diann S|2026 Chevrolet Colorado

Confirmed Sales Customer

11/26/2025

The dealership went above and beyond My salesman John was a absolute gem. Spencer in service was fantastic

JOHN PHILLIPS

11/26/2025

Diann, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEVIERVILLE, TN

Andy H|2025 GMC Sierra 1500

Confirmed Service Customer

11/26/2025

Great service. Installation of the kicker

11/26/2025

Andy, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

SNEEDVILLE, TN

Earnest C|2025 Chevrolet Equinox

Confirmed Service Customer

12/29/2025

I was impressed, Got me right in for service to install window rain visors and front shield and weather tech Mud Flapps. All This was weather tech equipment. Nice job, quickness of time. Kept car clean for easy install by your service department. Thank You.

12/29/2025

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAN STATION, TN

Steven P|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/12/2025

Great

11/13/2025

Steven, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

STRAWBERRY PLAINS, TN

Joseph W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/20/2025

I can for an oil change, was not expecting to purchase a new vehicle. Salesman was nice we chatted a lot, kept trying to get me into a vehicle. I loved one of the trucks and its one I always wanted. Of course everyone was nice, and I really did not need this vehicle, since i was debt free and of course with all the numbers thrown at me and discussions I ended up putting myself in debt for 8 yrs at 70 yrs old. Yes my fault, but I did mention several times I really didn't want to purchase, I really hate myself for doing it now. Again my fault, but they somewhat pressure and keep at ya. (if i can make it happen will you buy, among other comments.) Again no ones at fault but me, I just wish when I stated not looking to buy, or love to but not right now they would had backed off. Love the truck but sick to my stomach I allowed this to happen.

JOHN PHILLIPS

11/22/2025

Joseph, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 288-1623. We look forward to hearing from you.

Business Response

MORRISTOWN, TN

Terry H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

The people were extremely polite. The transaction was quick. I especially appreciate Darius Hoese and Cedric Harris for there time, professionalism, and kindness.

CEDRIC HARRIS

11/25/2025

Terry, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

Business Response

GREENEVILLE, TN

Samuel D|2025 Chevrolet Traverse

Confirmed Service Customer

11/25/2025

very nice service rep

11/26/2025

Samuel, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. Thank you, and have a fantastic day!

Business Response

KNOXVILLE, TN

Andrew M|2025 Chevrolet Trax

Confirmed Service Customer

12/19/2025

During the 2 1/2 hour oil change, Rob provided stimulating conversation while my wife and I waited for our service.

12/21/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENEVILLE, TN

James K|2026 Chevrolet Traverse

Confirmed Sales Customer

12/26/2025

There were very Friendly and worked with us to get the best possible deal!

CEDRIC HARRIS

12/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

Business Response

JEFFERSON CITY, TN

Adam B|2017 Chevrolet Spark

Confirmed Service Customer

1/1/2026

NA

1/2/2026

Adam, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

MORRISTOWN, TN

Jonathan B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

It was great everyone was polite and respectful Skyler did an amazing job

SKYLER PHILLIPS

12/31/2025

Jonathan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

Nathan S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/31/2025

Seamless no hassle experience.

JOHN PHILLIPS

1/1/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

GREENEVILLE, TN

Stephanie P|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/1/2026

This was our second purchase from them since n less than a year. We’re very happy with their customer service.

JOHN PHILLIPS

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WASILLA, AK

William H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/7/2026

Timely customer support with great options regarding desired vehicles and budget. Smart sales rep (Chad W) and courtesy extended to buyer by all departments.

CHAD WOLFE

1/8/2026

William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KNOXVILLE, TN

Tammy L|2026 Chevrolet Equinox

Confirmed Sales Customer

1/7/2026

My salesman Kegan Purkey was very helpful and nice

Keagan Purkey

1/8/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RUTLEDGE, TN

Tehra E|2023 Chevrolet Camaro

Confirmed Service Customer

1/7/2026

The salesman Cedric Harris, who sold me my car, made sure I was taken care of and made sure all of my questions were answered while getting the oil changed. I really appreciated that. They think that they have found out what has been wrong with my car since the day I bought it. Let’s hope so at least.

1/8/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Pamela D|2024 Chevrolet Blazer EV

Confirmed Service Customer

1/12/2026

Great communication and service, very well treated by employees. Great dealership all around!

1/12/2026

Pamela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW MARKET, TN

Dawn C|2023 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

Friendly and fast service

1/12/2026

Dawn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Bruce O|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/15/2025

It was perfect

12/15/2025

Bruce, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

STRAWBERRY PLAINS, TN

Timothy T|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/19/2026

I had an appointment for Oil change and tire rotation. I concfirmred that when I went in. I waited just under 1 hour and when the truck came out I asked if they rotated the tires. I knew they had not. The mechanic said "I do not know. I am new, the other guy may know". I then wnet to do the paper work and ask the advisor as I was never told. The advisor went to check and said they were not rotated. I asked him to do it right away as I have already been waiting andf was told ok. 30 minutes later they put it on the lift and rotated the tires. After about 2 hours at the dealership I got in the truck. The digital oil indicator was not reset. The sticker miles they put on the windo made no sense. It was not 5000 or 10000 miles slater in was a random number. These new techs need training and a focus needs to be put on customer service. My advisor was very freindly and apologetic but this could all be avoided if they do there job up front.

1/20/2026

Timothy, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 288-1623 so we can work towards a resolution.

Business Response

ODESSA, FL

Ismael C|2019 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

You change my batería in my traverse and when I picked up last Wednesday, the panel of my radio was off, totally black. The guy say”maybe is a coincidence “, I had to remember him that the “coincidence happened when my car was in the service. So far They haven’t solved the issue and I need my car back with the one working Ismael Concha

1/20/2026

We're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 288-1623 so we can work towards a resolution.

Business Response

RUSSELLVILLE, TN

Bobby D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/19/2026

My service was done fast, right, and at a great price.

1/20/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Jefferson City, TN

Greg M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/27/2026

Nate was professional and knowledgeable . I told him about my squeeking on the front end of my truck when I go over a speed bump. He showed me on the computer what is possible is. We start with replacing a certain part first it is cheaper. He is trying to save me money. We set up an appointment for future and I will bring the truck in. I thanked him for his honesty and that is why I will continue to use Morristown Chevrolet .

1/28/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Morristown Chevrolet and we hope to see you again.

Business Response

WHITEPINE, TN

Terry C|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

Everything at the dealership is great 👍

12/13/2025

Terry, we are so happy to read such a great review about Morristown Chevrolet - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DANDRIDGE, TN

Gregory W|2026 Chevrolet Equinox

Confirmed Sales Customer

1/14/2026

I can’t say enough positive things about the sales staff. They were very helpful , courteous and professional. We got a great deal on our new car. John Phillips the salesman was by far the best car salesman that I have ever dealt with. My wife and I are very pleased with our whole experience with Morristown Chevrolet. Keep up the good work guys.

JOHN PHILLIPS

1/14/2026

Gregory, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Jamie R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/16/2026

The sales rep was over the top, great product knowledge and always wanting to give the customer the best there is to offer. Everyone at the dealership was top notch. Great group of people.

CEDRIC HARRIS

1/16/2026

Jamie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DANDRIDGE, TN

Donna C|2025 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Fixed the issue quickly with friendly service.

1/16/2026

Donna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

TALBOTT, TN

Savannah S|2024 Chevrolet Trax

Confirmed Service Customer

1/16/2026

Courteous respectful and I wasn't there long

1/17/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JEFFERSON CITY, TN

Stanislav K|2025 Chevrolet Colorado

Confirmed Service Customer

1/23/2026

I like that how they sent me a video on my phone on what they did to the vehicle.

1/23/2026

Stanislav, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DANDRIDGE, TN

Jennifer N|2023 Chevrolet Tahoe

Confirmed Service Customer

2/2/2026

Morristown Chevrolet had my car for over 2 weeks and only could give me a 2 day car loaner/rental. I had very little communication and lack of returned calls from the dealership until service manager, Jason got involved. This location lacks customer service skills and professionalism. My car was under warranty so they had to correspond with GM due to previous recall fixes, thus left me without proper transportation. I had to borrow both friends and family vehicles during this time to avoid unnecessary expenses. This caused significant inconvenience and the lack of empathy from this location is unacceptable. I was instructed it was company policy that they offer a loaner car if takes longer than 3 days to fix, however, they claimed they didn't have any nor could come up with a way to help other than I can go rent a car at my own expense. The dealership should implement improved service department processes to ensure better customer experience, including: Proactive and timely communication, with regular status updates when a vehicle is retained for more than a few days Clear expectations and timelines provided at drop-off and updated promptly when delays occur Consistent approval and availability of loaner or rental vehicles when a customer’s vehicle is held beyond three (3) days, especially for warranty repairs Accountability procedures to ensure customer inquiries are returned within a reasonable timeframe Documentation of delays and customer communication in the service record These process improvements would help prevent future customers from experiencing extended delays, lack of communication, and transportation hardships similar to my experience.

NEW MARKET, TN

Tierra H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/29/2025

Joshua Young was amazing!

Joshua Young

12/29/2025

Tierra, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Russell C|2018 Chevrolet Camaro

Confirmed Service Customer

12/29/2025

All was good

12/29/2025

Russell, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WHITESBURG, TN

Joshua K|2025 Chevrolet Colorado

Confirmed Service Customer

1/8/2026

Great job

1/9/2026

Joshua, thank you so much for the positive review! We hope you have a great day!

Business Response

TALBOTT, TN

Jonathan W|2026 Chevrolet Trailblazer

Confirmed Service Customer

1/10/2026

Staff was friendly, service was done good, but 2and a half hours is a little excessive just for an oil change.

1/11/2026

Jonathan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (866) 288-1623.

Business Response

TALBOTT, TN

Bob N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

Everyone in the service was very friendly and helpful. The service and tire rotation were completed in a timely manner. All my experiences with Morristown Chevrolet have been very pleasant. The property has always been clean and inviting. I will most certainly take my vehicle there for all my service needs in the future.

1/19/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

MORRISTOWN, TN

John B|2026 Chevrolet Trailblazer

Confirmed Service Customer

1/19/2026

I arrived a little early and was quickly helped. The service was thorough and they kindly took care of a minor problem i asked about. Great service from everyone I talked to.

1/20/2026

John, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MORRISTOWN, TN

Terry G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/19/2026

Awesome 👌

1/20/2026

Terry, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DANDRIDGE, TN

Miguel A|2022 Chevrolet Trailblazer

Confirmed Service Customer

1/20/2026

Awesome

1/21/2026

Miguel, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Morristown Chevrolet - Service

Business Response

MORRISTOWN, TN

James G|2021 Chevrolet Blazer

Confirmed Service Customer

2/6/2026

Supposed to have had a free oil change even took my own oil and still got charged 89 bucks never again

NEW TAZEWELL, TN

Kevin M|2025 Chevrolet Traverse

Confirmed Service Customer

11/11/2025

John Turner is the prettiest old man I have ever met. His walker matched his eyes perfectly!

11/13/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

TALBOTT, TN

Samantha P|2014 GMC 1500 Sierra

Confirmed Service Customer

11/19/2025

Wonderful to work with very understanding

11/21/2025

Samantha, your satisfaction is important to us, so we want to sincerely thank you for choosing Morristown Chevrolet and we hope to see you again soon!

Business Response

MORRISTOWN, TN

Rebecca H|2026 Chevrolet Suburban

Confirmed Sales Customer

11/24/2025

I had a GREAT experience buying my new 2026 Suburban! The sales team and manager were responsive, helpful, and efficient. From the beginning, it was an authentic and honest experience. From sales to finance, they listened to my needs and concerns, then worked to make a deal that I felt comfortable with. Not to mention, my new Suburban is FABULOUS! Thank you!

Keagan Purkey

11/25/2025

Rebecca, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BIMBLE, KY

Dale P|2025 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Good communications, quick, told me what they were finding.

12/5/2025

Dale, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DANDRIDGE, TN

Julia M|2026 Chevrolet Traverse

Confirmed Sales Customer

12/24/2025

Great experience and friendly people!

JOHN PHILLIPS

12/24/2025

Julia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Cassidy W|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/5/2026

Very professional and quick. Always very friendly

1/5/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Michelle J|2023 Chevrolet Suburban 1500

Confirmed Service Customer

2/7/2026

Great experience. Technician was thorough in his inspection and kept me up-to-date on what was going on. I appreciated the video of everything that was done.

MORRISTOWN, TN

Michelle H|2025 Chevrolet Trax

Confirmed Service Customer

2/11/2026

Quick and professional service.

MORRISTOWN, TN

Larry H|2018 Chevrolet Equinox

Confirmed Service Customer

2/16/2026

Very quick to work you in and keep you informed about your vehicle

New market, TN

William B|2018 Chevrolet Traverse

Confirmed Service Customer

2/16/2026

Cedric took care of me as always good experience all way around

SNEEDVILLE, TN

Greg M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

I came in without an appointment, I always make one. But I need an oil change and JT took me right in, it was close to closing my truck was done very quickly and I thanked him and apologized to him , he said no worries. He was kind and professional Morristown Chevy is lucky to have him. Greg Maclellan

12/25/2025

Greg, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WHITEPINE, TN

David E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/6/2026

Great service! Professional, courteous. Mechanic very thorough and attention to detail. He found a couple of tire issues that I was not aware of. Very much appreciated!

1/6/2026

David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEAN STATION, TN

Elizabeth N|2024 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

They have always been professional and prompt when I have been there for service

1/19/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOHAWK, TN

Regena M|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/20/2026

Service guys dud a great job.

1/21/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, TN

Richard D|2019 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

Great service. The gentleman who took care of me was very polite. I was taken in on time and was out quickly

1/29/2026

Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MORRISTOWN, TN

Jacquelyn J|2026 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

Great service well pleased

1/29/2026

Jacquelyn, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUSSELLVILLE, TN

Veronica B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/13/2026

Everything was great as usual

SPEEDWELL, TN

Ramona F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/14/2026

John Phillips worked hard and quickly to find the truck I wanted. Everyone was very nice and made sure I was getting what I wanted. Spencer and John are top notch. This is my second truck I've purchased from morristown chevrolet and John. Would recommend to anyone

GREENEVILLE, TN

Nancy P|2019 Chevrolet Equinox

Confirmed Service Customer

2/17/2026

Excellent customer service. All my questions were answered.

MORRISTOWN, TN

Scott F|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/27/2025

They always take care of me and treat me as a valued customer and member of their family

11/28/2025

Scott, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLUFF CITY, TN

Shon I|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Good service

1/7/2026

Shon, thank you so much for the positive review! We hope you have a great day!

Business Response

SEVIERVILLE, TN

Zane M|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

1/12/2026

5 star 100 percent!! Keeps you on the road trouble free

1/12/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BYBEE, TN

Stephanie C|2025 Chevrolet Trax

Confirmed Service Customer

1/22/2026

Staff was courteous and helpful.

1/23/2026

Stephanie, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

Business Response

WHITESBURG37891, TN

Bruce O|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/27/2026

Apparently, your mechanics have no idea what a grease gun is or an Elamite

1/27/2026

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 288-1623 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

STRAWBERRY PLAINS, TN

Cecil L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/3/2026

Arrived early and service department took my vehicle on back. They were very prompt and courteous. Went out of their way to help me coming and going. Couldn’t have asked or expected any better service.

SEVIERVILLE, TN

George H|2025 Chevrolet Tahoe

Confirmed Service Customer

2/6/2026

I am very pleased with the service advisor and the department. Quick service and professional attitude.

RUSSELLVILLE, TN

Bill M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

Called and got same day appointment for service. John got me checked in right away as i had someone to pick me up while my truck was getting serviced. Got text my truck was ready and jt got me checked out wuick and easy. Great service reps.

BEAN STATION, TN

Debra C|2020 Chevrolet Equinox

Confirmed Service Customer

2/12/2026

VERY FRIENDLY AND QUICK

RUSSELLVILLE, TN

Kyle S|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/16/2026

Horrible

NEWPORT, TN

Andrew D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/18/2026

The staff is always friendly and professional. The service department team is top notch !

DANDRIDGE, TN

Sara W|2026 Chevrolet Suburban

Confirmed Sales Customer

1/2/2026

We had a specific vehicle in mind & they found us exactly what we were looking for!

Chase Lambert

1/2/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JEFFERSON CITY, TN

Billy O|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/2/2026

Serviceman Clark was great to work with.

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

RUSSELLVILLE, TN

Ronnie F|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/19/2026

Eggsellunt!!

1/20/2026

Ronnie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SURGOINGSVILLE, TN

Billy R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/28/2026

Was very dissatisfied with the wait. Had 2:00 oil change was near a 2 hour wait.

1/29/2026

Billy, we regret to hear that you had this experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (866) 288-1623.

Business Response

NEW MARKET, TN

Lloyd W|2025 Chevrolet Traverse

Confirmed Service Customer

2/2/2026

Andrew Davis in the service department was great to work with.

DANDRIDGE, TN

Lawrence C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/8/2026

Sales were great,service too.

MORRISTOWN, TN

John R|2026 Chevrolet Silverado 1500

Confirmed Service Customer

2/16/2026

working with the service department was a great experience.

PARROTTSVILLE, TN

April W|2026 Chevrolet Trailblazer

Confirmed Service Customer

2/23/2026

Great service great staff

MORRISTOWN, TN

Karen C|2024 Chevrolet Traverse

Confirmed Service Customer

2/25/2026

Issue was fixed. Hopefully this took care of the problem. Staff was very helpful

RUTLEDGE, TN

Alana C|2021 GMC Yukon XL

Confirmed Service Customer

2/25/2026

Jason Stevenson is great. He always does what he says. He gets back to me asap. I had issues with a used car that I bought from another dealership and he had gone above and beyond to take care of the issues until it was resolved.

JEFFERSON CITY, TN

Richard H|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/26/2026

Thank you nate for getting our oil change squared

RUTLEDGE, TN

Richard W|2022 Chevrolet Colorado

Confirmed Service Customer

2/27/2026

Morristown Chevy always does me right. I’ll definitely continue going there.

MOHAWK, TN

Bradly F|2025 Chevrolet Equinox

Confirmed Service Customer

2/18/2026

The turnaround time was acceptable.Dropoff was easy.Now for the bad news….next month would have been a year that I have been waiting for a part that was ordered for the rear backup camera.I have no idea who’s at fault for this but you can guess this makes any future purchase of a GM product very unlikely.This needs to be looked into so it doesn’t happen again to someone.The camera was fixed this time.

MORRISTOWN, TN

Jonathan S|2024 GMC Sierra 1500

Confirmed Service Customer

2/18/2026

Always a pleasure stopping, the team takes such good care of me! Nothing but praise for this shop and staff.

MIDDLEBORO, KY

Claude L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/2/2026

John Turner is just an awesome man!! Love working with him and JT there both very respectful responsive professional!! Great service I have recieved from them !!

3/5/2026

We're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLAINE, TN

Mary B|2021 Chevrolet Colorado

Confirmed Service Customer

3/5/2026

Always great service

3/6/2026

Mary, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CORRYTON, TN

Michael S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/7/2026

Transmission needed replacement; however only I part was changed out and it was still doing the issue it had previously

3/9/2026

Michael, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 288-1623 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

MORRISTOWN, TN

Sarah P|2017 Chevrolet Spark

Confirmed Service Customer

3/7/2026

I had the best experience! The team was attentive and quick and very friendly. I always love going there

3/9/2026

Sarah, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

Ann C|2026 Chevrolet Trax

Confirmed Sales Customer

3/12/2026

I was very happy with the sales person who help me his was Steve .

Stephen Ballard

3/13/2026

Ann, we're so happy we were able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITE PINE, TN

Michelle W|2022 Chevrolet Traverse

Confirmed Service Customer

3/16/2026

The staff was so nice. The shop was packed the day I had my car serviced. I would have liked to be in and out a little faster, but they were working hard to accommodate the crowd.

3/17/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Greg M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/6/2026

I scheduled my z71 for tie rods. I was greeted by Nate my service writer, he was professional and informative. My next schedule is to replace both hubs, as the old boy has 225000 miles on it. Morristown Chevy is the only place I go for my service needs. Jason Stevenson stopped in and welcomed me also. Both make me feel at home. Incidentally the coffee is high end like the service. Greg Maclellan

WHITEPINE, TN

Craig H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/2/2026

Chad and Keagan were great. The truck was in transit and they followed the delivery and as soon as it arrived they called me. This is significant because I am sure they have more than one truck and one customer to worry about but they treated me as if I was the only one they had. Also I live 250 miles away but they treated me so well and the deal was so good I drove the 250 miles to pick up my new truck.

Keagan Purkey

3/4/2026

Craig, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COLUMBIA, SC

Rufus R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2026

We love these guys they are the best

3/5/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

DANDRIDGE, TN

Shon I|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/8/2026

Thermostat and temperature sensor changed

3/9/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

KINGSPORT, TN

Jennifer B|2024 Chevrolet Trax

Confirmed Service Customer

3/9/2026

I waited over 2 hours for an oil change. The fee was comped, but it sort of ruined my plans for the day

3/10/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BEAN STATION, TN

Kermel L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/16/2026

No waiting everyone courtious

3/17/2026

Kermel, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

ELKHORN CITY, KY

Randy B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2026

Wonderful Service from Rebecca and Nate!

3/22/2026

Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Morristown Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Talbott, TN

Randy S|2023 Chevrolet Equinox

Confirmed Service Customer

4/6/2026

Friendly and helpful staff

VINCENT HARTIG

4/7/2026

Randy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

James C|2023 Chevrolet Traverse

Confirmed Service Customer

1/14/2026

I dropped my car off without an appointment and assumed it may be late afternoon when they got to it. JT called me at lunch and said it was ready. Great service and great communication!

1/15/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, TN

Todd R|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/2/2026

Took truck in for oil change and valve stem replacement

3/4/2026

Todd, we are glad we could help! Until the next time we meet, take care!

Business Response

RUSSELLVILLE, TN

Chadwick P|2026 Chevrolet Colorado

Confirmed Service Customer

3/2/2026

Slow start but finished strong

3/4/2026

Chadwick, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

GREENEVILLE, TN

Jason S|2025 Chevrolet Trax

Confirmed Service Customer

3/23/2026

Service department go my car right in, finished the job quickly, and had me on my way.

3/25/2026

Jason, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DANDRIDGE, TN

Shanna H|2024 Chevrolet Colorado

Confirmed Service Customer

3/30/2026

Great

RUTLEDGE, TN

Joshua Y|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/30/2026

Bought a 2019 Silverado from there and only had it a few months and unfortunately the engine went out. The guys over at service got me a new engine and had it replaced in no time! They called to let me know the whole process along the way! Thank you again

BEAN STATION, TN

Lillie M|2024 Chevrolet Colorado

Confirmed Service Customer

4/9/2026

The team were very knowledgeable and polite. Very satisfied with my service from the service department gentlemen.

TIMOTHY SMITH

4/11/2026

Lillie, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWPORT, TN

Aaron P|2023 Chevrolet Suburban 1500

Confirmed Service Customer

4/9/2026

Everyone was very kind and I was in and out quickly.

KENNETH ROLEN

4/11/2026

Aaron, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NEWPORT, TN

James A|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/10/2026

The Tech was slow but JT was awesome. He was courteous and explained everything in detail on what I needed for my truck before and after the inspection. I was ready to give up on service there but I would recommend JT to everyone.

JT CLARK

4/10/2026

James, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MORRISTOWN, TN

William G|2026 Chevrolet Traverse

Confirmed Sales Customer

2/28/2026

John is always great on helping us. He gives us all the information we need. Buddy is great in finance very courteous and very informative. I want to brag on the Management team they are just awesome, They make the buying process simple. Spencer and his team will help you in anyway they can. AAA+++

NEW MARKET, TN

Randy B|2014 Chevrolet Captiva Sport

Confirmed Service Customer

4/1/2026

Rebecca and Nate in service are outstanding professionals and very friendly.

4/2/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Talbott, TN

Geoffrey D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/6/2026

They were friendly and experienced.

VINCENT HARTIG

4/7/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RUSSELLVILLE, TN

Bob D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/6/2026

The dealership was most professional and accommodating, they gave me a ride 5 minutes up the road to my office after dropping the truck off for service, and when it was completed on less than 4 hours, they called to come and pick me up. I think I have found my preferred dealer for all my service needs on the family Chevy vehicles. Shout out to JT my service advisor, he was awesome to work with. Thanks all!!

JT CLARK

4/7/2026

Bob, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Kristen Y|2025 Chevrolet Tahoe

Confirmed Service Customer

4/6/2026

Quick pleasant experience

KENNETH ROLEN

4/7/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Scott W|2025 Chevrolet Corvette Z06

Confirmed Service Customer

4/6/2026

Always treat me and my family as a valued and welcome guest

JT CLARK

4/7/2026

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLUFF CITY, TN

Clifford T|2026 Chevrolet Traverse

Confirmed Service Customer

4/9/2026

He was helpful and they was quick even through I was wanting to look at rearview camera mirror but they short on tech staff for it

TIMOTHY SMITH

4/10/2026

Clifford, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

KNOXVILLE, TN

Bradly F|2021 Chevrolet Traverse

Confirmed Service Customer

4/13/2026

The repairs that were made were under warranty,😀.My advisor Rebecca kept me informed about how things were going and when to expect repairs would be done.She is a recent hire and from what I encountered with her she is a dedicated person whom I very much appreciate.

REBECCA ELKINS

4/14/2026

We're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Larry T|2021 GMC 1500 Sierra

Confirmed Service Customer

2/23/2026

Service was good as usual, but a service rep called my personal cell phone to ask about my career as a software engineer while I was working which was not appropriate. On top of that, they asked my wife if I was interested in selling my truck with low miles while she was there after asking me the day before on a separate call. To me, this is uncalled for.

MOORESBURG, TN

Earnest C|2025 Chevrolet Equinox

Confirmed Service Customer

3/9/2026

You responded also with an appointment quickly getting me in for service and all went very well. Normal servicing, rotate tires and check normal all over check w/ oil change as it was time. Thank you and do not have to wait all that long. Thank you again. See you again.

3/10/2026

We are so happy to read such a great review about Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAN STATION, TN

Samuel D|2025 Chevrolet Traverse

Confirmed Service Customer

3/13/2026

work done very quickly

3/16/2026

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

KNOXVILLE, TN

Connie B|2025 Chevrolet Tahoe

Confirmed Service Customer

3/13/2026

Continued great service

3/15/2026

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

NEWPORT, TN

Paul H|2024 GMC Yukon

Confirmed Service Customer

3/18/2026

Amazing

3/19/2026

Paul, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, TN

Angela F|2024 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

Quickest oil change ever!

3/20/2026

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITEPINE, TN

Brandi C|2024 Chevrolet Trax

Confirmed Service Customer

3/23/2026

The service dept done great on my oil change and made sure I had a video of my car what I needed to know I would give them a 5-star

3/25/2026

Brandi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Brooke E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/9/2026

Cody was great to work with! He is kind and made our car purchase experience low stress!

REBECCA ELKINS

4/9/2026

Brooke, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. If you have any further questions, please don't hesitate to reach out!

Business Response

SEVIERVILLE, TN

Steven C|2026 Chevrolet Tahoe

Confirmed Service Customer

4/13/2026

Rebecca (service advisor) did a great job getting me scheduled for an emergency tire need and oil change. In and out in 3hrs with oil change, inspection, tire install and computer flash for recall.

REBECCA ELKINS

4/14/2026

Steven, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAN STATION, TN

David M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

3/21/2026

Nice group of people. Right on time!!!

3/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STRAWBERRY PLAINS, TN

Howard A|2023 Chevrolet Colorado

Confirmed Service Customer

3/25/2026

Great service. In and out quick

3/28/2026

Howard, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

Joy C|2026 Chevrolet Trax

Confirmed Sales Customer

3/29/2026

I knew that by coming to Morristown Chevrolet that I would be treated with respect. John Phillips and the team went above and beyond for me. John truly listened to my needs and concerns and answered all of my questions. I am truly happy with my new Trax and I am looking forward to further service with Morristown Chevrolet.

BEAN STATION, TN

June O|2025 Chevrolet Trax

Confirmed Service Customer

4/4/2026

Always so nice and friendly.

GREENEVILLE, TN

SEAN S|2026 Chevrolet Trax

Confirmed Sales Customer

4/10/2026

Did a great job communicating with me and getting a good dea

Brian Saout

4/11/2026

Sean, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RUTLEDGE, TN

DALE N|2026 Chevrolet Trailblazer

Confirmed Sales Customer

4/14/2026

I am dealing with Hudson Motor Group who owns the dealership! The Finance Manager is an idiot and speaks with a fork tongue. They blamed GM for the issues! I will only recommend this dealership to people I don't like! I have bought brand new over the years several GM cars, trucks, and a van in Florida and Tennessee! This was the worst experience I ever have had!

Stephen Ballard

4/15/2026

We regret to hear that you had this experience with us. Here at Morristown Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 288-1623 to discuss ways we can better serve you in the future.

Business Response

WHITE PINE, TN

Jewell G|2019 Buick Encore

Confirmed Service Customer

4/16/2026

Ii was unhappy with it because it wasn't the first time it was service actually it was worse then when I brought it in I didn't appreciate the amount that was charged because of having to bring it back in for service if they had tried it out then it woudnt had to be brought back

TIMOTHY SMITH

4/16/2026

Jewell, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

TAZWELL, TN

Betty M|2023 Chevrolet Blazer

Confirmed Service Customer

4/18/2026

Everyone in the service department as well as other staff are very friendly and respectful. I enjoy being able to watch what is being done on my Blazer

KENNETH ROLEN

4/20/2026

Betty, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BEAN STATION, TN

Steven G|2026 Chevrolet Tahoe

Confirmed Service Customer

2/6/2026

Vince and the technicians did a very good job handling my 26 Tahoe's needs.

BEAN STATION, TN

Jose C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/4/2026

The service was great.

3/6/2026

Jose, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Alana C|2023 Chevrolet Suburban 1500

Confirmed Service Customer

3/4/2026

Jason Stevenson is fantastic. So professional and has gone above and beyond to work on my car and all the issues I’ve had with it.

3/6/2026

Alana, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JEFFERSON CITY, TN

Dominga M|2024 Chevrolet Trax

Confirmed Service Customer

3/14/2026

It was pleasant and friendly!

3/16/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MORRISTOWN, TN

Andrew M|2025 Chevrolet Trax

Confirmed Service Customer

3/14/2026

Service was much faster than expected. Everyone was very friendly and up front with services.

3/16/2026

Andrew, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENEVILLE, TN

James C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2026

They didn’t do all the service I requested.

3/20/2026

We regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (423) 616-6431 so we can understand your situation better in order to try and turn your experience around. Thank you, Morristown Chevrolet - Service

Business Response

WHITESBURG, TN

Bradly F|2021 Chevrolet Traverse

Confirmed Service Customer

3/31/2026

Nice detailed view of underside of vehicle technician explaining what he found.

4/1/2026

Bradly, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MORRISTOWN, TN

Jennifer P|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/22/2026

I had an appointment at 9:15am for an oil change. I waited over 2 hrs and now an oil change is over $80 almost $90 excuse was the war in Iran. Please an oil change for a car should never be that much. If I did it on my own it would be half of that. And then trying to charge me $60 for an air filter wtf. I told them no. I did not even pay that much for the last oil change I had. Not impressed this time.

REBECCA ELKINS

4/23/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (423) 616-6431 so we can make your experience a positive one.

Business Response

BYBEE, TN

Russell K|2024 Chevrolet Equinox

Confirmed Service Customer

2/23/2026

Amazing experience

MORRISTOWN, TN

Tonya M|2021 Chevrolet Blazer

Confirmed Service Customer

3/13/2026

As always great customer

3/16/2026

Tonya, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

DANDRIDGE, TN

Alyssa F|2023 Chevrolet Colorado

Confirmed Service Customer

3/17/2026

Quick, fast, very explanatory on what my vehicle needs!

3/18/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Rogersville, TN

Mike L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

When getting a new transmission on my truck, John was always kind, friendly, and accommodating. He communicated well with progress and even helped us with a problem our other car.

3/21/2026

Mike, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TALBOTT, TN

James W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/25/2026

Everyone here is great

3/27/2026

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

KNOXVILLE, TN

David E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/30/2026

Received excellent service. Prompt, professional care. Friendly, courteous representatives.

BEAN STATION, TN

Tanya H|2024 Chevrolet Suburban 1500

Confirmed Service Customer

3/30/2026

Very easy drop-off great communication

JEFFERSON CITY, TN

Tiffany M|2026 Chevrolet Traverse

Confirmed Service Customer

4/5/2026

great job

JOHN TURNER

4/7/2026

Tiffany, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

DANDRIDGE, TN

Cassidy W|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/13/2026

I usually get JT as an advisor and he is always very straight forward and honest about wait times and what is needed on my vehicle. I appreciate that. I think that really nobody likes to wait on a vehicle, but you really do try to make it a decent experience.

JT CLARK

4/13/2026

Cassidy, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RUTLEDGE, TN

Pamela J|2026 Chevrolet Trailblazer

Confirmed Service Customer

4/27/2026

Went in for oil change and tire rotation very pleased .

TIMOTHY SMITH

4/27/2026

Pamela, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BYBEE, TN

Dana D|2025 Chevrolet Colorado

Confirmed Service Customer

2/25/2026

First time in for service. Visit was friendly. They kept me informed. I feel the service was completed in a timely manner

NEWPORT, TN

Sam S|2024 GMC Sierra 1500

Confirmed Service Customer

3/15/2026

Came by for my comp oil change. Vince was very efficient with handling my vehicle and getting me in and out fast.

3/18/2026

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Chelsea W|2026 Chevrolet Equinox

Confirmed Service Customer

3/26/2026

It was amazing, I called the day before to schedule an oil change. They got me scheduled in the time I needed and also had it all completed with in an hour!!!

NEWPORT, TN

Bessie D|2024 Chevrolet Trailblazer

Confirmed Service Customer

4/4/2026

Everyone was nice.

SNEEDVILLE, TN

Chrissy H|2026 Chevrolet Traverse

Confirmed Service Customer

4/17/2026

It was great!

JOHN TURNER

4/18/2026

Chrissy, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!

Business Response

SEVIERVILLE, TN

CASEYANN S|2026 Chevrolet Trax

Confirmed Sales Customer

4/20/2026

This place is great! They have a huge selection of all kinds of vehicles and the most friendly staff. I’ll definitely be back! Thank you

DAVID HENRY

4/21/2026

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROGERSVILLE, TN

Roy M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/20/2026

The entire process and people were great to work with. They helped me obtain all the discounts and get the best possible le price. The sale person, Casey 2as fantastic. She was a pleasure to work with. The sales manager assisted me to get everything I could. The truck was very clean inside and out when I picked it up. Thank you for helping me

KASEY ALLEN

4/21/2026

Roy, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you're ever in need of more help, please let us know!

Business Response

MORRISTOWN, TN

Jackie R|2019 Chevrolet Tahoe

Confirmed Service Customer

4/23/2026

The service team was great and very helpful

TIMOTHY SMITH

4/24/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WHITE PINE, TN

Michael B|2024 Chevrolet Colorado

Confirmed Service Customer

4/27/2026

Did good job keeping me in informed

REBECCA ELKINS

4/28/2026

Michael, your satisfaction is our top priority. We hope you have a great day!

Business Response

AFTON, TN

CLETE L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/26/2026

Excellent sales man, the finance man was wonderful

Keagan Purkey

5/27/2026

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORRISTOWN, TN

MARY S|2026 Chevrolet Trax

Confirmed Sales Customer

4/22/2026

Tim was very helpful. My Toyota died after 16 years of excellent service and I was in shock. He was patient and kind.

TIM HARDY

4/22/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MORRISTOWN, TN

Adrienne M|2012 Chevrolet Cruze

Confirmed Service Customer

4/24/2026

You guys found two oil leaks in my car that I purchased at Morristown Chevy in November this was my first oil change since buying the car, the car has only ever been serviced by your facility yet you won’t take care of it because I don’t have an extended warranty but I also don’t recall being offered one

ANDREW HURLEY

4/24/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CHUCKEY, TN

Brian W|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/24/2026

Comfortable

JOHN TURNER

4/24/2026

Your satisfaction is our top priority. We hope to see you soon!

Business Response

WHITE PINE, TN

Nicholas L|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/29/2026

N/a

KENNETH ROLEN

4/30/2026

Nicholas, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DANDRIDGE, TN

Dennis S|2021 Chevrolet Colorado

Confirmed Service Customer

4/29/2026

In and out no issues great service.

REBECCA ELKINS

4/30/2026

Dennis, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOORESBURG, TN

Michael D|2025 Chevrolet Trax

Confirmed Service Customer

5/29/2026

Friendly and prompt

JT CLARK

5/31/2026

Michael, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JEFFERSON CTY, TN

TIMOTHY C|2026 Chevrolet Trax

Confirmed Sales Customer

5/29/2026

The finance manager and the salesman were both extremely helpful and polite. Loved dealing with the staff, made my experience comfortable. Will recommend them to everyone I know

DAVID PROFFITT

6/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

ANDREW F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/29/2026

Experience was great John Phillips was great to work with on getting what I wanted

JOHN PHILLIPS

6/1/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREENEVILLE, TN

CANDACE W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

4/16/2026

Everything went great

TIM HARDY

4/17/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DANDRIDGE, TN

TITUS D|2026 Chevrolet Traverse

Confirmed Sales Customer

5/25/2026

They was very polite and not pushy. They was good to work with and I would recommend them

Chase Lambert

5/25/2026

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MORRISTOWN, TN

JORDON M|2026 Chevrolet Traverse

Confirmed Sales Customer

5/25/2026

Second vehicle purchased from Morristown Chevrolet! Chase, Spencer, Caleb, everyone that worked with me was great! The best and easiest experience I’ve had when buying a car.

Chase Lambert

5/25/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JENKINS, KY

Jason W|2025 Chevrolet Tahoe

Confirmed Service Customer

5/27/2026

When i got my vehicle back i had to get service advisor to come look at it there was greasy handprints inside and outside the drivers door

KENNETH ROLEN

5/28/2026

Jason, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 288-1623 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

TALBOTT, TN

Kenneth B|2026 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2026

When I frist arrive for a schedule appointment no service adviser was around. Approx 10 minutes later someone finally decided showed up to help me. After that two guys took very great care of me. Sorry can't remember names

TIMOTHY SMITH

5/28/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DANDRIDGE, TN

Tiffany R|2025 Chevrolet Trax

Confirmed Service Customer

5/28/2026

great, fast, friendly service

ANDREW DAVIS

5/28/2026

Tiffany, thank you so much for your positive comments about Morristown Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUTLEDGE, TN

Tina C|2025 Chevrolet Traverse

Confirmed Service Customer

5/28/2026

Great help and great job

JOHN TURNER

5/29/2026

Tina, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

MORRISTOWN, TN

Ronnie F|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/1/2026

Service was excellent as always. Shop prices are astronomical $260 for a fuel filter replacement. WOW$$$$$$

SURGOINGSVILLE, TN

DAVID M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/8/2026

It was a great experience everyone was helpful and really nice

JOHN PHILLIPS

4/9/2026

David, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

WHITESBURG, TN

Brianna L|2025 Chevrolet Blazer

Confirmed Service Customer

4/19/2026

I had to change my appointment last minute. The service department was able to get the time changed no problem. I got my car to the dealership and it was quickly serviced.

KENNETH ROLEN

4/20/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TALBOTT, TN

Perry F|2025 Chevrolet Colorado

Confirmed Service Customer

4/30/2026

The service rep was helpful and professional. The 15000 mile service was expected to take about an hour and a half. The techs doubled up and my truck was ready in a half an hour.

JT CLARK

5/1/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORRISTOWN, TN

Jeffrey N|2026 Chevrolet Equinox

Confirmed Service Customer

5/21/2026

Fast service very clean shop

TIMOTHY SMITH

5/21/2026

Jeffrey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SNEEDVILLE, TN

Terry H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2026

I was scheduled to have my truck serviced at 10:00am. I arrived at 9:55. The service representative came to my vehicle and told me to leave my keys in the truck and he would get it taken care of. My wife and I went into the customer lounge and sat to wait on the service. By 10:45, I was leaving the dealership. I was very pleased.

JOHN TURNER

5/28/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREENEVILLE, TN

Tammy L|2026 Chevrolet Equinox

Confirmed Service Customer

5/27/2026

They were very friendly and performed the maintenance in a timely manner

TIMOTHY SMITH

5/28/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RUTLEDGE, TN

Yaritza I|2026 Chevrolet Trax

Confirmed Service Customer

5/27/2026

Everything went very well no complaints

KENNETH ROLEN

5/28/2026

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DANDRIDGE, TN

Bradly F|2025 Chevrolet Equinox

Confirmed Service Customer

6/1/2026

So far all my dealings with this dealership have been positive.This last visit my service advisor,Rebecca came in on her day off to make sure my vehicle would start after it was worked on since it was in for the battery being dead .She found it dead again which lead to finding that the telematics module was the cause thus saving me a trip in .Today after having it back a few days she contacted me to be sure everything was good.Want to acknowledge all your service department people for a job well done.

MORRISTOWN, TN

PATRICIA K|2026 Chevrolet Traverse

Confirmed Sales Customer

4/17/2026

I had an awesome experience with Morristown Chevrolet. Darius Hoese handled my purchase, and he made everything simple from start to finish. We completed most of the paperwork through DocuSign, so picking up my car at the dealership was quick and easy. Darius went above and beyond by explaining all the new features and helping me set up my OnStar account. The car was clean, full of gas, and ready to go. I really appreciate Darius for making the whole process so enjoyable.

VINCENT HARTIG

4/17/2026

Patricia, we're happy you found our staff to be so supportive during your experience here at Morristown Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOSHEIM, TN

Bruce O|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/1/2026

They were finally able to actually grease the front end when they did the service

STRAWBERRY PLAINS, TN

Vanda J|2026 Chevrolet Equinox

Confirmed Service Customer

5/22/2026

Awesome service

JOHN TURNER

5/23/2026

Vanda, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

COLDIRON, KY

Arthur L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2026

Rebecca my service advisor is the best!

REBECCA ELKINS

5/27/2026

Arthur, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

TAZEWELL, TN

Braylan A|2024 Chevrolet Colorado

Confirmed Service Customer

5/27/2026

Got it done in a timely manner.

JOHN TURNER

5/27/2026

Braylan, we really appreciate your feedback! Until the next time we meet, take care!

Business Response

RUTLEDGE, TN

Daniel M|2024 Chevrolet Colorado

Confirmed Service Customer

5/29/2026

Good professional and reliable

JOHN TURNER

5/30/2026

Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

MORRISTOWN, TN

Brian R|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/28/2026

Asked to speak to the service manager and they said they would tell him and I never saw or spoke to him

JOHN TURNER

4/29/2026

Brian, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at (866) 288-1623 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

STRAWBERRY PLAINS, TN

Elaine C|2026 Chevrolet Equinox

Confirmed Service Customer

4/27/2026

Quickest oil change we have had there!

REBECCA ELKINS

4/27/2026

Elaine, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREENEVILLE, TN

Bruce F|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

6/1/2026

First class Chevrolet dealer service, great people too.

Thorn hill, TN

Andrew S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

5/29/2026

Nice quick and hassle free

BEAN STATION, TN

David S|2016 Chevrolet Colorado

Confirmed Service Customer

4/22/2026

Rebecca Elkins kept us calm and repeated updated us as the wait was quite long for our oil change. We understood that they were short staffed. The staff was kind enough to let us do our daily 3 mile walk around their parking lot as we checked out the cars for sale. We enjoyed the Starbucks coffee and appreciated the clean restrooms on the facility. Overall we all made the best use of the time while waiting for our oil change. Good job !

REBECCA ELKINS

4/23/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MORRISTOWN, TN

Brenda K|2023 Chevrolet Traverse

Confirmed Service Customer

4/22/2026

John was very nice and helpful. I had questions and he answered them very well. He was very professional. I have been bringing my cars there to be serviced for years. He always greets with a smile and makes you feel very welcomed. i have told lots of my friends and family and coworkers about Morristown Chevrolet.

GREENEVILLE, TN

Shannon P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/24/2026

On time, regular process updates and my service writer was on top of everything. Very satisfied

NEW MARKET, TN

Teresa H|2026 Chevrolet Traverse

Confirmed Service Customer

5/21/2026

Kept me up to date on the process! Quick service time also.

REBECCA ELKINS

5/22/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEW TAZEWELL, TN

DENNIS D|2026 Chevrolet Traverse

Confirmed Sales Customer

5/28/2026

Skylar and Spencer did a great job

SKYLER PHILLIPS

5/29/2026

Dennis, we sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

NEW MARKET, TN

June M|2025 Chevrolet Trax

Confirmed Service Customer

5/30/2026

Everyone is always so nice and friendly.

GREENEVILLE, TN

ANGELA M|2026 Chevrolet Trax

Confirmed Sales Customer

6/1/2026

Always have a good experience with Morristown Chevrolet. Great service and as always friendly staff. Kasey was very helpful in helping me make my decision on my purchase.

MORRISTOWN, TN

Tyler P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/1/2026

It fixed 70% of the issue. Idk who drove the vehicle and thought “hey this truck is driving fine and is back to normal” but guys an idiot!!!

NEW TAZEWELL, TN

Lindsey C|2023 Chevrolet Suburban 1500

Confirmed Service Customer

6/1/2026

Good pr

TAZEWELL, TN